Toyota Town of Stockton - Service Center

Always great service with a smile From the moment you pull up you’re greeted by a friendly service rep. Everyone is so happy, helpful and friendly. I have purchased two cars from here From the moment you pull up you’re greeted by a friendly service rep. Everyone is so happy, helpful and friendly. I have purchased two cars from here and I WILL continue to go back. More

Customer not right New car 2017 bought in Dec , They wont give me an oil change they said it’s not in schedule for maintanace. . Car has 3k + today, I drive 180 miles New car 2017 bought in Dec , They wont give me an oil change they said it’s not in schedule for maintanace. . Car has 3k + today, I drive 180 miles a day and b4 I took the car home 11+ months sitting on the lot so I just want to change oil even not on schedule.. talk to the manager n still didn’t want to give it to me due to NOT ON SCHEDULE of my extended warantee. I even said I’m willing to pay for it. still telling me not recommended. So is it customer not always right? More

Very good service rep rick macias Rick ask me if i receive a box of car cleaning and wax set and i said none since i purchase the car, and he gave me one, good guy and respectable. Rick ask me if i receive a box of car cleaning and wax set and i said none since i purchase the car, and he gave me one, good guy and respectable. More

excellent service good easy service. Waiting room was clean. Have been bringing my vehicles for service for several years with no problems. Would recommend others to h good easy service. Waiting room was clean. Have been bringing my vehicles for service for several years with no problems. Would recommend others to have their vehicle serviced at Toyota Town. More

Servive Mark Stults made my visit a pleasure. He was friendly and helpful and made me feel at home. He set up my next service and told me he would like to be Mark Stults made my visit a pleasure. He was friendly and helpful and made me feel at home. He set up my next service and told me he would like to be my service advisor. He made the whole visit a pleasant experience. More

Good easy service Good friendly service , Rick help me get my Tacoma taken care of right away. Waiting room was clean and and had good coffee. Ambience is really good. Good friendly service , Rick help me get my Tacoma taken care of right away. Waiting room was clean and and had good coffee. Ambience is really good. More

Great service! Eric Gomez was a great service representative. Friendly and thouroughly went over the service they provided me for my 10k service. Overall experience Eric Gomez was a great service representative. Friendly and thouroughly went over the service they provided me for my 10k service. Overall experience was a pleasant one. More

Customer service at it's best Erick was professional. Friendly. The customer service in this location is everything what my close friend told me. It was a quick visit for my first Erick was professional. Friendly. The customer service in this location is everything what my close friend told me. It was a quick visit for my first time car service and I liked it. Thank you. More

Excellent service This dealership is as professional as they come. I would recommend Toyota Town of Stockton to anyone interested in having their vehicle serviced. Than This dealership is as professional as they come. I would recommend Toyota Town of Stockton to anyone interested in having their vehicle serviced. Thank You Eric Gomez. More

2017 Toyota IA, 1st preventive maintenance a disaster I took my 2017 Toyota IA for its first preventive maintenance on 1/8/2018 and I noticed that the tires were not rotated according to the manual (lucki I took my 2017 Toyota IA for its first preventive maintenance on 1/8/2018 and I noticed that the tires were not rotated according to the manual (luckily I marked them b4 taking them into the dealer). Right after driving the car home, I noticed the engine running rough. I kept monitoring it. I heard a noise (that wasn't there before) coming from the engine. I have a video. I checked the oil level (I have a video). The engine oil dipstick indicates oil overfilled passing over the maximum mark. According to the manual an oil overfill can damage the engine. I have emailed Steve (Service Manager), Mark and Richy (Service Advisors) asking them to use due diligence in resolving this matter once and for all. I'm ready to exercise my Consumer Rights my filing a BBB and Department of Consumer Affairs (Automotive Repairs), Toyota complaint. You have been put on notice. Time is of the Essence. I expect a tow truck (at your expense) to take my car to Toyota Town to have it repaired. Steve and Jason Kim, I hope we can resolve this matter at this level and this is your opportunity to make this transaction whole. More