Toyota West

WENT IN TODAY TO GET MY VEHICLE OIL CHANGE WAS SEEN BY ROWLAND Immediately WHICH IS GREAT HE ASK ME WHAT DID MY VEHICLE NEED AND I SAID AN OIL CHANGE WAS THERE ANYTHING ELSE AND I SAID NO AND HE GOT ME A ROWLAND Immediately WHICH IS GREAT HE ASK ME WHAT DID MY VEHICLE NEED AND I SAID AN OIL CHANGE WAS THERE ANYTHING ELSE AND I SAID NO AND HE GOT ME ALL WRITE UP AND HE OPEN THE DOOR TO THE LOUNGE WHICH WAS NICE I LET HIM KNOW I WENT AND HAD A SEAT IN THE CUSTOMER LOUNGE HE GOT ME WHEN MY VEHICLE WAS DONE AND HE LET ME KNOW OF THINGS MY VEHICLE NEEDED WHICH I THOUGHT WAS GREAT TO KNOW I FEEL THAT HE IS AN Exceptional Person AND A GREAT SERVICE WRITER WILL RETUREN CAUSE OF HIS GREAT WORK. SINCERLY Robert William Reed More

I brought my car in for the 6 mo the maintenance service. The mechanic scraped the right rear rim of my car probably when he washed it. My car looks trashy now. What a shame, I love that car. The mechanic scraped the right rear rim of my car probably when he washed it. My car looks trashy now. What a shame, I love that car. More

Service front facing associates are in no hurry to help at all, had to go to them sitting on phones and computers for assistance at all, had to go to them sitting on phones and computers for assistance More

CJ was great to work with. I really appreciated his professionalism. Xxx xxx xxx xxx I really appreciated his professionalism. Xxx xxx xxx xxx More

I have had my Highlander serviced here at Toyota West since I purchased it. It’s been an awesome experience and have been treated well. Rory Reynolds my service advisor since I’ve been coming has been ou since I purchased it. It’s been an awesome experience and have been treated well. Rory Reynolds my service advisor since I’ve been coming has been outstanding and kept me well informed. A 5star experience all way around! More

I had a wonderful experience with Shannon (used car sales) and his entire team. Shannon provided me all the documentation I needed in advance prior to my appointment (on a Sunday!). He was in consta sales) and his entire team. Shannon provided me all the documentation I needed in advance prior to my appointment (on a Sunday!). He was in constant contact with me providing me with updated info. He had the car ready and fueled up for my test drive with nice cold bottled water handy in case I needed it after a long drive to get there. There was Zero pressure during the entire sales process. They met my price after some negotiation. **** After the sale, he send me follow-up Youtube videos on helpful tips on the car and even found an extra set of key and they sent to me via mail!!! **** I normally would not buy from Stealerships... But I felt that it was extremely worth every penny!!!!! Shannon was amazing! Five Star Experience!! More

9/13/24 CJ was awesome! My daughter and I both had our vehicles serviced. We actually waited for our vehicles this time. Fridays are busy!! The next time we will try to have My daughter and I both had our vehicles serviced. We actually waited for our vehicles this time. Fridays are busy!! The next time we will try to have service them on a different day. But none the less, we were treated with the upmost courtesy. CJ kept us informed and up to date with the status of our vehicles. Thanks again, Toyota West!! We'll be back again! More

Kayla got did a great job helping me get my Toyota fixed and on time within the time frame she mentioned. I appreciate her services and will be back. Thank you and on time within the time frame she mentioned. I appreciate her services and will be back. Thank you More

Appointment for oil change and tire rotation began on time. Associate that checked me in was friendly and thorough in describing all that would be done including inspections and free car wash. Could no time. Associate that checked me in was friendly and thorough in describing all that would be done including inspections and free car wash. Could not be happier with services performed. More

They are Nice and friendly. They were great at following up on details and offering great advice. They were great at following up on details and offering great advice. More