Toyota West

The dealers at the dealership are prompt, courtesy and attentive ready and willing to help you with your needs. attentive ready and willing to help you with your needs. More

I was checked in quickly, Chris gave me an estimate, said my wait was up to 1 hr 40 min. He was done in 1.5 hr. So appreciated the quick complete. Chris was kind and professional. Thank you. my wait was up to 1 hr 40 min. He was done in 1.5 hr. So appreciated the quick complete. Chris was kind and professional. Thank you. More

I had a awesome experience with the service I received from them. I would highly recommend them to anybody. from them. I would highly recommend them to anybody. More

Friendly costumer service , well informed about the current condition of the car at the time. Wish I was updated on the service more often but they were busy current condition of the car at the time. Wish I was updated on the service more often but they were busy More

Dean explained all details about different options. He made it easy for us to see differences and pick the right vehicle. Dean is a very knowledgeable professional and we are extremely happy with his He made it easy for us to see differences and pick the right vehicle. Dean is a very knowledgeable professional and we are extremely happy with his services. More

It is a pleasant experience, nice touch with the popcorn, coffee, and water clean bathroom. coffee, and water clean bathroom. More

Working with Dean always a great experience. He is customer service oriented to ensure customer satisfaction. He is customer service oriented to ensure customer satisfaction. More

I always use this dealer for all my service. I was surprised when I picked up my vehicle and paid 170 dollars for a 90 dollar estimate. Usually the estimate and price paid are within tolerance I was surprised when I picked up my vehicle and paid 170 dollars for a 90 dollar estimate. Usually the estimate and price paid are within tolerance. A suggestion to service is that maybe the service writer should be the point of contact from drop off to pickup. Also when you make appointment you pick the contact but you never hardly get that person when drop vehicle. More

The service was very good but did not like the $16. 49 charge that was not part of the alignment line item and was on its own page. I do not think it is appropriate to make customers pay their operatin 49 charge that was not part of the alignment line item and was on its own page. I do not think it is appropriate to make customers pay their operating costs. Shop supplies are a percentage of labor that covers certain supplies or tools we use on services or repairs. In this case, the software we use on the alignment machine that needs updated or calibrated on a regular basis. More

I arrived at 11am for my transmission fluid flush and my Toyota was taken in right away, and C.J. was very good at explaining everything.. Very impressive service, Thanks Toyota West. Toyota was taken in right away, and C.J. was very good at explaining everything.. Very impressive service, Thanks Toyota West. More