Toyota West

I had my 2017 Lexus RX350 serviced today! Rory was my Service Advisor! He was so polite, kind and helpful! My car was finished in a timely manner! I couldn’t have asked for a better experienc Rory was my Service Advisor! He was so polite, kind and helpful! My car was finished in a timely manner! I couldn’t have asked for a better experience today at Toyota West! Thanks Rory and my Toyota family for always providing such exemplary service always! More

Brandon at Toyota West was terrific. He was very professional and answered all of my questions. I was in and out of the dealership in an hour and 15 minutes which was quite impressive.! He was very professional and answered all of my questions. I was in and out of the dealership in an hour and 15 minutes which was quite impressive.! More

Excellent product, dedicated salesman - Ken Johnson. Warranty is the best. I would recommend this dealership - best in central Ohio Warranty is the best. I would recommend this dealership - best in central Ohio More

They helped me get my car diagnosed. They were professional and continuously kept me updated. They were professional and continuously kept me updated. More

Talk about professionalism & care! WOW! I was referred to Toyota West by a prior client, specifically to work with Gonzalo. As we say in Spanish, ¡es un amor! Meaning, he's a darling! WOW! I was referred to Toyota West by a prior client, specifically to work with Gonzalo. As we say in Spanish, ¡es un amor! Meaning, he's a darling! He attended me like a queen. VERY efficient, awesome listening skills, amazing customer service, and my praise goes on. Frankly speaking, I have never... and I say NEVER... been treated as well as I have at Toyota West. Every person I met with there was remarkable. Due to my very low credit score & my being an Independent Contractor, I really had my doubts I would be able to get into a car... but I did! Glory to God who has made it possible through Toyota West. My kudos & heartfelt THANK YOU to this amazing group!! More

A really bad experience, the vehicle we bought for my daughter has not yet been delivered because it is in poor condition despite being approved and giving the initial payment. It will only be 2 weeks ag daughter has not yet been delivered because it is in poor condition despite being approved and giving the initial payment. It will only be 2 weeks ago and they still don't have it and apparently the papers show GOOD CONDITION leakage water through the sunroom and the back door I will not open not working totally disappointed the payment to the bank is approaching and without even having the vehicle very careful with what you buy and take the time to check even the smallest detail now it was me tomorrow it could be someone else a lot careful More

He’s nice and helpful I recommend them for the service they do.thanks for the service they do.thanks for the service More

Fast, very friendly, and attention to detail was awesome! Thanks guys for an excellent service experience! Thanks guys for an excellent service experience! More

Bryan got me signed in quickly and had my service completed well before the estimated time of completion. completed well before the estimated time of completion. More