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Toyota Town of Stockton - Service Center

Stockton, CA

4.9
416 Reviews

416 Reviews of Toyota Town of Stockton - Service Center

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July 03, 2019

Service check Great customer service. Explained the cause very clearly. Provided reasons for the cause. Provided guidance for next steps. Jackie was very friendl More

by 2tgh
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jackie Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2019 -

Toyota Town of Stockton responded

We take great pride in providing quality service and we're happy to see Jackie and our team provide just that. Thanks for choosing us here and we look forward to taking care of all your service needs. Regards, Jason Kim General Manager jason@toyotaofstockton.com

June 22, 2019

5000 mile service on June 19, 2019 Service employee (Mark Stults) took the trouble to research maintenance data on my 2005 Prius (over 400,000 miles), and found that Fuel Induction Clea More

by GF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Stults
Jun 24, 2019 -

Toyota Town of Stockton responded

Hi George, We're happy to see that Mark took great care of you and your Prius. We hope it's running just like new now and should you ever have any questions, please don't hesitate to let us or Mark know. Regards, Jason Kim General Manager jason@toyotaofstockton.com

June 14, 2019

Quick Very professional & I was out in a timely manner. Rick did a great job at explaining what was going to be serviced on my vehicle. Made the experience More

by Nanzee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2019 -

Toyota Town of Stockton responded

Hi Nanzee, We want to thank you for taking the time to leave us a positive review. Your support is greatly appreciated! We are so happy that Rick was able to take care of all of your needs and we're proud to have him on our team. If you ever need anything, feel free to stop by and see us again! Regards, Jason Kim General Manager jason@toyotaofstockton.com

May 19, 2019

Excellent service in Service Dept. Erick has always provided an excellent customer service whenever I am in Toyota Stockton getting my car maintenance. He has been honest and sincere i More

by joon
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2019 -

Toyota Town of Stockton responded

Hi Joon, Thank you so much for your amazing review! Erick is an all-star and is constantly going above and beyond to ensure that our customers receive the world-class service that they deserve. Drive safely, and let us know if there is anything more we may help you with in the future. Regards, Jason Kim General Manager jason@toyotaofstockton.com

May 11, 2019

The easy button I’ve patronized Toyota Town for over 17 years... and I keep returning. Why? The service is great! It’s a clean and inviting facility which is diverse More

by Blessed!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Renwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Bertini, Marquis Hampton, Richard Gonzales
May 03, 2019

Excellent service Though backup of cars went to the street, service person took my car right away and serviced my car. Service was done in a timely manner More

by Jrnieve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2019 -

Toyota Town of Stockton responded

We would like to thank you for this thoughtful 5-Star Review! If we can help you out with anything else, please let us know. We hope to see you again soon. Thanks! Regards, Jason Kim General Manager jason@toyotaofstockton.com

April 19, 2019

Great Service Rick has always given me great customer service and I always go to him for all service on my cars. His pleasant personality and knowledge is the best. More

by greeneyes51654m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2019 -

Toyota Town of Stockton responded

Your review is why we do what we do. Thank you so much for reaching out to us. You deserve nothing but the best, and we're grateful to know Rick provided you with nothing less than that! We appreciate your business and we can't wait to see you again soon! Regards, Jason Kim General Manager jason@toyotaofstockton.com

April 15, 2019

Radar Sensor Updat by Toyota Erik was both friendly, courteous and turned my service around quickly. Time expected was 3 hours but my truck was ready much less time than expected More

by bdennis76@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2019 -

Toyota Town of Stockton responded

Wow! We cannot thank you enough for your thoughtful review. We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that Erik provided just that to you. We couldn't be more grateful for your loyalty and we look forward to many more years together! Regards, Jason Kim General Manager jason@toyotaofstockton.com

April 13, 2019

25,000 Mile Check I purchased my 2017 Toyota Corolla from Toyota Town of Stockton. I was due for for 25,000 mile check up. I was greeted by polite and courteous staff. More

by ToyotaGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2019 -

Toyota Town of Stockton responded

We appreciate you taking the time to leave this thoughtful review. We're thrilled to hear about how happy you left our dealership and we are so grateful to have you as part of our family. Regards, Jason Kim General Manager jason@toyotaofstockton.com

April 10, 2019

Service Because that’s how I feel they did a wonderful job as team, the only one that I don’t like is the price for oil change for me it too expensive. More

by Mahalkooo17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Suzy Yanez, Mark Stults, Marquis Hampton, Jake Nano, Richard Gonzales, Luis Diaz
Apr 10, 2019 -

Toyota Town of Stockton responded

We want to thank you for taking the time to leave us a positive review. Your support is greatly appreciated! Should you like to discuss our pricing at all, please feel free to contact me. Regards, Jason Kim General Manager jason@toyotaofstockton.com

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