
Toyota West
Columbus, OH
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Ricky Slusser was excellent! Very informative, patient and courteous! Not pushy or a salesman with an attitude. Financial guy Lee Lehmann was great too! They all were working at least three hours past clo and courteous! Not pushy or a salesman with an attitude. Financial guy Lee Lehmann was great too! They all were working at least three hours past closing hour to complete the sale. More
We had an excellent experience working with Chad Sothard at Toyota West. We used the internet and found his responses to be prompt and very professional. The process of buying a car can be very stressful at Toyota West. We used the internet and found his responses to be prompt and very professional. The process of buying a car can be very stressful and he did all he could to make it as easy as possible. From our initial meeting to the completion of the paperwork, we were very impressed with his knowledge. I would definitely recommend Chad and Toyota West to anyone looking to purchase a car. More
I had a great experience with Matt. He was very helpful before and after I sold my car! I would and have recommended him and toyota west to a few relatives already!! before and after I sold my car! I would and have recommended him and toyota west to a few relatives already!! More
Terry Johnson was very friendly and worked very well with me while making my decision. He was very attentive with all the questions I had asked. I would recommend him to anyone looking for a new vehicle. me while making my decision. He was very attentive with all the questions I had asked. I would recommend him to anyone looking for a new vehicle. More
We had already been to two other Toyota dealerships and were not treated well. So we were thrilled to finally find a dealership that seemed to want to actually sell us a car. were not treated well. So we were thrilled to finally find a dealership that seemed to want to actually sell us a car. More
Rod Winget was very professional and never exerted pressure to buy "right now" like so many other vehicle dealerships. Rod was quick to listen to what I wanted and needed and never suggested vehicles pressure to buy "right now" like so many other vehicle dealerships. Rod was quick to listen to what I wanted and needed and never suggested vehicles that weren't a fit for what I was looking for. The finance department was friendly and quick to answer any and all questions and didn't just rush through the financing process like I was just another deal coming across the desk. Overall a very pleasant experience and would recommend to friends. More
My wife and I did a lot of homework and decided that we wanted a Toyota Corrolla. This was our first automobile purchase together and we were a bit anxious. Right from the start our salesman, Ricky Slusse wanted a Toyota Corrolla. This was our first automobile purchase together and we were a bit anxious. Right from the start our salesman, Ricky Slusser, was extremely friendly and accomodating. He put both me and my wife at ease throughout the whole process. He was knowledgeable about the Corrolla and answered all our questions. He explained all our financing options and he allowed us time to to talk. He did not use any high pressure sales tactics and made the whole experience enjoyable! This was our first Toyota and it will not be the last. Thank-you Ricky for all your help and I would recommend Ricky to anyone. Thanks!! More
Excellent experience. Everyone was super friendly and helpful. I would recommend dealership to anyone looking for a vehicle. Terry Johnson was extremely helpful in locating the car that I was intereste helpful. I would recommend dealership to anyone looking for a vehicle. Terry Johnson was extremely helpful in locating the car that I was interested in. I am very comfortable working with Terry and will work with him when I am ready to purchase another car. More
This is the second time Gary Beck has gotten me a deal on a new Corolla (the other in 07)that has absolutely blown away the competition. Both times it is has been simple to get in and get out with the car. T a new Corolla (the other in 07)that has absolutely blown away the competition. Both times it is has been simple to get in and get out with the car. These people are smart competent and likeable. They keep their word on deals and do what it takes to close. Toyota West beat the other dealer I was checking out by $1,500 on my trade in. They had to find this car for me on the internet, did it in less than 2 days and I drove it home the third. Paper work took about 15 minutes and their processor got me a half point lower than the finance I was using. As far as follow up support, Gary was available whenever I had questions about my 07 which wasn't very often. Toyota West can do these things in my opinion because they deal high volume; they deal high volume because they do these things. If your looking for a Toyota, new or used, and your anywhere near this place, you'd be wise to check them out. More
Mr. Gillis was very friendly and courteous, he made sure I was satisfied with the color of the car and showed me how to work all of the amenities. There was no pressure and they all worked hard to make sur I was satisfied with the color of the car and showed me how to work all of the amenities. There was no pressure and they all worked hard to make sure that I was completely satisfied. working with Lee is finance also went very smooth. Would certainly buy from this dealer again! More