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Toyota Town of Stockton - Service Center

Stockton, CA

4.9
424 Reviews
Call Service Center (209) 780-7341

424 Reviews of Toyota Town of Stockton - Service Center

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October 09, 2024

Jackie at Toyota Town is always a pleasure to work with. I have always been pleased with the service. More

by shereez13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

Toyota Town of Stockton responded

It's nice to see that Jackie always takes care of you! We look forward to working with you again! Regards, Jason Kim General Manager

October 08, 2024

High level of service. Erick communicates honestly and clearly and goes the extra mile to make sure the customer is happy. More

by beegtrees
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

Toyota Town of Stockton responded

We are so happy to see that Erick provided you with an amazing visit! Please let us know if we can help you with anything else. Regards, Jason Kim General Manager

October 06, 2024

Everyone in the service dept is friendly and knowledgeable. We liked getting calls with updates on the situation with our car repair. The customer service at Toyota Town keeps us coming back. Th More

by Kelly D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richy Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Toyota Town of Stockton responded

It's so nice to hear you had a positive experience with our service team. We can't wait to see you again! Regards, Jason Kim General Manager

October 01, 2024

Eric is the greatest at customer service. And the service department as a whole is excellent. More

by craiglafargue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2024 -

Toyota Town of Stockton responded

We’re thrilled to hear that Eric and our service team exceeded your expectations. We look forward to serving you again soon! Regards, Jason Kim General Manager

September 26, 2024

Great customer service service. No long waite time. Comfortable lounge area to waite for your car More

by gscrosby2340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

Toyota Town of Stockton responded

It's wonderful to see that you were impressed with our service and facility! Hope to see you again! Regards, Jason Kim General Manager

September 18, 2024

It took 30 minutes from the time the car was finished until the “paperwork” was finished. Granted the gentleman who was working was by himself at the time. More

by hoffman5915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No clue
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Sep 19, 2024 -

Toyota Town of Stockton responded

Your time is valuable and this process should have been completed more promptly. We appreciate you bringing this to our attention and we look forward to providing you with the 5-star service you deserve at your next visit. Regards, Jason Kim General Manager

September 04, 2024

Rick was amazing. He was quick and very informed. He made sure to check all my concerns. Highly recommend Rick Macias. More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2024 -

Toyota Town of Stockton responded

Ray, we’re thrilled to hear that Rick provided you with such great service. We look forward to serving you again! Regards, Jason Kim General Manager

August 27, 2024

Excellent customer service! Johnathan was great helping me with what I needed. The cashier was great also. More

by Mking0550
Workmanship
Recommend Dealer
Yes
Employees Worked With
Johnathan Craig
Report | Print
Aug 28, 2024 -

Toyota Town of Stockton responded

It's so nice to see that Johnathan made sure you left a happy customer! We look forward to working with you again! Regards, Jason Kim General Manager

August 26, 2024

The Service Advisor Erick is courteous, thorough, and professional. Customer Service satisfaction is readily apparent when you speak with him! More

by marlowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2024 -

Toyota Town of Stockton responded

We are glad to see that Erick provided you with an amazing service experience! Please let us know if there is anything else we can help you with! Regards, Jason Kim General Manager

August 15, 2024

Kue Vang was a great help! I will continue my business with Stockton Toyota. Thanks! More

by vivianpierce2323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kue Vang
Report | Print
Aug 18, 2024 -

Toyota Town of Stockton responded

It's a pleasure to see that Kue provided you with an amazing experience! Hope to see you again! Regards, Jason Kim General Manager

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