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Toyota Town of Stockton - Service Center

Stockton, CA

4.9
400 Reviews

400 Reviews of Toyota Town of Stockton - Service Center

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January 30, 2017

Regular vehicle check up I take good care of my car. Every time I go to service my vehicle, the team at Stockton Toyota has a positive attitude and display an overall willingn More

by Umpire99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Stults, Derick Santos
Jan 30, 2017 -

Toyota Town of Stockton responded

Thank you for your loyalty to us here and thank you for this 5-star review. It's a pleasure to provide you with the 5-star service you deserve and we hope we can continue working with you for many years. See you soon! Regards, Jason Kim General Manager

January 26, 2017

Excellent I never have to make a second appointment. Everything is taken care of the first time. Everyone is friendly and professional. I am kept informed if th More

by Karen1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Raj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2017 -

Toyota Town of Stockton responded

Hi Karen, We're very pleased to see that our team provides you with quality service and gets all the work done correctly the first time. Thank you for choosing us here at Toyota Town of Stockton and we hope your car is running just like new. We hope you're well and we look forward to seeing you at your next service appointment. Regards, Jason Kim General Manager

January 19, 2017

Standard Scheduled Service performed I've been pleased with Stockton Toyota Service department since transferring from my local Lodi Toyota Service department over a year ago. Haven't ha More

by yard-dart2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derick Santos
Jan 20, 2017 -

Toyota Town of Stockton responded

It's a great pleasure to see that Derick and our team have been able to provide you with services that you couldn't receive elsewhere. We're extremely grateful for your business and we hope to continue working with you for years to come. We hope your car is running just like new and we can't wait to see you at your next service appointment. Regards, Jason Kim General Manager

January 19, 2017

Excellent service.. keep up the good work I was so pleased with my service and I would also like to think Derek for being so kind and courteous… Two thumbs up Stockton Toyota !! More

by Mtorres841
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derick Santos
Jan 20, 2017 -

Toyota Town of Stockton responded

Derek is an all-star and it's no surprise to read that he provided you with the 5-star service that people have come to expect from us here. Thank you for your business and we're looking forward to serving you at your next service appointment. Regards, Jason Kim General Manager

January 18, 2017

Vehicle Service Experience My service advisor "Danny Nguyen" made my experience excellent this time. The last time I brought my vehicle in for service, I was left at home withou More

by Ralva07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Nguyen
Jan 18, 2017 -

Toyota Town of Stockton responded

While disappointed with your previous experience, it's a pleasure to see that Danny took care of you at your recent visit. We appreciate you giving us a second chance and hope to provide you with 5-star service moving forward. We hope you and your vehicle are well and we'll see you at your next service appointment. Regards, Jason Kim General Manager

January 10, 2017

Quick services Had an oil change service for my car at 7:30am and by 9am I received a call that my car is ready. Everyone there is very helpful and efficient. More

by Rebecca123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derick Santos
Jan 11, 2017 -

Toyota Town of Stockton responded

Hi Rebecca, We're so happy to read this and see that our team got you in and out in no time. We hope your car is running just like new and we look forward to seeing you at your next service visit! Regards, Jason Kim General Manager

January 09, 2017

5000 miles service I took my car in after the noon hour and Marquis Hampton was available to assist me righ away. He has great customer service and is on top of everythi More

by victorcruz74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquis Hampton
Jan 09, 2017 -

Toyota Town of Stockton responded

Hi Victor, We're so happy to see that Marquis took great care of you and your vehicle. He's an all-star and we'll be sure to share this review with him and the rest of our team. We hope your vehicle is treating you well and we'll see you at your next service visit! Regards, Jason Kim General Manager

January 05, 2017

Awesome Dealership Very friendly atmosphere, professional staff that always exceeds our expectations!! Beautiful showroom and customer lounge. Incredible inventory of ve More

by fishingdude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Renwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammad Sadiq, Saud Abdeljawad
Jan 06, 2017 -

Toyota Town of Stockton responded

It's a team effort here and we couldn't be more pleased to see that our staff worked together to provide you with an outstanding experience. We appreciate you choosing Toyota Town of Stockton and look forward to working with you for many years to come. Regards, Jason Kim General Manager

January 05, 2017

Amazing customer service Mark Stults always has a friendly personality. Derek Santos always seems to go above and beyond! Both Mark and Derek take the time to get to know you More

by Erica12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Stults, Derick Santos, George Youhawa
Jan 06, 2017 -

Toyota Town of Stockton responded

Hi Erica, Mark and Derek are both all-stars and it's no surprise that they both go above and beyond to ensure you have the best experience possible. We'll be sure to share this awesome review with both of them. Thank you for your business and we can't wait to see you at your next service visit. Happy New Year! Regards, Jason Kim General Manager

January 04, 2017

George was very personable... George, overall is a excellent person. He took time to address and education any concerns or question I may have regarding the vehicle just purchased More

by 2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Youhawa
Jan 04, 2017 -

Toyota Town of Stockton responded

George is a great member of our team and it's no surprise that he took great care of you during your recent service visit. We'd like to thank you for choosing us here at Toyota Town of Stockton and we look forward to seeing you at your next service visit. Regards, Jason Kim General Manager