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Toyota Town of Stockton - Service Center

Stockton, CA

4.9
416 Reviews

416 Reviews of Toyota Town of Stockton - Service Center

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January 18, 2017

Vehicle Service Experience My service advisor "Danny Nguyen" made my experience excellent this time. The last time I brought my vehicle in for service, I was left at home withou More

by Ralva07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Nguyen
Jan 18, 2017 -

Toyota Town of Stockton responded

While disappointed with your previous experience, it's a pleasure to see that Danny took care of you at your recent visit. We appreciate you giving us a second chance and hope to provide you with 5-star service moving forward. We hope you and your vehicle are well and we'll see you at your next service appointment. Regards, Jason Kim General Manager

January 10, 2017

Quick services Had an oil change service for my car at 7:30am and by 9am I received a call that my car is ready. Everyone there is very helpful and efficient. More

by Rebecca123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derick Santos
Jan 11, 2017 -

Toyota Town of Stockton responded

Hi Rebecca, We're so happy to read this and see that our team got you in and out in no time. We hope your car is running just like new and we look forward to seeing you at your next service visit! Regards, Jason Kim General Manager

January 09, 2017

5000 miles service I took my car in after the noon hour and Marquis Hampton was available to assist me righ away. He has great customer service and is on top of everythi More

by victorcruz74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquis Hampton
Jan 09, 2017 -

Toyota Town of Stockton responded

Hi Victor, We're so happy to see that Marquis took great care of you and your vehicle. He's an all-star and we'll be sure to share this review with him and the rest of our team. We hope your vehicle is treating you well and we'll see you at your next service visit! Regards, Jason Kim General Manager

January 05, 2017

Awesome Dealership Very friendly atmosphere, professional staff that always exceeds our expectations!! Beautiful showroom and customer lounge. Incredible inventory of ve More

by fishingdude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Renwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammad Sadiq, Saud Abdeljawad
Jan 06, 2017 -

Toyota Town of Stockton responded

It's a team effort here and we couldn't be more pleased to see that our staff worked together to provide you with an outstanding experience. We appreciate you choosing Toyota Town of Stockton and look forward to working with you for many years to come. Regards, Jason Kim General Manager

January 05, 2017

Amazing customer service Mark Stults always has a friendly personality. Derek Santos always seems to go above and beyond! Both Mark and Derek take the time to get to know you More

by Erica12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Stults, Derick Santos, George Youhawa
Jan 06, 2017 -

Toyota Town of Stockton responded

Hi Erica, Mark and Derek are both all-stars and it's no surprise that they both go above and beyond to ensure you have the best experience possible. We'll be sure to share this awesome review with both of them. Thank you for your business and we can't wait to see you at your next service visit. Happy New Year! Regards, Jason Kim General Manager

January 04, 2017

George was very personable... George, overall is a excellent person. He took time to address and education any concerns or question I may have regarding the vehicle just purchased More

by 2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Youhawa
Jan 04, 2017 -

Toyota Town of Stockton responded

George is a great member of our team and it's no surprise that he took great care of you during your recent service visit. We'd like to thank you for choosing us here at Toyota Town of Stockton and we look forward to seeing you at your next service visit. Regards, Jason Kim General Manager

December 24, 2016

Courteous, Friendly and Informative George was very informative on the service maintenance of my daughter's car. He was courteous over the phone to inform me of other repairs. He estimat More

by Arielle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
1st,receiver on my call and 2nd, the receptionist , they were awesome!, George Youhawa
Dec 27, 2016 -

Toyota Town of Stockton responded

Hi Arielle, We're so happy to see that George took great care of you and provided you with the 5-star service you deserve. We hope your daughter's car is running just like new and should either of you have any questions, please don't hesitate to let us or George know! Regards, Jason Kim General Manager

December 17, 2016

Mark Stults is great guy with great attitude,friendly ,well mannered countries,polite,experienced,Toyota town is lucky to have service advisors like him.A+ More

by navigatorkhan66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Stults
Dec 19, 2016 -

Toyota Town of Stockton responded

Mark is an all-star and it's no surprise that he provides you with the outstanding service you deserve. Thanks for choosing us here and we hope your vehicle is running just like new! Happy Holidays! Regards, Jason Kim General Manager

December 16, 2016

Genuine service Toyota Town of Stockton is one of the few places where I feel that my concerns are carefully listened to. There are too many businesses that claim to More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2016 -

Toyota Town of Stockton responded

Hi John, We take great pride in providing 5-star service and are extremely pleased to see that Erick and our staff take great care of you. Thank you for your loyalty to us here and we look forward to serving you for many years to come. Happy Holidays! Regards, Jason Kim General Manager

December 11, 2016

Great Your dealership always keep my car running great. The service people go out of their way to be nice.and waiting you meet the most interesting people More

by Anita 2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2016 -

Toyota Town of Stockton responded

Hi Anita, We take great pride in providing quality service and are very happy to see that our team does just that. We thank you for this 5-star review and for your business. We hope you have a Happy Holidays and we hope to see you soon. Regards, Jason Kim General Manager