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Toyota West

Columbus, OH

Overview
Reviews
Vehicles
4.7
1,758 Reviews
Call Dealership (614) 335-4132
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1500 Auto Mall Dr

Columbus, OH

43228

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Showing 1,758 reviews

July 16, 2023

Bought a new Tacoma had Rims and running boards installed service was great I’ve purchased 2 vehicles in the last 60 days from Toyota west. More

by Hawkfloyd43147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamrie Day
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Jul 17, 2023 -

Toyota West responded

Thank you for choosing Toyota West, we appreciate your business! We're glad to hear that you had a great experience with our service team! Congratulations on your new Toyota Tacoma! If there's anything else we can assist you with in the future, please don't hesitate to reach out. Drive safely!

July 12, 2023

Always treated with respect. Good service always at Toyota West. Brandon took care of everything I had questions about. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Jul 13, 2023 -

Toyota West responded

Sam, when a customer says words like this, we know we're doing our jobs right at Toyota West! Thank you for sharing this praise for Brandon. We look forward to your next visit!

July 04, 2023

If you are looking for a new vehicle go to Dean Mahalati at Germain Toyota West in Columbus,Ohio. You won’t regret it! More

by Les C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dean Mahalati
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Jul 05, 2023 -

Toyota West responded

Thank you for the recommendation! We're glad to hear that Dean provided excellent service at Germain Toyota West. We appreciate your support and hope to see you again in the future!

July 03, 2023

CJ got me in and out quick for factory required maintenance. I have always used Touyota West to service my Tacoma. Highly recommended. More

by Darrellriley1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ
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Jul 05, 2023 -

Toyota West responded

Thanks for the great review, Darrell! We're glad that CJ could assist you with your factory required maintenance and get you in and out quickly. We appreciate your loyalty to Germain Toyota West and thank you for recommending us! Drive safely, and we'll see you next time!

June 29, 2023

In a world where you get what you pay for when it comes to service and maintenance (repairs). I am happy to have the Germain dealerships taking care of my vehicles. Fun fact; been happy with the vehicles a More

by Douglasnic
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kayla Welch
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Jun 29, 2023 -

Toyota West responded

Thank you for the positive review! We're glad to hear that Germain Toyota West has been able to provide you with excellent service and maintenance for your vehicles. Have a great day!

June 18, 2023

Employees are very courteous and knowledgeable about the product they’re selling. You couldn’t ask for a better group of employees at a dealership. More

by Wmfatcat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis
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Jun 19, 2023 -

Toyota West responded

Thank you for the kind words! We're glad to hear that our team at Germain Toyota West was able to provide you with excellent service. If there's anything else we can assist you with, please don't hesitate to reach out!

April 20, 2023

Rep was great. Kept us informed. Service as always was complete, not trying to sell us on other issues. Shuttle service was wonderful. I have used this service loca More

by JaKee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla ?
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Apr 20, 2023 -

Toyota West responded

It's wonderful to hear from a long-time customer like yourself! We are thrilled to know that you always receive complete and informative service here at Germain Toyota West. Thank you for taking the time to share your experience with us and for your continued support. We look forward to seeing you again down the road!

April 20, 2023

Brandon was courteous and helpful. He answered all my questions and returned my calls promptly. More

by Deborah Phillips
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brandon Hood
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Apr 21, 2023 -

Toyota West responded

Brandon and the team appreciate your support! Thank you for choosing Germain Toyota West, Deborah.

April 18, 2023

The service advisor Rowland Reynolds and service team is great to work with. I have been with Toyota West sense 1991 no plans to change dealerships. Thank you Rowland for taking care of us on our last ser More

by Wick
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raven Byers. Rowland Reynolds
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Apr 19, 2023 -

Toyota West responded

Hi Wick, we're glad to hear that Rowland Reynolds and our team provided you with great service during your last appointment. It's wonderful to know that you've been a loyal customer at Germain Toyota West since 1991 and we're grateful for your continued support. We look forward to seeing you again soon.

April 05, 2023

So far I have no complaints. I have been treated good & I’ll keep coming back as long as that doesn’t change More

by Jeanettecarter6131
Recommend Dealer
Yes
Employees Worked With
Bryan clay
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