Toyota Town of Stockton - Service Center

oil change Marquis is a big help when it comes to get my vehicle service.. He brings a positive vibe to the workplace and always treat me with the most respect. Marquis is a big help when it comes to get my vehicle service.. He brings a positive vibe to the workplace and always treat me with the most respect. Great customer service.. More

Great Marquise helped me realize that my car only needed an oil change every 10,000 miles when I would get one every 5,000. I really liked working with him. Marquise helped me realize that my car only needed an oil change every 10,000 miles when I would get one every 5,000. I really liked working with him. More

Service Rick was a great help . Very prompt and answered all my questions I’d recommend Rick in service to all my fellow Toyota owners thanks again Rick Macia Rick was a great help . Very prompt and answered all my questions I’d recommend Rick in service to all my fellow Toyota owners thanks again Rick Macias More

Outstanding service at Toyota Town in Stockton I have been a customer of Stockton Toyota Town for over 20 years. I have bought two cars from them and I have had all my cars serviced with them. Thei I have been a customer of Stockton Toyota Town for over 20 years. I have bought two cars from them and I have had all my cars serviced with them. Their customer service is the best!! They are always polite, respectful, prompt, courteous and they do a great job servicing the cars and making you feel at home. I couldn’t be happier with them. More

Great service department and a great dealership They had me in and out in an hour and it is always great to get a free courtesy car wash. The service department is fantastic. If you decide to wait They had me in and out in an hour and it is always great to get a free courtesy car wash. The service department is fantastic. If you decide to wait for your vehicle the waiting area has all the amenities of Home. The staff are always very friendly. I love my Avalon and when I pick it up from the service department I know every detail is taken car of. More

Jason Kim Condescending Please beware when you are purchasing extras such as Tire and Wheel protection ETC. I've been with Toyota for almost a year and they have always cha Please beware when you are purchasing extras such as Tire and Wheel protection ETC. I've been with Toyota for almost a year and they have always changed my tires when they needed to be changed. Today it is a different story they will only change my tires under certain circumstances. If you have ever purchased Tire and Wheel protection you know it cost an additional $2, 000 or so and is only valid up to 75,000 miles. It's cheaper for me to just keep the additional funds charged on my monthly bill, pay for my own tires, and save my money. It's unfortunate when products or services are misrepresented inside of the sales room. Please do not let salesmen trick you into buying these packages. Its simply away for them to get an extra commission. The buyers are the ones that suffer from these situations. Today I had an unpleasant experience with Raymond the shop manager. Raymond lacked basic customer service skills. He sat in his office with three or four people cracking jokes and chomping down glazed donuts. When I asked him about my previous history regarding my tires he acted as though he didn't see it. When I know for a fact I have gotten my tires changed multiple times. Raymond failed to apologize or even try to find a common ground or compromise. I believe both the shop and sales office should be reprimanded. At this point I don't even want the car anymore . I truly wish the world was a more honest place it's unfortunate how companies prey on people trying to simply purchase a car to get from a to b. Jason Kim was very condescending in his response to my review. Customer doesn't always come first at Toyota in Stockton, CA. More

Awesome and simple I visit this dealership for my oil change and five point inspection every 5000 miles on my Toyota Camry. Thanks to the Toyota Care Package that we hav I visit this dealership for my oil change and five point inspection every 5000 miles on my Toyota Camry. Thanks to the Toyota Care Package that we have purchased, I get these services for free. I really quite like the papers that they give me to show me how my car fluids, my brakes, and my tires are doing. The workers here are quite friendly and very sociable which makes it so much easier for someone like me to have a great experience :) More

My experience with Stockton Toyota town I have had an excellent experience so far with the Stockton Toyota dealership. They have been friendly helpful and the workmanship has been excellent I have had an excellent experience so far with the Stockton Toyota dealership. They have been friendly helpful and the workmanship has been excellent. I would recommend them to anyone looking to buy a new Toyota. More

Very good service The service took care of the problem I brought the car in for in a very timely fashion. They also reviewed the cars records and advised me of other i The service took care of the problem I brought the car in for in a very timely fashion. They also reviewed the cars records and advised me of other items that could be taken care of at that time and allowed me which of those I wanted to take care of. More

Quick service just under an hour Service was quick 3 out of 4 service appointments. Stephanie who greeted cars gave excellent customer service outside and even inside, helping me with Service was quick 3 out of 4 service appointments. Stephanie who greeted cars gave excellent customer service outside and even inside, helping me with your coffee maker. Also immediately came to the desk to get my claim ticket then walked me out after service and brought my car to me . She thanked me for being a valued client. Her friendly attitude made my day and makes me want to come back on her shift! More