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Toyota Town of Stockton - Service Center

Stockton, CA

4.9
399 Reviews

399 Reviews of Toyota Town of Stockton - Service Center

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September 18, 2024

It took 30 minutes from the time the car was finished until the “paperwork” was finished. Granted the gentleman who was working was by himself at the time. More

by hoffman5915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No clue
Sep 19, 2024 -

Toyota Town of Stockton responded

Your time is valuable and this process should have been completed more promptly. We appreciate you bringing this to our attention and we look forward to providing you with the 5-star service you deserve at your next visit. Regards, Jason Kim General Manager

September 04, 2024

Rick was amazing. He was quick and very informed. He made sure to check all my concerns. Highly recommend Rick Macias. More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Toyota Town of Stockton responded

Ray, we’re thrilled to hear that Rick provided you with such great service. We look forward to serving you again! Regards, Jason Kim General Manager

August 27, 2024

Excellent customer service! Johnathan was great helping me with what I needed. The cashier was great also. More

by Mking0550
Workmanship
Recommend Dealer
Yes
Employees Worked With
Johnathan Craig
Aug 28, 2024 -

Toyota Town of Stockton responded

It's so nice to see that Johnathan made sure you left a happy customer! We look forward to working with you again! Regards, Jason Kim General Manager

August 26, 2024

The Service Advisor Erick is courteous, thorough, and professional. Customer Service satisfaction is readily apparent when you speak with him! More

by marlowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Toyota Town of Stockton responded

We are glad to see that Erick provided you with an amazing service experience! Please let us know if there is anything else we can help you with! Regards, Jason Kim General Manager

August 15, 2024

Kue Vang was a great help! I will continue my business with Stockton Toyota. Thanks! More

by vivianpierce2323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kue Vang
Aug 18, 2024 -

Toyota Town of Stockton responded

It's a pleasure to see that Kue provided you with an amazing experience! Hope to see you again! Regards, Jason Kim General Manager

August 15, 2024

Staff are very helpful and with efficient service , two thumbs up for Kue , highly recommended ! More

by Ruel A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kue vang
Aug 18, 2024 -

Toyota Town of Stockton responded

Ruel, We are so happy that Kue made sure you had an easy service visit! Can't wait to see you again! Regards, Jason Kim General Manager

August 06, 2024

Friendly service and I really appreciated the complimentary car wash. I didn't expect that. More

by Moonsparks2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kue Vang
Aug 07, 2024 -

Toyota Town of Stockton responded

We are glad that you enjoyed your recent service visit! Hope to see you again! Regards, Jason Kim General Manager

July 25, 2024

Jackie is very helpful and friendly. I set my appointments with her for every service I need on my cars. More

by kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Toyota Town of Stockton responded

It's wonderful to see that Jackie always provides you with an amazing service visit! We hope to see you again! Regards, Jason Kim General Manager

July 23, 2024

I was very happy with my service. Kue Vang was very helpful and knowledgeable. I was in and out in no time. Toyota is my favorite dealer. More

by Dianna Ruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kue Vang
Jul 24, 2024 -

Toyota Town of Stockton responded

Dianna, We are glad that Kue made sure you got back on the road in no time! We can't wait to see you again! Regards, Jason Kim General Manager

July 23, 2024

Erick is always pleasant, and went over my invoice and explained everything. The service was completed in less than 1 hour (I had an appointment). More

by rick.enos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

Toyota Town of Stockton responded

It's so nice to see that Erick always takes such good care of you! We hope to see you at your next service visit! Regards, Jason Kim General Manager

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