Toyota West

When it came time to replace my aging car, Gary went out of his way to make what is usually a stressful transaction very easy to do. He listened to what I needed and found 3 cars that I could afford. My R of his way to make what is usually a stressful transaction very easy to do. He listened to what I needed and found 3 cars that I could afford. My Rav4 has been a high quality, reliable car backed by nice people. Thank you! More

Went to Toyota West for a new truck. Craig was very friendly, helpful, low-pressure, and very easy to work with. They had a great selection of Tacomas and Tundras so it was very easy to compare vehicle friendly, helpful, low-pressure, and very easy to work with. They had a great selection of Tacomas and Tundras so it was very easy to compare vehicles and find the right combination of features and options. I had been to another Columbus area dealership in the past, but I will be returning to Toyota West for any future needs. More

Jay did a PHENOMENAL job geting us in and out at a great price! Super friendly, very professional and extremely helpful. We love the Toyota line and will DEFINITELY be back to purchase the next vehicle when price! Super friendly, very professional and extremely helpful. We love the Toyota line and will DEFINITELY be back to purchase the next vehicle when the time comes! I'd recommend this dealership to anyone... this team is AWESOME! More

Mr. Sothard provided the best car buying experience that I that I have had the pleasure of "enduring " His relaxed demeanor, along with a no pressure sales pitch was enjoyable to the point of a conversatio I that I have had the pleasure of "enduring " His relaxed demeanor, along with a no pressure sales pitch was enjoyable to the point of a conversation at the clubhouse bar after a round of 18 holes. I will recommend him to whomever is looking for a car or Toyota, be it new or used. I will return to Toyota West for my next car. More

ME AND MY WIFE HAD A VERY PLEASENT EXPERIANCE WITH OUR SALESMAN CRAIG WADDING.HE SHOWED A LOT OF ENTHUSIASIM AND ENERGY IN ASKING WHAT WE WERE LOOKING FOR IN A TRUCK AND TRYING TO SHOW US A COUPLE OF DEFE SALESMAN CRAIG WADDING.HE SHOWED A LOT OF ENTHUSIASIM AND ENERGY IN ASKING WHAT WE WERE LOOKING FOR IN A TRUCK AND TRYING TO SHOW US A COUPLE OF DEFERRENT VEHICLES.HE WAS RIGHT THERE TO TRY TO ANSWER ANY QUESTIONS WE HAD. AND WAS VERY CONCERNED ABOUT IF THIS WAS WHAT WE WERE LOOKING FOR OR IF WE HAD SOME THING ELSE IN MIND.AND THE FOLLOW UP CALL ON 2-18-11 MENT A LOT TO SHOW THAT HE WAS TRYING TO TAKE CARE OF THE CUSTOMER. More

This dealership was recommended to me by a friend. Trusting my friend, even thought it meant a three hour trip for me, I found it to be a smart move. Mr. Beck listened to the features I hoped to have Trusting my friend, even thought it meant a three hour trip for me, I found it to be a smart move. Mr. Beck listened to the features I hoped to have on my car and even though they did not have one on the lot to fit, they were able to find one for me and we were able to complete the deal. That was over a year ago and I still am very pleased we the car and would recommend this dealership and Mr. Beck to everyone!! More

We had a great experience at Toyota West Used Car Lot. Our salesman Ken helped us find the right car and was very friendly, We got a great car for a very good price, Dan in finance got us a great rate, He Our salesman Ken helped us find the right car and was very friendly, We got a great car for a very good price, Dan in finance got us a great rate, He didn't try to sell us anything we didn't want or need. I would recommend this dealer to anyone. Thanks for making us feel comfortable. More

I have purchased many cars in my life. The last three I purchased from Gary Beck,a: new Highlander, a used Camry, and a used Rav4. He is easy to work with. He acts like a real human not a preprogrammed rob purchased from Gary Beck,a: new Highlander, a used Camry, and a used Rav4. He is easy to work with. He acts like a real human not a preprogrammed robot. Gary each transaction was quick and straight forward. More

A friend of mine had recommended Mr Wilson because of his great knowledge of cars and his ability to listen to their needs. I also found Mr Wilson helpful, I had lots of questions since this was my first tim great knowledge of cars and his ability to listen to their needs. I also found Mr Wilson helpful, I had lots of questions since this was my first time buying a car, Mr Wilson explained the various features on the car. He made my experience with Toyota West a great one. More

We recently bought our new rave 4 from craig the Internet manager. He was very honest and upfront and his price from the get go was better than all the quotes I had gotten from other dealers. Only after lear manager. He was very honest and upfront and his price from the get go was better than all the quotes I had gotten from other dealers. Only after learning that I had a cheaper price from Craig did another dealer offer to beat craigs price by 25 dollars just to cover gas to drive out there which I found laughable. Craig also let me choose my color and offered to go get my chosen car from another dealer out of state instead of forcing me to take a color on his lot. When the car arrived I noticed the floor mats missing and John immediately went and corrected the problem and was extremely helpful as well. Now I was about to enter the part of car buying I DREAD! Going through finance. I had my own financing arranged with a very competitive rate. I met their finance manager Mark who happily typed my paperwork and only offered once to finance the car for me which I expected. He was very quick and friendly and I was out of there in a jiffy. He asked me about the standard products offered in financing and I declined. I later returned after talking with my husband to purchase a warranty because of how cheap it was and decided to ask marc to see how much cheaper my rate would be elsewhere . He happily found me a rate about a point cheaper from a local bank which mostly covered the payment difference from adding the warranty. He happily retyped my papers and while he did so Craig and John bought me a pepsi and kept me busy while the new papers were prepared. I fully expected them to ignore me since they already had their sale but I was still their top concern. All in all a very good experience. They do NOT operate like other car dealers. We will be returning in April for a new tundra for my husband. More