Toyota West
Columbus, OH
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I'm always apprehensive about car dealerships because of a bad experience I've had previously. I am new to the area and a friend recommended Toyota West for their reputation. When I went in I didn't fe of a bad experience I've had previously. I am new to the area and a friend recommended Toyota West for their reputation. When I went in I didn't feel pressured to get something I didn't need, but Jimmy was able to answer all my questions and help me find exactly what I DID need. He was professional yet personal which is something you don't get in customer service much these days. I will definitely pass on the recommendation to my friends and family. More
David at Toyota West provided a pleasant car buying experience. He was knowledgable and not pushy. I will recommend Toyota West to my friends and family. experience. He was knowledgable and not pushy. I will recommend Toyota West to my friends and family. More
Friendliness is contagious. Great prices. Fast quality deals. Sales people work very well together. David was very friendly, straight forward and helpful with all concerns. deals. Sales people work very well together. David was very friendly, straight forward and helpful with all concerns. More
We are return costumers. This is our second lease with Robert Smart. We always receive excellent service along with a great deal. We would recommend the dealership and Robert! We had an awesome experie Robert Smart. We always receive excellent service along with a great deal. We would recommend the dealership and Robert! We had an awesome experience and love our new car! Thanks Robert and Toyota West! More
We leased a vehicle from this dealership just under 3 years ago. Robert was our salesman and he was awesome! The service we received after the sale was excellent. Robert was also very helpful and easy years ago. Robert was our salesman and he was awesome! The service we received after the sale was excellent. Robert was also very helpful and easy to deal with on our new lease. We are very satisfied with the deal we got. We really love our new RAV4! More
I will definitely come back here again. Everyone was friendly and attentive. Will answered all of my questions and when I left I did not feel like the dealership got one over on me after I left. friendly and attentive. Will answered all of my questions and when I left I did not feel like the dealership got one over on me after I left. More
From the moment we walked in, we were greeted with friendly faces and professional attitude. David was very knowledgeable and helpful in answering our questions along with having a personable nature. friendly faces and professional attitude. David was very knowledgeable and helpful in answering our questions along with having a personable nature. He was very helpful in walking us through the process from start to finish. Greg was very good at explaining the financial/paperwork end of things. He was very friendly and helpful as well. We had a great experience. Thank you! More
I feel like I have a team at Toyota West. My service man is Brian and my mechanic is Brian Cochran. Both are excellent at their jobs. Brian Cochran took me back and allowed me to see under my car and expl is Brian and my mechanic is Brian Cochran. Both are excellent at their jobs. Brian Cochran took me back and allowed me to see under my car and explained to me in great detail what he was going to do. He remembered me and my car from the last time he had worked on the car. Both Brians helped me with knowing what future service will be needed to my car. My car is a 2005 Avalon and is in great shape but is starting to need update and more maintenance. It is great to have concerned people handling my needs for my car. The dealership is updating their area, but it is well marked so there is no disruption to service. Thanks!! More
I drove this dealership looking for a use Camry. Luckily for me I met Dennis, after visiting 5 dealerships I was finally I meta car sales man who was interested in working with me to find what I need and no for me I met Dennis, after visiting 5 dealerships I was finally I meta car sales man who was interested in working with me to find what I need and not what he's trying to sell. I had a price range that I was trying to work with and I got a far better dealer than I was hoping for as far as the quality car I was able the purchase. This sales was awesome. I recommend if you're going to Toyota west to buy a car find Dennis Zachariah. More












