Toyota West

Excellent! excellent service I did not know what car to buy and Mr. Paul Medina had all the patience to find the right one. 100% recommended   excellent service I did not know what car to buy and Mr. Paul Medina had all the patience to find the right one. 100% recommended   More

Easy to deal with I visited the dealer to look at an advertised vehicle on 8-8-19. Mr. Paul Medina had the car waiting out front. I was in the advertised condition and I visited the dealer to look at an advertised vehicle on 8-8-19. Mr. Paul Medina had the car waiting out front. I was in the advertised condition and the asking price was lower than others in similar condition in the area. The keys for a test drive were made available with only a copy of my DL. I decided to purchase after the test drive and the entire process was among the easiest I've had. A few extras ($) were offered but when I declined there was no pressure or asking me to reconsider. I'd recommend this dealer and Paul Medina as a salesman. More

Excellent Customer Service I wasn't really thinking about getting a car honestly. The day before i was working with a great sales guy at another dealership and I was on the fenc I wasn't really thinking about getting a car honestly. The day before i was working with a great sales guy at another dealership and I was on the fence about getting a similar car. I found another Lexus IS that piqued my interest and scheduled an appointment to see the car. When I arrived Candice already had the car pulled up front. She had to take it from the detail shop, as it was hidden away. She was working with another client that had just arrived before me, which was no worry at all. They got my info and let me go out on a test drive. I was smitten by the car. I wasn't a fan of tan interiors, but I liked the contrast of black and tan with a white exterior. The car sold itself, but what had me shocked was the level of service i received purchasing this car. I was treated with the utmost respect and the whole process to less time than I imagined it would. The whole staff was great. More

Bad experience turned good! Went to Toyota Direct. The employees were rude, snappy, short and very unprofessional. Offered $6k less on my in-perfect condition, low mileage trade Went to Toyota Direct. The employees were rude, snappy, short and very unprofessional. Offered $6k less on my in-perfect condition, low mileage trade it. Wouldnt work with me on trade in price at all. Left and went to Toyota West, Ken and B Jeng were VERY nice and professional. They both worked hard to get me a good deal on my trade in and get the same car i wanted from Toyota Direct for less money. Toyota West is awesome. More

Great purchase,thank you Kalid for awesome customer service! Kalid is very knowledgeable about his work and went above and beyond to make sure that I was comfortable with the car. I bought new Toyota Camry and h Kalid is very knowledgeable about his work and went above and beyond to make sure that I was comfortable with the car. I bought new Toyota Camry and he was patient throughout explaining all the features, getting the car ready even and test drive. I would definitely recommend him for a peaceful and informed purchase without any pressure. More

Great car at a great price! Kalid is da man! We got the right car at the right price! Kalid was fantastic!!! We especially appreciated NO sales PRESSURE, allowing us to sleep on it. This guy w We got the right car at the right price! Kalid was fantastic!!! We especially appreciated NO sales PRESSURE, allowing us to sleep on it. This guy was the best and we will be sending him business for sure. Look no further than Toyota West! More

Customer friendly. The information given was very thorough. The snacks were good. The seating area was very comfortable and clean. The car was delivered in a timely man The information given was very thorough. The snacks were good. The seating area was very comfortable and clean. The car was delivered in a timely manner. More

AWESOME, AWESOME, AWESOME, AWESOME! I loved everything about Toyota West. I left there with my dream car. 2019 Camry XSE. Milt and Chris were Awesome. My husband and I were very satisfie I loved everything about Toyota West. I left there with my dream car. 2019 Camry XSE. Milt and Chris were Awesome. My husband and I were very satisfied with the way they treated us. You wont find a nicer, more honest group of people. 😊😊😊😊😊😊 More

car purchase We have been purchasing cars from this dealership for 30 years and never been disappointed. They have consistently been fair, honest and helpful. Th We have been purchasing cars from this dealership for 30 years and never been disappointed. They have consistently been fair, honest and helpful. Thanks for a great experience. More

Toyota West was absolutely outstanding! We went to Toyota West in search of a car for our son. We had done some research prior to going there, but hadn't picked any cars to look for at that We went to Toyota West in search of a car for our son. We had done some research prior to going there, but hadn't picked any cars to look for at that dealership. Ken Johnson came out to meet us and had us test driving what we were looking for within 15 minutes. No pressure, no dealer tactics, just a laid back and completely genuine person. We decided on that very car. It was clean, low miles and basically felt new...a 2014 Ford Focus. Yeah, we did a little back and forth on the price, which can sometimes be frustrating, but we were happy in the end. Before the finance process, we were greeted by Milt in finance. All I can say is, I've never had so much fun filling out paperwork...the guy was a hoot. So from start to finish, the experience with Toyota West, Ken and Milt was over the top fantastic. More