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Toyota Town of Stockton - Service Center

Stockton, CA

4.9
417 Reviews

417 Reviews of Toyota Town of Stockton - Service Center

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December 20, 2021

Excellent service, even with out an appointment. Service finished faster then I thought. Jackie was really helpful with all my questions. Highly recommend Toyota Service Department. More

by Cachistiles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Raj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2021 -

Toyota Town of Stockton responded

It truly makes us happy to see that Jackie and our team got you back on the road in no time! Thank you for taking the time to let us know about your visit and we hope to see you again! Regards, Jason Kim General Manager

December 16, 2021

Great service advise and care of my vehicle. My agent is always pleasant, efficient,knowledgeable and helpful. More

by chourcade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Que Vang
Dec 16, 2021 -

Toyota Town of Stockton responded

We are glad to hear that you always receive the service that you're looking for! Thank you so much, and we look forward to doing business with you again in the future. Regards, Jason Kim General Manager

December 09, 2021

I am writing this because my recent couple trips have been less then satisfying. The wait times for me have always been longer than expected. All my appointments are always before 8 Am, My apple carplay More

by VoodooPort
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
December 03, 2021

We always get great service from Toyota Town. They pay close attention to details and review necessary maintenance to keep my car running at it's best! More

by acoeur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Anderson
Dec 06, 2021 -

Toyota Town of Stockton responded

It's wonderful to see that you always receive the service that you're looking for whenever you come in! Thank you for choosing us and we look forward to many more years! Regards, Jason Kim General Manager

November 16, 2021

The service is great. The customer service is good. Jackie Torres is very kind, friendly and helpful. She is excellent. More

by Tess
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jackie Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Toyota Town of Stockton responded

Tess, it's wonderful to know that Jackie went the extra mile to make sure you left a happy customer! We really appreciate your feedback and hope to see you back again soon! Regards, Jason Kim General Manager

November 15, 2021

Just good, friendly.... the place is always clean, usually the wait is not real long, Im confident they will be honest and get the job done properly. More

by rhodacares
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ
Nov 15, 2021 -

Toyota Town of Stockton responded

It gives us so much pride to hear that you're always impressed with your experience with us! We hope to see you again shortly! Regards, Jason Kim General Manager

November 04, 2021

I’m highly satisfied with the level of service I receive at Toyota Town of Stockton. The service advisor I go through is Erick. He is personable, professional, knowledgeable, and accommodating. More

by Laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Toyota Town of Stockton responded

Hi Laura, we are thrilled that Erick was able to provide you with the 5-star visit that you deserve! Thank you for choosing us and we look forward to hearing from you again! Regards, Jason Kim General Manager

October 23, 2021

Easy on-line appointment. Excellent customer service and repair service. Skilled technicians. Service was completed within time schedule. More

by jtruong2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Toyota Town of Stockton responded

It makes us happy to know that you had an easy and smooth service visit! Thank you for choosing us here at Toyota Town of Stockton and we hope to see you soon! Regards, Jason Kim General Manager

October 10, 2021

Always gives good customer service and updates on recommended service issues related to safety concerns. My vehicle has served me for over 18 years thanks to regular service and quality of parts. More

by Veritas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Toyota Town of Stockton responded

It's a team effort here and we're so pleased to see our team constantly takes great care of you. We look forward to serving you for many more years to come! Regards, Jason Kim General Manager

October 02, 2021

The service is great, thorough and timely. Just need to prioritize appointments vs walkins! Rick is outstanding! More

by Frosted
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Toyota Town of Stockton responded

We are proud of Rick and his efforts to get you back on the road in no time! We look forward to hearing from you again! Regards, Jason Kim General Manager

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