Toyota Town of Stockton - Service Center

Toyota maintenance Excellent service on the car and customer. Since I have Toyota care with the Highlander, when it's due for service Toyota town sent me email to remind Excellent service on the car and customer. Since I have Toyota care with the Highlander, when it's due for service Toyota town sent me email to remind me it's time for service. Regarding the service advisor, he's knowledgeable and accommodating. More

Taking care of us Ricky is always respectful and professional in all of the many years I’ve worked with him. Definitely a hard worker who loves his job. He makes a tedi Ricky is always respectful and professional in all of the many years I’ve worked with him. Definitely a hard worker who loves his job. He makes a tedious job easier regarding servicing our vehicle. Thanks Rick! More

Great! Rick does a great job personalizing our experience with Toyota. We recently purchased a new vehicle. We love Toyota’s and the service department at St Rick does a great job personalizing our experience with Toyota. We recently purchased a new vehicle. We love Toyota’s and the service department at Stockton makes that decision even easier. I think we have purchased 10 cars that are Toyota’s that all have been new. I actually have lost count! More

Excellent customer service I had an appointment with Erick and when I got there he had 2 other customers. At first I thought I had an appointment and was on time I should have I had an appointment with Erick and when I got there he had 2 other customers. At first I thought I had an appointment and was on time I should have been seen. However, his pleasant personality made me feel at ease and I just realized he was busy just like everyone else helping a customer. It helps when someone stays calm knowing you are upset. I am thinking of purchasing a car at the end of the year and because of they way I was treated by Erick Toyota in Stockton will most likely get my business. Thank you Erick for your tolerance. More

Great Service! I've had nothing but top notch customer service from the sales floor through their service department. Toyota of Stockton has a great team and I highl I've had nothing but top notch customer service from the sales floor through their service department. Toyota of Stockton has a great team and I highly recommend them. More

Excellent customer service Please recognize Rick as being a great service provider. He is always pleasant, accommodating and makes sure the job is done. We always ask for Rick w Please recognize Rick as being a great service provider. He is always pleasant, accommodating and makes sure the job is done. We always ask for Rick when scheduling our service appointments. More

Excellent service representatives! Had an issue regarding scheduling for service...called again and talked to Jackie (service rep.) she scheduled me right away, was friendly, polite and Had an issue regarding scheduling for service...called again and talked to Jackie (service rep.) she scheduled me right away, was friendly, polite and courteous. When I met her on the day of service she was very professional, courteous, polite, accommodating... when asked if I could speak to a manager regarding the issue I had with that other service representative who was discriminatory, she personally took me to the manager's office, had introduced me to the manager, gave a brief scenario regarding my issue then politely excused herself to give me and the manager privacy. I also thank the manager (my apology for not remembering his name) who took the time to listen and called Jackie back to tell her that she would be my contact every time I had to schedule for service; her business card with direct number was provided to me for future scheduling. I highly recommend both Jackie Torres and her manager for excellent service and professionalism...without you, Toyota Town of Stockton in Hammer Lane would have lost a valued customer. More

Excellent Service! Richie Zepeda is the best! He provides excellent customer service skills and goes the extra mile to assist in keeping our Pruis running safe fo Richie Zepeda is the best! He provides excellent customer service skills and goes the extra mile to assist in keeping our Pruis running safe for me and my family. Thanks Richie More

65,000 Service Summary I have to wait while my vehicle is being serviced. The service department does a great job of getting me in and out. Erick Gomez is very helpful in I have to wait while my vehicle is being serviced. The service department does a great job of getting me in and out. Erick Gomez is very helpful in the process. More

Service Marquis is always so helpful when I come when to get my car serviced. Never had a problem! He always gave me the correct info about what needed to be Marquis is always so helpful when I come when to get my car serviced. Never had a problem! He always gave me the correct info about what needed to be done to my car. More