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Toyota Universe

Little Falls, NJ

Overview
Reviews
Vehicles
4.5
2,422 Reviews
Call Dealership (973) 785-4710
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1485 Route 46 East

Little Falls, NJ

07424

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Showing 2,422 reviews

October 25, 2024

I had an amazing experience working with Victor Guzman. He was very knowledgeable, patient, and truly listened to what I needed. I highlight recommend Victor for anyone looking for a great car buying ex More

by rigualmaria777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Guzman
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Oct 25, 2024 -

Toyota Universe responded

Thank you so much for sharing your wonderful experience! We’re thrilled to hear that Victor provided such knowledgeable, patient, and attentive service. It’s fantastic when our team members truly listen and make the car-buying experience memorable. Your high recommendation of Victor means a lot to us, and we’ll be sure to pass along your kind words. Enjoy your new car, and thank you for choosing us!

October 24, 2024

Victor Guzmán! Es un excelente vendedor yo estoy muy satisfecho con mi compra , Gracias a su ayuda encontré el carro de mi suenos , Victor respondió todas mis duda More

by Cristhian Flores
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Guzmán
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October 24, 2024

This dealership has a good variety of options and a welcoming ambiance! I was approached by Victor G. and his recommendations helped me construct a better idea of what to look for since I was in blank More

by Ashly.saladin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Victor Guzman
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October 13, 2024

Robert is an awesome sales man see Robert for great customer service he truly is a awesome salesman More

by Timeshareguy1120
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Wilson
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Oct 14, 2024 -

Toyota Universe responded

Thank you so much for your wonderful review! We're thrilled to hear that Robert provided you with great customer service. He truly is an asset to our team, and we appreciate your recommendation. If you need any further assistance or have questions in the future, don't hesitate to reach out!

October 03, 2024

Moussa you’re a pleasure to work with ! Thank you so much for your help! I will definitely recommend you to friends and family More

by Manny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moussa Elreda
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Oct 03, 2024 -

Toyota Universe responded

Thank you for the wonderful review! We're delighted to hear that Moussa made your experience a pleasure. Your recommendation means a lot to us, and we appreciate your trust in him. If you or your friends and family need anything in the future, don’t hesitate to reach out!

September 27, 2024

Great experience start from beginning to the end of cat buying process. Armond and his manager Mr. Valdes we’re very polite and friendly. Finance manager was really great guy. I forgot his name. More

by Sarah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
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Sep 27, 2024 -

Toyota Universe responded

Thank you for sharing your wonderful experience! We're delighted to hear that Armond, Mr. Valdes, and our finance manager made your car-buying process smooth and enjoyable from start to finish. It's great to know they were polite, friendly, and helpful throughout. We'll be sure to pass along your kind words to the entire team. If you ever need anything, don’t hesitate to reach out. Enjoy your new car!

September 24, 2024

Being helped by salesman Sergio López highly contributed to a welcoming experience and top notch customer service. 10 out of 10! More

by Rosmery Castillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Lopez
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Sep 24, 2024 -

Toyota Universe responded

Thank you for the fantastic review! We're thrilled to hear that Sergio López provided a welcoming experience and top-notch customer service. Your 10 out of 10 rating means a lot to us, and we'll be sure to share your kind words with Sergio. Enjoy your new ride, and let us know if you need anything in the future!

September 24, 2024

Wonderful experience, outstanding customer service. I can’t thank enough for Armond service. He was making sure that we are satisfied with our experience. More

by Siro76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
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Sep 24, 2024 -

Toyota Universe responded

Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience and received outstanding customer service from Armond. He truly cares about ensuring customer satisfaction. We appreciate your feedback and look forward to assisting you again in the future!

September 22, 2024

First time going to a dealership but thanks to Jailene who gave great service and was very informative, I was able to enjoy my time there. More

by Lr182110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jailene
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Sep 23, 2024 -

Toyota Universe responded

Thank you for your wonderful feedback! We’re thrilled to hear that Jailene made your first dealership experience enjoyable! Her dedication to providing informative and attentive service is truly appreciated. If you have any more questions or need assistance in the future, feel free to reach out!

September 21, 2024

Staff is very friendly, welcoming with an understanding of customer satisfaction. The sales rep Jailene that I spoke had great insight on what best suited my budget. I would recommend friends to go there. More

by dehnertkkiana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jailene Rodriguez
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