Toyota Town of Stockton - Service Center

I had my toyota prius for service and as always i had a great customer service. I recommend toyota town of Stockton. Thank you Jonathan!! great customer service. I recommend toyota town of Stockton. Thank you Jonathan!! More

I took my car in for factory recommended service. Got a call for replacement on the engine air filter and fuel injection service. I agreed and paid for it on arrival. I get into my car and as I am about to call for replacement on the engine air filter and fuel injection service. I agreed and paid for it on arrival. I get into my car and as I am about to drive off I notice a cracked windshield glass. There was no damage on the windshield before the service. I asked the service technician ( Russel Kamibayashi) what is this. His explanation made no sense. He told it happened because the car was sitting in the sun that's why it cracked. I don't park my car in the garage, it always have been parked on the street. Such incident didn't happen then. Him and his service manager dog me out and purely hold me responsible for the windshield damage. The service manager accused me of trying to get his technician to pay for it. I never mentioned such a thing. I was a regular and loyal customer. I can not even explain the kind of treatment I got at the hands of the service advisor and his manager. They expect you to pay for service, on top of extra service and then pay for their mistakes which happened in their service lot. Really disappointed and disgusted by the treatment today. Not going back and I advise you to be very careful with the scam artists in this place. They have not only lost one but three customers from my family. Beware. More

I have never understood why one has to wait hours for general servicing when one has an appointment. What is the point of making the appointment? I love my Sienna and Toyota Town has always been good an general servicing when one has an appointment. What is the point of making the appointment? I love my Sienna and Toyota Town has always been good and fair. Nicely, this last appointment I was in and out in about one hour. That is acceptable. Thank You More

It was very easy to make an appointment through the website online, and service was quick and comprehensive. Very satisfied with the work done on my vehicle. website online, and service was quick and comprehensive. Very satisfied with the work done on my vehicle. More

Years of outstanding service from Toyota Town We have been coming to Toyota Town of Stockton for over 20 years. We have had 5 Camrys because we both commute to work. We have all the services don We have been coming to Toyota Town of Stockton for over 20 years. We have had 5 Camrys because we both commute to work. We have all the services done at Toyota Town because we are so happy with the outstanding service that we receive from everyone. Rick Macias in the Service Department has gone above and beyond the call of duty to make sure we always are happy. Thank you! More

Good Service The 6 month service of my prius was completed after which I had some questions. Erick made sure my questions were answered completely, Also, Erick fol The 6 month service of my prius was completed after which I had some questions. Erick made sure my questions were answered completely, Also, Erick followed up with a phone call to make sure I was satisfied. More

My experience is with the service department. Service Advisor Mark Stults is the best. Excellent service in a timely manner. Highly recommend Toyota Town Service. Advisor Mark Stults is the best. Excellent service in a timely manner. Highly recommend Toyota Town Service. More

With over 160k miles on my truck Toyota Town of Stockton is the only place I take my car to for service. That you all is the only place I take my car to for service. That you all More

Great dealer! It is clean and they have good customer service. I enjoy the pleasant environment and working with the service advisor Rick is the best. service. I enjoy the pleasant environment and working with the service advisor Rick is the best. More

staff was friendly and accommodated The service and to schedule maintenance appointments are fast and accurate. Prices are great., Jackie Torres answered and explained all my concerned r The service and to schedule maintenance appointments are fast and accurate. Prices are great., Jackie Torres answered and explained all my concerned regarding the maintenance of my car. More