Toyota Vallejo
Vallejo, CA
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A bunch of cheats and crooks! They told me I have five free oil changes and only did four! They said I didn't come in on time for the fifth one and never bothered to have my next oil change sticker update free oil changes and only did four! They said I didn't come in on time for the fifth one and never bothered to have my next oil change sticker updated to reflect when I was supposed to come in to meet the deadline. More
I never thought buying a car could be a pleasant experience. Boy, was I wrong! My husband and I used USAA's car buying service to locate a handful of dealerships within USAA's car buying network. experience. Boy, was I wrong! My husband and I used USAA's car buying service to locate a handful of dealerships within USAA's car buying network. Although Momentum Toyota is much closer to our home, we opted to do our test driving at Toyota Vallejo after reading so many positive reviews. Each step of the car buying process was relaxed. When we learned that this is a family-owned business, we weren't surprised; every person with whom we interacted (e.g., Stephen and Luis in sales, Jason Sangmaster, the receptionists, financing, Willie in parts, and the cashiers) seemed to genuinely enjoy working there. We felt like everyone wanted to make the entire experience--which can be stressful in and of itself--a very positive one. Jason and Luis found and obtained the exact car we wanted and with the best deal possible. Everything was straightforward and stress-free. No bait and switch. No high pressure sales. No hidden fees. We drove away in our new vehicle very, very happy and with absolutely zero regrets or complaints. Wow. Toyota Vallejo may not be the closest Toyota dealership to us, but they have certainly earned our business for years to come. Kudos and many thanks!! More
During an Internet search of a White Prius Plug-in I was lead to Vallejo Toyota as one of the local dealers having the vehicle in stock. I filled out the online request form and within 2 hours I received a lead to Vallejo Toyota as one of the local dealers having the vehicle in stock. I filled out the online request form and within 2 hours I received a response from Jason Sangmaster. Jason wasn't pushy and offered to reserve the vehicle at a price less than anyone in the area from the bay area to Roseville. Upon arriving Jason took us on a test drive and then left us to discuss what we wanted to do. The purchase was swift and problem free which made the purchase very enjoyable. Jill Gorden in the Finance department is a financial wizard. Jill continued crunching numbers and challenging various institutions for a better deal. Jill was able to meet my monthly payment goal and still save me $6,000.00 through the term of my loan by eliminating 8 months worth of payment.. Vallejo Toyota is a well oiled machine who has a large selection of vehicles in stock and a buying purchasing system that leaves the customer unpressured and very satisfied. More
I took my Lexus to the new Toyota dealership in Vallejo for minor service, and I was surprised by the the quality of the service department.They have a couple of Lexus-trained technicians in the shop. I c for minor service, and I was surprised by the the quality of the service department.They have a couple of Lexus-trained technicians in the shop. I called for an appointment and spoke with Ryan. When I arrived he greeted me and took the car into the service bay at the appointment time. The car was done when he said it would be. Toyota Vallejo actually outdid the service I've received from the Lexus dealer--friendly, efficient, and less costly. I was also surprised to learn they do a complementary car wash and have free shuttle service. Paul More
Mr. Baig was always willing to communicate with me -- either by phone or email. He managed to secure the exact car that my wife and I were looking for and was even willing to help with such issues as to either by phone or email. He managed to secure the exact car that my wife and I were looking for and was even willing to help with such issues as touch-up paint; cover for the car; and "gold plating." More