
Toyota West
Columbus, OH
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We are repeat customers from 10 years ago. Yes, our 2003 Rav 4 was going strong after 10 years. So we got a far trade for it and drove off with the exact same car but a 2011. Will was very energetic and kno Rav 4 was going strong after 10 years. So we got a far trade for it and drove off with the exact same car but a 2011. Will was very energetic and knowledgeable about the car and we liked him. Thank you for making this buying experience a pleasant one. More
I bought a 2012 Prius C Four last weekend and our salesperson was Terry Williams. This was the absolute easiest, most perfect new car purchase I've been through. Terry was very nice and professional, salesperson was Terry Williams. This was the absolute easiest, most perfect new car purchase I've been through. Terry was very nice and professional, and seemed to know almost everything about the car already. She was able to flawlessly describe features, and she really knew what she was talking about. This was my first hybrid purchase, and while there's not a whole lot to know about it, Terry helped me understand the smart key system, in-dash radio features, warranties, etc. I would rate my experience a 6 out of 5 if I could. I'll definitely be back. More
Terry was amazing! very knowledgeable and honest--made the experience the best I have ever had. Was upfront about pricing---very fair--great job Terry! the experience the best I have ever had. Was upfront about pricing---very fair--great job Terry! More
Our Sales Associate was very nice and helped us get a great deal. He was also helpful in comparing the cars we were looking at to help us pick the right one for us. great deal. He was also helpful in comparing the cars we were looking at to help us pick the right one for us. More
Gary patiently helped me find a SUV that was exactly what I was looking for. He was knowledgeable about his inventory and the features on the cars. He set my Bluetooth up and explained how everything on the I was looking for. He was knowledgeable about his inventory and the features on the cars. He set my Bluetooth up and explained how everything on the car worked. Gary was friendly and easy to work with. The price of the Lexus RC330 that I bought was lower than I expected. All things considered, my buying experience could not have been better. More
My wife and I really enjoyed our experience with the dealership. Matt was a pleasure to work with also, he gave us the time we needed to make our final decision without pressure. The parts department al dealership. Matt was a pleasure to work with also, he gave us the time we needed to make our final decision without pressure. The parts department also had a hard to find accessory that we wanted for our new tundra. More
Very friendly, professional and personable. No pressure to make a deal. Done on my time frame. Purchased new car with trade in. Very satisfied with dealership. to make a deal. Done on my time frame. Purchased new car with trade in. Very satisfied with dealership. More
Our sales experience was very positive at Toyota West. This was only our second new car purchase so we have only one dealer to make the comparison. Our previous Sienna purchase was at Germain Toyota. To This was only our second new car purchase so we have only one dealer to make the comparison. Our previous Sienna purchase was at Germain Toyota. Toyota West was certainly faster in completing the transaction. I also felt that both the price we paid for our new Sienna and the trade in of the old was much more fair. In our previous transaction we ended up selling the old car ourselves as Germain did not make a reasonable offer. At Germain I felt pressured to buy a dealer trade as new even though there was minor cosmetic damage and several hundred miles on the car. So although ultimately I liked our old Sienna enough to buy a new one I was sure I would not shop at Germain again. My sister and brother in law have both purchased new Toyota's at Toyota West and felt they were treated fairly too. As I told Terry the day we were in I had earlier in the week been at Tansky. Tansky's sales staff person that I met with did not know much about the Sienna's and frankly the sales manager did not seem very professional either. In summary I was already sold on the Toyota brand so the dealership was an important part of our decision and I think we made a great choice. Thanks! More
Very good at what he does. Knew available inventory and stayed at my price point. Handsome guy too!I will recommend this dealership to all my friends and family. Awesome job John! stayed at my price point. Handsome guy too!I will recommend this dealership to all my friends and family. Awesome job John! More
Will was very knowledgeable about the new hybrids. He was never pushy to buy the car which made the process a lot easier. We rented a hybrid from their rental department for two days allowing us to see was never pushy to buy the car which made the process a lot easier. We rented a hybrid from their rental department for two days allowing us to see first hand what we liked and did not like about a toyota prius. We instead purchased a Camry XLE after Will allowed us to drive it down the road and back. We feel this car is closer to the ride we was looking for plus it will save money in gas for years. Thanks Will. More