
Toyota West
Columbus, OH
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I have given this car dealership the rating i have because of how wonderful my experience there was. The staff, especially the employee who worked with me, were very friendly and super helpful. The em because of how wonderful my experience there was. The staff, especially the employee who worked with me, were very friendly and super helpful. The employee was also professional and knew what he was talking about. I would highly recommend this dealership and it's wonderful staff member. More
David has been wonderful in assisting me in looking for my new car. He is in constant contact with me when something I am looking for comes in. A wonderful sales man. my new car. He is in constant contact with me when something I am looking for comes in. A wonderful sales man. More
Looking at used cars for a friend and like the help I was given, very courteous, liked the salesman's knowledge and gave me the information I needed for my friend, would come back for myself. given, very courteous, liked the salesman's knowledge and gave me the information I needed for my friend, would come back for myself. More
Sent inquiry on the RAV 4 through Toyota website to send to local dealerships. Michael was the first to respond and did so the next day. From our conversation on the phone he spoke to me personably rather to local dealerships. Michael was the first to respond and did so the next day. From our conversation on the phone he spoke to me personably rather than as a salesman trying to make a sale. I spoke to another dealership first. I was very unhappy with my experience at the prior dealership. Without any apparent effort Michael handled that by taking me back to the vehicle, confirming what the other dealership shared with me and because of his throughal knowledge found many things that wasn't shared. There was no dialogue from Michael as to why I should choose Toyota West over another local dealership. He asked me questions, provided answers to my questions and made me feel very comfortable with the process. . Michael is a "can do" salesman. His focus was not on himself but on my needs and with his personable personality made it easy to connect with, making the whole process smooth and successful. It's obvious Michael enjoys meeting people and understands what the purpose of a salesman is, something that has been much forgotten in this and other such industries today. I will return to Toyota West and refer everyone to Michael. More
Mr. Beck went out of his way to find the used car that I was looking for. The transaction went smoothly. Everything that he said would be fixed on the car was. I told him when I would pick up the car and it was looking for. The transaction went smoothly. Everything that he said would be fixed on the car was. I told him when I would pick up the car and it was ready. I rate his service at the 5 Star level! More
David was a wonderful salesman. I didn't feel pressured nor like I was being followed like prey with a pack of wolves following me. He actually listened to my needs and wants. Glad I had the expe pressured nor like I was being followed like prey with a pack of wolves following me. He actually listened to my needs and wants. Glad I had the experience that I did and I will recommend Toyota West and David Moore to anyone that I know looking for a car. More
I cannot begin to express our gratitude to Wil and Bobby for making our experience at Toyota West so awesome! The service was beyond impressive! We are first time Toyota buyers and can honestly say our for making our experience at Toyota West so awesome! The service was beyond impressive! We are first time Toyota buyers and can honestly say our next new car purchase will be from Toyota West! A+++++++++++++++++++++ Best service, Best Experience, Best Deal! Thank you Wil and Thank You Bobby! More
I actually just stopped by to start my shopping process. I had a vehicle that I wanted to trade in that had negative equity, and knew I would have trouble finding a good payment. Before I even looked at a v I had a vehicle that I wanted to trade in that had negative equity, and knew I would have trouble finding a good payment. Before I even looked at a vehicle, Mark had me in the office to make sure what would be "do-able" within my desired payment. He took great care of me, stayed two hours after the dealership was closed, walked me through everything step by step, showed me how to sync my phone with the car and how everything worked before I left, and above all, made me feel like he actually cared. More
I began my purchase on line. Mike Schroeder (salesman) was very attentive to my needs. We went to the dealership the next morning. We were dead set on getting a Toyota Corolla. Mike gathered our informati was very attentive to my needs. We went to the dealership the next morning. We were dead set on getting a Toyota Corolla. Mike gathered our information and began the process. The entire time he was keeping us posted where we were at in the car selection process. Mike went the extra mile to show me that I could get the Camry for the same price as the Corolla. I felt he went the extra mile to make sure I was aware of all my options that fell into the budget area I was looking to get into. He already had a sale but went the extra effort to make sure I had all my available options in front of me to make an informed decision. After the sale he spent all the time we needed to show us the features of the vehicle and to answer every question we had. Mike Schroeder and Toyota West have gained a new customer for life...not to mention I will recommend them to everyone I know looking for a new or used vehicle. More
I applied online to lease a new Camry, David very prompt responded and went over what I was looking for and what I could afford. I asked to see if I could also get approved to buy the car b/c I was still u responded and went over what I was looking for and what I could afford. I asked to see if I could also get approved to buy the car b/c I was still unsure which way I wanted to go. David and his manager were very helpful. I dont have the best credit and they were able to get me approved and work with me to find a payment I could afford. My parents are looking for a new car and I plan to insist they come here first. Overall a excellent experience, David even made popcorn for my Girlfriend, which she said was delicious! Thanks Again Toyota West More