Toyota West

I had a wonderful experience with Shannon (used car sales) and his entire team. Shannon provided me all the documentation I needed in advance prior to my appointment (on a Sunday!). He was in consta sales) and his entire team. Shannon provided me all the documentation I needed in advance prior to my appointment (on a Sunday!). He was in constant contact with me providing me with updated info. He had the car ready and fueled up for my test drive with nice cold bottled water handy in case I needed it after a long drive to get there. There was Zero pressure during the entire sales process. They met my price after some negotiation. **** After the sale, he send me follow-up Youtube videos on helpful tips on the car and even found an extra set of key and they sent to me via mail!!! **** I normally would not buy from Stealerships... But I felt that it was extremely worth every penny!!!!! Shannon was amazing! Five Star Experience!! More

9/13/24 CJ was awesome! My daughter and I both had our vehicles serviced. We actually waited for our vehicles this time. Fridays are busy!! The next time we will try to have My daughter and I both had our vehicles serviced. We actually waited for our vehicles this time. Fridays are busy!! The next time we will try to have service them on a different day. But none the less, we were treated with the upmost courtesy. CJ kept us informed and up to date with the status of our vehicles. Thanks again, Toyota West!! We'll be back again! More

Kayla got did a great job helping me get my Toyota fixed and on time within the time frame she mentioned. I appreciate her services and will be back. Thank you and on time within the time frame she mentioned. I appreciate her services and will be back. Thank you More

Appointment for oil change and tire rotation began on time. Associate that checked me in was friendly and thorough in describing all that would be done including inspections and free car wash. Could no time. Associate that checked me in was friendly and thorough in describing all that would be done including inspections and free car wash. Could not be happier with services performed. More

They are Nice and friendly. They were great at following up on details and offering great advice. They were great at following up on details and offering great advice. More

This dealership and its employees were great. The only negative thing I have to say is that it took way too long to get my car serviced… 2 1/2 hours The only negative thing I have to say is that it took way too long to get my car serviced… 2 1/2 hours More

Excellent customer service and satisfaction! Bradley, Service Agent, was exceptionally helpful in answering all questions. Bradley, Service Agent, was exceptionally helpful in answering all questions. More

AJ was very professional and knowledgeable regarding the choices I showed interest in along with explanations re the venders offers. choices I showed interest in along with explanations re the venders offers. More

Bryan Clay was my service advisor during this visit. He helped me feel welcomed and appreciated. He was honest and sincere. I will request him every time I want a 5 star experience! He helped me feel welcomed and appreciated. He was honest and sincere. I will request him every time I want a 5 star experience! More

No pressure it didn’t take all day to get the deal done. Salesman was very good at this job. Salesman was very good at this job. More