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Toyota West

Columbus, OH

Overview
Reviews
Vehicles
4.7
1,746 Reviews
Call Dealership (614) 335-4132
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1500 Auto Mall Dr

Columbus, OH

43228

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Showing 1,746 reviews

September 12, 2023

WAS VERY INFORMING, ALSO GOT MY TRUCK DONE IN A GREAT TIME BRANDON WAS VERY PROFESSIONAL More

by keithbarrett23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamrie Day
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Sep 12, 2023 -

Toyota West responded

Thank you for choosing Toyota West, Keith! We are so glad to hear that Brandon and the team got your truck done quickly. We are here to help with any of your future service needs.

September 09, 2023

Very friendly staff and the place very clean and Benjamin very kind… that why I like to go to Toyota West More

by Mimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin
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Sep 11, 2023 -

Toyota West responded

Mimi, we're so glad to know you had a positive experience with Benjamin and the rest of our team at Toyota West. Thanks for your kind words about our staff and facilities!

September 07, 2023

Always kind and do exactly what I want. They keep me informed until my car is ready. More

by Woody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kory
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Sep 07, 2023 -

Toyota West responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Toyota West!

Sep 07, 2023 -

Woody responded

Love Toyota West!

September 05, 2023

My experience with this dealer was good, from test drive til insurance and paperwork, everything just fine. More

by Chak.S.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alvaro
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Sep 05, 2023 -

Toyota West responded

We're glad to know your experience from test drive to paperwork went smoothly at Toyota West. Thanks for sharing this positive review!

August 30, 2023

Even with a lot of construction everything went smoothly no issues and work completed quickly More

by lmgoslee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamrie Day
Report | Print
Aug 30, 2023 -

Toyota West responded

Thank you for sharing your positive feedback with the Toyota West team! We appreciate your understanding and look forward to assisting you when the time comes in the future. See you then!

August 25, 2023

This is a friendly environment. One of the best car services in Ohio, respectful employees, your car will remain in a good shape for months after you leave this place... keep up the More

by agnesmwandiko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamrie Day
Report | Print
Aug 25, 2023 -

Toyota West responded

Thanks for sharing these kind words with the team at Toyota West! We look forward to seeing you next time!

August 23, 2023

Chris my service manager was very helpful in trying to find a part for my rear windshield wiper. Unfortunately there were no Toyota parts available and the afterparts market were very expensive. He gave m More

by Icetea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service
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Aug 23, 2023 -

Toyota West responded

We're glad to know that Chris was able to assist you with your rear windshield wiper part issue at Toyota West. We appreciate your patience and understanding about the availability of parts.

August 22, 2023

Great costumer service, love visiting the place. Feel welcome and always there is someone to answer your question or helping you. More

by Jumaah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon , Kamrie Day
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Aug 22, 2023 -

Toyota West responded

We're so glad to know you've had positive experiences at Toyota West! It's our pleasure to provide top-notch customer service and ensure all your questions are answered. Thanks for the review!

August 18, 2023

The dealers at the dealership are prompt, courtesy and attentive ready and willing to help you with your needs. More

by DJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Habboush, Kamrie Day
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Aug 18, 2023 -

Toyota West responded

We're delighted to know our team at Toyota West was able to provide you with prompt and courteous service. Thanks for sharing your experience, we appreciate it!

August 04, 2023

I was checked in quickly, Chris gave me an estimate, said my wait was up to 1 hr 40 min. He was done in 1.5 hr. So appreciated the quick complete. Chris was kind and professional. Thank you. More

by GARDENER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Aug 07, 2023 -

Toyota West responded

We're glad to know that Chris and our team at Toyota West were able to provide you with efficient service. We appreciate your kind words, thank you for choosing us!

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