Toyota West

The service was very good but did not like the $16. 49 charge that was not part of the alignment line item and was on its own page. I do not think it is appropriate to make customers pay their operatin 49 charge that was not part of the alignment line item and was on its own page. I do not think it is appropriate to make customers pay their operating costs. Shop supplies are a percentage of labor that covers certain supplies or tools we use on services or repairs. In this case, the software we use on the alignment machine that needs updated or calibrated on a regular basis. More

I arrived at 11am for my transmission fluid flush and my Toyota was taken in right away, and C.J. was very good at explaining everything.. Very impressive service, Thanks Toyota West. Toyota was taken in right away, and C.J. was very good at explaining everything.. Very impressive service, Thanks Toyota West. More

Bought a new Tacoma had Rims and running boards installed service was great I’ve purchased 2 vehicles in the last 60 days from Toyota west. installed service was great I’ve purchased 2 vehicles in the last 60 days from Toyota west. More

Always treated with respect. Good service always at Toyota West. Brandon took care of everything I had questions about. Good service always at Toyota West. Brandon took care of everything I had questions about. More

If you are looking for a new vehicle go to Dean Mahalati at Germain Toyota West in Columbus,Ohio. You won’t regret it! at Germain Toyota West in Columbus,Ohio. You won’t regret it! More

CJ got me in and out quick for factory required maintenance. I have always used Touyota West to service my Tacoma. Highly recommended. maintenance. I have always used Touyota West to service my Tacoma. Highly recommended. More

In a world where you get what you pay for when it comes to service and maintenance (repairs). I am happy to have the Germain dealerships taking care of my vehicles. Fun fact; been happy with the vehicles a to service and maintenance (repairs). I am happy to have the Germain dealerships taking care of my vehicles. Fun fact; been happy with the vehicles and tires purchased there as well. More

Employees are very courteous and knowledgeable about the product they’re selling. You couldn’t ask for a better group of employees at a dealership. product they’re selling. You couldn’t ask for a better group of employees at a dealership. More

Rep was great. Kept us informed. Service as always was complete, not trying to sell us on other issues. Shuttle service was wonderful. I have used this service loca Kept us informed. Service as always was complete, not trying to sell us on other issues. Shuttle service was wonderful. I have used this service location for years and I think they are the best! More

Brandon was courteous and helpful. He answered all my questions and returned my calls promptly. He answered all my questions and returned my calls promptly. More