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Toyota Town of Stockton - Service Center

Stockton, CA

4.9
416 Reviews

416 Reviews of Toyota Town of Stockton - Service Center

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July 17, 2018

Major service dealt with completely. Our car is a low mileage use and needs attention based on the calendar rather than on the odometer, service creates unusual challenges, with just wee More

by Louise F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unable to name the ladies who deal with payment. As usual, they were efficient, friendly and fast at their job., Mark Stults
Jul 17, 2018 -

Toyota Town of Stockton responded

Hi Louise, We are ecstatic to hear that you had an enjoyable service experience here at Toyota Town of Stockton. Feel free to let us know if you need anything in the future! Regards, Jason Kim General Manager

July 09, 2018

Service Advisor went above and beyond ... to make sure my wife's 2015 Toyota Camry SE was properly repaired ... 'can't fully express our sincere appreciation for the extraordinary effort made More

by DIYer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2018 -

Toyota Town of Stockton responded

It's always great to hear when our customers have such a positive service experience, as we look to provide that to each and every customer. We hope all of your Toyotas are running like new and we look forward to working with you again! Regards, Jason Kim General Manager

July 07, 2018

Friendly service They appeared to be busy, but even with having a pre-scheduled appointment my oil change and tire rotation took over 2 hours and then they had to repl More

by Mary
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2018 -

Toyota Town of Stockton responded

Hi Mary, We are thrilled to hear that you had an overall smooth service experience with us! It pleases us to hear that Erick kept your updated throughout your visit. Feel free to call or stop by if there is anything else we can do for you. Take care! Regards, Jason Kim General Manager

June 27, 2018

Great service Paul always gives top quality service. It has always been a quick and easy experience. He always makes sure that I am well taken care of and is very d More

by Shak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Phan
Jun 27, 2018 -

Toyota Town of Stockton responded

It's a great pleasure to hear that Paul always gives you the service experience you deserve. Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Regards, Jason Kim General Manager

June 22, 2018

Good service. Reasonable price Dealerships often have a reputation of overpriced servicing and doing unnecessary repairs. This has NOT been my experience here. Rather than dreading More

by Lynda
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2018 -

Toyota Town of Stockton responded

Hi Lynda, We couldn't be more pleased to hear that our team went above and beyond to make sure your service experience went smoothly. Thanks for visiting Toyota Town of Stockton and we look forward to working together again soon! Regards, Jason Kim General Manager

June 20, 2018

GREAT SERVICE! Always quick and simple to get my car serviced. Always taken care of! Thanks Toyota and Richy for making my experience as simple and enjoyable as poss More

by BKZ0708
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richy Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2018 -

Toyota Town of Stockton responded

We are glad to have Richy on our team and are happy to hear that he always goes the extra mile to provide you with the service visit you deserve. We appreciate your feedback and hope to see you again! Regards, Jason Kim General Manager

June 10, 2018

Excellent customer service! I always take my car to Toyota of Stockton to get it service and they do an excellent job! They are very thorough with their maintenance checks and th More

by Baby2008!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquis Hampton
Jun 11, 2018 -

Toyota Town of Stockton responded

We couldn't be happier to hear that Marquis provides you with enjoyable service experiences. Thanks for this quality review and we hope to see you soon! Regards, Jason Kim General Manager

June 07, 2018

Service Department Rick Macias was the person who helped set the appointment to diagnose the radio center. The bottom of my touch screen buttons weren’t working. Good th More

by LysaC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2018 -

Toyota Town of Stockton responded

It makes us so happy to hear that Rick was able to help fix your vehicle's issue as soon as possible. Please know how much we appreciate you choosing to do business with us and we look forward to working with you again soon! Thank you! Regards, Jason Kim General Manager

May 30, 2018

Service Great customer service & answered all my questions ! Got my truck in and out the service shop within minutes. Richy is an asset to Toyota Town! More

by 2016tacoma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richy Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2018 -

Toyota Town of Stockton responded

We're pleased to hear that Richy took such great care of you during your recent service visit with us! Thank you so much for your positive feedback and we can't wait to see you again. Regards, Jason Kim General Manager

May 27, 2018

Great customer service. I’ve been with Toyota Town of Stockton now for almost 3 years and between Mark and Raymond these guys have treated me more like a friend than just a c More

by CoachRule
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Raj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Stults
May 29, 2018 -

Toyota Town of Stockton responded

We couldn't be more pleased to hear that Raymond and Mark always go above and beyond to provide you with the experience you deserve. Thanks for always choosing Toyota Town of Stockton and we can't wait to see you again! Regards, Jason Kim General Manager

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