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Toyota Town of Stockton - Service Center

Stockton, CA

4.9
416 Reviews

416 Reviews of Toyota Town of Stockton - Service Center

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May 20, 2021

1st time for service and everything went very good. Very helpful and informative on everything. Went really fast and was out with in the hour. More

by aguayo82nay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
other
May 21, 2021 -

Toyota Town of Stockton responded

We are thrilled to hear that we got you in and out in no time! Thanks for this quality review and we hope to see you soon. Regards, Jason Kim General Manager

May 03, 2021

Service was great. Wait time was reasonable considering it was a busy weekend. Erick was friendly and helpful. I Would recommend service to my friends. More

by Corolla2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Toyota Town of Stockton responded

It gives us great pride knowing that you felt comfortable with our staff and that your service visit here was an enjoyable one! We really appreciate your feedback and hope to see you back again soon! Regards, Jason Kim General Manager

April 15, 2021

Great treatment. Erik was very friendly, and knowledgeable. Everyone was helpful. The waiting area was clean. Everyone followed COVID protocols, wearing masks, cleaning counters, etc,. More

by adamcobarrubio
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Toyota Town of Stockton responded

We're more than happy to hear that your experience was nothing short of stellar. Thanks for your feedback and we hope to see you again! Regards, Jason Kim General Manager

April 01, 2021

Raymond at Toyota Town of Stockton was extremely friendly, polite and courteous when I brought my Prius in for service maintenance. He really went over the details of the service performed and gave More

by Retiredgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Raj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Toyota Town of Stockton responded

Raymond is a superstar and it's no surprise that he took such great care of you! Thank you so much for choosing us and we hope to see you soon! Regards, Jason Kim General Manager

March 17, 2021

Rick was great, Friendly, knowledgeable. Got both of my vehicles serviced in the same day. Called me to update me on status just like he promised. More

by Mario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Toyota Town of Stockton responded

Hi Mario, we are thrilled to hear that Rick went the extra mile to make sure your cars were back to running like new! Please let us know if there is anything else we can help you with! Regards, Jason Kim General Manager

February 14, 2021

Very satisfied with the repairs done to toyota truck. Personnel very helpful. I would not take my vehicle anywhere else for service. Thank you toyota More

by EORLOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Toyota Town of Stockton responded

We truly appreciate your feedback and look forward to working with you again in the future! Thank you! Regards, Jason Kim General Manager

February 12, 2021

You are helped very quickly when you arrive. Very polite and very efficient. I was called when my car was ready. The service professional went over my invoice with me. Could not ask for more. More

by kyrsteele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Toyota Town of Stockton responded

We're more than happy to hear that your experience was nothing short of stellar. We can't wait to see you at your next service visit! Regards, Jason Kim General Manager

January 30, 2021

Toyota Town has always been responsive to my needs. The welcomer, service, parts, and payment personnel are caring, polite, and helpful. It's always a pleasure to come to Toyota Town. More

by 4benedictions
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2021 -

Toyota Town of Stockton responded

It's so nice to see that you always enjoy your visits with us! Thank you so much for choosing Toyota Town of Stockton and we can't wait to see you again! Regards, Jason Kim General Manager

December 31, 2020

Rick did an excellent job representing Toyota to a client. I like the text system for the update of the car service completion. Rick was very professional and answered my questions very promptly. More

by Marnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 31, 2020

Toyota is the only car dealership that we trust. Service advisor explained the recommended services to be done. They staff are courteous and professional. Reminder appointment service is exceptional. More

by cristymiller2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Toyota Town of Stockton responded

It pleases us to know that you enjoy your visits with us! We look forward to working with you for many more years to come! Regards, Jason Kim General Manager

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