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Toyota Walnut Creek

Walnut Creek, CA

4.4
134 Reviews

2100 N Broadway

Walnut Creek, CA

94596

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Showing 134 reviews

October 13, 2017

Amazing experience! Highly Recommend! The staff was friendly and accommodating. My car buying process was quick and pain free. The car I purchased was priced right so there was no need to More

by sarahnicole1126
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge
Oct 18, 2017 -

Toyota Walnut Creek responded

Sarah, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Aaron Robinson, Internet Sales Director - (925) 933-7440

October 13, 2017

Quality but EXPENSIVE Service Although service at Toyota of Walnut Creek is top notch and unquestionably the best in the area, it's also - by far - the most expensive and provides More

by Thomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dianne Vierra
Oct 18, 2017 -

Toyota Walnut Creek responded

Thomas, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and I apologize for the inconvenience that occurred in our service department. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Best, Ken Hocter - Service & Parts Director - (925) 933-7440 - ken_hocter@toyotawc.com

September 29, 2017

Toyota Walnut Creek, good experience Easy to create an atmosphere of trust between the seller and the buyer quality of cars, trust, different alternatives, guarantee of free service for More

by Teamsurf27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Delgado, Aaron Robinson
Oct 01, 2017 -

Toyota Walnut Creek responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. If you need anything else, please let us know! Best, Aaron Robinson, Internet Sales Director - (925) 933-7440

September 25, 2017

A nice experience buying a new truck. I had been to several OTHER dealerships and felt a lot of pressure and it didn't seem like anyone was listening to my requests. Toyota of Walnut Cr More

by Skycopter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George, Brian, Miguel in Sales and Rob in Financing were amazing.
Sep 28, 2017 -

Toyota Walnut Creek responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, Aaron Robinson, Internet Sales Director - (925) 933-7440

September 19, 2017

Service Experience Efficient, honest, kept me apprised of the status of my vehicle, friendly and interesting shuttle drivers! I'd like a better selection of coffee in th More

by henryl5100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't recall
Sep 28, 2017 -

Toyota Walnut Creek responded

Thank you for you're feedback, we appreciate the kind words. We look forward to seeing you again in the future! Best, Ken Hocter - Service & Parts Director - (925) 933-7440 - ken_hocter@toyotawc.com

August 26, 2017

First experience at Toyota of Walnut Creek I bought my new 2017 Prius with salesman Mondy Shen, who is very friendly and helpful to get the deal through with his director. I like the coffee ma More

by Chien_Nguyen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mondy Shen
Aug 30, 2017 -

Toyota Walnut Creek responded

Chien, thank you for the great review! I am grateful that Mondy was friendly and helpful during your purchased visit. If you need anything else at all, please come back to see us. Best Regards, Aaron Robinson, Internet Sales Director - (925) 933-7440

August 25, 2017

You Rock Toyota of Walnut Creek! Martin was my salesperson and sales manager was Jonathan. Finance manager was Moe and they were all so helpful and not salesy at all...just doing the More

by Mike Stone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Cabeza
Aug 30, 2017 -

Toyota Walnut Creek responded

Mike, thank you for the great review! I am glad that Martin and Jonathan were knowledgeable and helpful during your visit. Don't hesitate to contact us if there is anything else we can do for you. Best Regards, Aaron Robinson, Internet Sales Director - (925) 933-7440

February 03, 2017

HORRIBLE! RANT against horrible treatment by Walnut Creek Toyota and Corporate Toyota. Don't shop there! My daughter has a Scion TC that she has kept very wel More

by upsetconsumer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ken, Anne
November 01, 2016

Great Car Buying Experience Went into Toyota of Walnut Creek recently to purchase a new Rav4 and I couldn't have been treated any better! The salesman Tauriq was excellent, he wa More

by Masoud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tauriq Sadiqi, Omid Hatef, Timothy Dooley
June 20, 2015

disorganized client pick up service Waiting for customer pick up has been a pain and I will no longer have my car serviced with this dealership or buy a new car from them. They complete More

by nak
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Toyota service agent and pick up personnel