
Toyota West
Columbus, OH
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Great first time experience purchasing a Toyota Sales person Ken Johnson has exceptional customer service! He is friendly, patience, upfront and knowledgeable with Toyota Camry. Ken worked happily w Sales person Ken Johnson has exceptional customer service! He is friendly, patience, upfront and knowledgeable with Toyota Camry. Ken worked happily with us even when tried different trims of Toyota Camry until we are satisfied with our selection. Ken walked me through the gadgets and functionality of each patiently after I purchased my car. Everyone is friendly at Toyota West. More
THE BEST EXPERIENCE If you need to buy a new or used car, or if you want to refinance your car, simply, go straight to TOYOTA WEST and talk with GONZALO ROA, he have the If you need to buy a new or used car, or if you want to refinance your car, simply, go straight to TOYOTA WEST and talk with GONZALO ROA, he have the solutions for you. The best experience!!! More
Great Service I am very happy with my new SUV and I have to say thanks to Toyota West, This poace is amazing.. Everyone is so friendly, and prices are great. Hi I am very happy with my new SUV and I have to say thanks to Toyota West, This poace is amazing.. Everyone is so friendly, and prices are great. Highly Recommended! More
Buy a car We need buy a need car because the family is bigger now and we trust in our sales guy Gonzalo Roa and the same than always!! Always find the best opti We need buy a need car because the family is bigger now and we trust in our sales guy Gonzalo Roa and the same than always!! Always find the best option for us! Thanks so much Gonzalo! More
Take advantage of older people My mother ALWAYS took her car to Toyota west, they told her she needed a new oil pan because hers leaked from the drain plug.. as they were the only p My mother ALWAYS took her car to Toyota west, they told her she needed a new oil pan because hers leaked from the drain plug.. as they were the only people who did the oil changes they were at fault and I threatened with attorney,they said they would cover it.. my mother would not fully tell me what happened.. I found the paper work after she passed away... They replaced the pan an charged her over $1500.00 for labor.. too many times I asked for parts they replaced which they have to provide.. they always have an excuse for not providing parts.. she should have NEVER been charged and they refused to let me look under the car... Please avoid More
Toyota is Great! A hugh Kudo to Ken Johnson for sales exp! Toyota West gave me low interest, affordable car note, low miles, and great horse power on a four cylinder that rides like a jet. I love it! I would Toyota West gave me low interest, affordable car note, low miles, and great horse power on a four cylinder that rides like a jet. I love it! I would have to say I went in with big expectation and I got it. Ken Johnson is a wonderful sales man at Toyota West. He's very professional, respectful, and just nice to work with. So I will return to Toyota West on my next purchase and I will not be buying a Chevy. The commercial should say Toyota is dealing! More
Gonzalo Roa is the man Our experience was first rate. “G” was thorough but not pushy. Great person, and was genuinely interested in who we were, not just if he could sell us Our experience was first rate. “G” was thorough but not pushy. Great person, and was genuinely interested in who we were, not just if he could sell us a car. More
Friendly service and fair pricing Working with David Moore at Toyota West was a pleasure, he was able to help me get the best deal. No pressure sales & friendly staff. Working with David Moore at Toyota West was a pleasure, he was able to help me get the best deal. No pressure sales & friendly staff. More
fantastic looking at cars online and Simon in internet sales told me you had a truck I was looking for. Came in and met Gonzalo "G" Roa. He was a fantastic sale looking at cars online and Simon in internet sales told me you had a truck I was looking for. Came in and met Gonzalo "G" Roa. He was a fantastic salesperson. Not pushy, listened to what I was looking for, polite and very knowledgeable. I told him he had one shot at making me a deal and I didn't like games. He gave me a fair allowance on my trade and we made a deal. Toyota West impressed me, and should be proud to have G on their team.. Mark J. Flesch More
Great service with customer always first. I was buying a new 4Runner after having my old one for the last ten years. I worked with Hossain to get everything in a new vehicle that I wanted. H I was buying a new 4Runner after having my old one for the last ten years. I worked with Hossain to get everything in a new vehicle that I wanted. Hossain was honest, transparent, and bent over backwards to help me get what I wanted. He went above and beyond to help me locate the exact model of 4Runner I wanted and got me another one when the first one wasn't to my liking. Hossain could've sent me on my way, but he continued to work hard to ensure that I was happy with my purchase. He also did a great job of making sure my wife was informed while I was looking at the vehicles (and making sure my son had popcorn). Overall, a great customer service experience. Also, Milt was very efficient with the financing and had me on my way in short order. More