Toyota West

Was a good buying experience. They were professional all the time. Did not take much to provide detail information about vehicle. Negotiation also did not take long. I was dealing with Jimmy(Sales person). the time. Did not take much to provide detail information about vehicle. Negotiation also did not take long. I was dealing with Jimmy(Sales person). He was good and taking care of all of our need promplty. More

We have previously purchased 3 vehicles from used cars at Toyota Scion West and decided it was time for our first new vehicle. Upon entering the dealership, Jeremy and Terry went out of their way to answer m Toyota Scion West and decided it was time for our first new vehicle. Upon entering the dealership, Jeremy and Terry went out of their way to answer my questions and help me find the vehicle that fit my needs. They let me take the vehicle home and show it to my wife. They called to see if we had any additional questions and I never felt pressured. We went back a few hours later and felt very comfortable with the deal. We believe they gave us the best price and explained all the options thoroughly. Lee was very helpful and incredibly knowledgeable about the financing options. He was able to obtain an excellent interest rate while making us feel comfortable with our first new car purchase. Felix and Scott answered all of our future service questions and were very helpful and pleasant as well. Terry prepared the vehicle and fully explained the manual and options in our new Tacoma. Terry has also been continually available and helpful with any questions we have asked. Every person we have had contact with at Toyota Scion West has been wonderful, very knowledgeable and kind. This dealership and the employees are a cut above the rest and we love our new truck. More

James was an integral part of my decision making process when looking at vehicles. He was very detailed and courteous! I felt that he was listening to my needs and was extremely effective in presenting al when looking at vehicles. He was very detailed and courteous! I felt that he was listening to my needs and was extremely effective in presenting all of my options. I would highly recommend working with James and Toyota West! I will be referring him on to all my family and friends! Thank you for making this such a comfortable process; I will be a life long customer!!! More

I have had 6 Toyota vehicles, the latest, a 2005 Scion tc, which I have really enjoyed. After looking at many other models, I decided to buy another Scion at the closest dealership to me, which is in Athe tc, which I have really enjoyed. After looking at many other models, I decided to buy another Scion at the closest dealership to me, which is in Athens, OH. After 10 min. of being completely ignored in that dealership,I left, but subsequently sent them an email asking someone to call me.I guess because I expressed my displeasure at being ignored, they never responded in any way. I then decided to go to Scion West because of the great selection they had, better than any other dealership in the area. I was greeted by someone immediately and was directed to Sales Associate Craig Wadding, who was respectful, professional, and made my purchase a relaxed, pleasurable experience. Also extremely helpful was the finance man, whose name I would include, but I can't decipher his signature. Anyway, good, painless experience; I recommend it highly. More

Mr. Jeremy Frances, General Manager at Toyota West-Columbus, OHio is an exceptional! He has given me and my family very special service for many, many years. Recently, he made it possible for e West-Columbus, OHio is an exceptional! He has given me and my family very special service for many, many years. Recently, he made it possible for every one in my family to trade in our former cars & SUV to obtain "new cars". We were ecstatic and we love the service and the special treatment we receive from Mr. Jeremy every time we visit him. He goes beyond the call of "excellent customer service" to please us and he will also give us sound business advice if it's not the right time; (explaining why it would be to our benefit to wait). We will never go to anyone else in the world to buy a car, other than checking in with Mr. Jeremy first. He is a wonderful businessman and we trust his judgement 100% relevant to purchasing any car from Toyota dealers. I cannot imagine him not being there to run such a smooth operation with some of the finest sales rep's, with him, of course, being at the forefront. Mr. Jeremy is top shelf and he represents your company very, very well. I cant say enough about him and his fine staff. My family loves Mr. Jeremy Frances! Thank you for the opportunity for me to express what we have experienced with Toyota West. We look forward to a continued relationship with Toyota and especially with the best, Mr. Jeremy Frances. Best, Michael & Saundra & Shauntay PORTER More

Execlent experience in buying a new Avalon, Dean was extremely knowledgeable and helpful and patient. Never hesitated to show me different models and answer all my questions. Jeremy Francis assisted a extremely knowledgeable and helpful and patient. Never hesitated to show me different models and answer all my questions. Jeremy Francis assisted at times and was instrumental in finding the right model at the right price. More

I had been looking at a new car to replace our last Corolla we were giving to our son for college next year, but wanted him to have it before summer to work before he leaves. We looked online and there Corolla we were giving to our son for college next year, but wanted him to have it before summer to work before he leaves. We looked online and there were alot of Camry ads and deals. We got a few prices from local dealers but decided to visit Toyota West over on Georgiaville Rd because its not far from Grove City and the price was close to all the others. We dealt with the internet guy Craig Wadding for a few days over the phone and email to get a good price. We used a trade in we had gotten when my mother passed away it had high miles and was older but they worked with me and got me a good price for it in trade. We were very happy with the way we were treated over email , the phone and in person. Even after the sale was finished they were all very nice, showed us all the new features on the new Camry we bought again before we drove off and scheduled our first oil change. Also with the money we saved on the Camry and what we got for our trade we decided to use some of that savings to get some extra things for the car, gap insurance and some warantee coverage that we would have usually passed on but wanted. Mark was very good at explaining how it all works so we were satisfied to get it. I thought about it later and glad we did. After the Corolla and now the Camry I think our family are Toyota people for good. And I will go back to see the people at Toyota West next time I need a car. I have already talked to several of my other family members and my friends I do league bowling with and told them to go there too for their next car. I really didn't think buying a car could be that easy, none of that high pressure flim flam stuff I remember the last time I was at a dealer. Keep up the good work guys you have a great team there. More

I was very surprised at how nice everyone was at this dealership. I always have dreaded going to dealerships because of all the pressure they always put on me. But my experience here at Toyota West is dealership. I always have dreaded going to dealerships because of all the pressure they always put on me. But my experience here at Toyota West is the best I've ever had. I really enjoyed the time I spent at the dealership. Everyone made me feel so comfortable. I will never forget the great service I received there and I have been telling all my friends about how nice the dealership is. I know I will return there should I decide to get another vehicle. More

We planned on buying a Honda CR-V but after test driving the RAV4 we decided it was the best SUV for us. We worked with Jay who was very professional and helpful during our first new car purchase. He work the RAV4 we decided it was the best SUV for us. We worked with Jay who was very professional and helpful during our first new car purchase. He worked with us to get the SUV we wanted in our price range. We will definitely come back for our next purchase. More

We worked with James Holland and he was great! He was very helpful, knowledgable and no high pressure. Toyota West was a very customer service oriented dealership and they worked very hard to make us hap very helpful, knowledgable and no high pressure. Toyota West was a very customer service oriented dealership and they worked very hard to make us happy. I would highly recommend James and Toyota West to anyone! More