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Toyota Town of Stockton - Service Center

Stockton, CA

4.9
424 Reviews
Call Service Center (209) 780-7341

424 Reviews of Toyota Town of Stockton - Service Center

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April 20, 2023

Friendly and efficient. They also communicate well with the customers. The facility is also very clean More

by rick_breakfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richy Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2023 -

Toyota Town of Stockton responded

We're so proud of our team for delivering 5-star service, Rick! Thank you for choosing us! Regards, Jason Kim General Manager

April 15, 2023

Never a dull moment or bad experience with Toyota Town of Stockton. I have worked with several different service advisors while servicing my vehicles here and they always deliver! Professional, eager to he More

by Nina X
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richy Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kue Vang, Russel Kamibayashi
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Apr 17, 2023 -

Toyota Town of Stockton responded

Thank you for your wonderful feedback, Nina X. We strive to deliver honest and knowledgeable service here, and we're so happy to hear our team always takes care of you! Please don't hesitate to reach out if there's anything else we can assist with. Regards, Jason Kim General Manager

April 13, 2023

Very pleasant and knowledgeable service representative, Eric was his name. Two recalls and a 30,000 mile service done in a very timely manner. I will be back. More

by mattfaneuf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2023 -

Toyota Town of Stockton responded

Thank you, Matt! We're thrilled to hear Eric took excellent care of your vehicle! We hope it's running smoothly, and we look forward to delivering quality service again soon! Regards, Jason Kim General Manager

April 13, 2023

They make you welcome and I’m always satisfied with their work. And they are very friendly More

by rafaelahernandez09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2023 -

Toyota Town of Stockton responded

We're so proud of our team for taking excellent care of you, rafaelahernandez09! We look forward to another 5-star visit soon. Take care! Regards, Jason Kim General Manager

April 11, 2023

Good customer services especially when handling what car needs to be done at reasonable waiting time More

by Alfredo Alarcon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Craig
Report | Print
Apr 12, 2023 -

Toyota Town of Stockton responded

We're so proud of our team for working hard and ensuring our customers are leaving happy! Thank you for choosing us, Alfredo! Regards, Jason Kim General Manager

April 06, 2023

Service department is outstanding, clean area to wait and clean restrooms My Service individual is Rick Macias and he is outstanding to deal with. More

by highlander99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2023 -

Toyota Town of Stockton responded

We're so happy to see you enjoyed your recent service visit! We're proud of our team for taking excellent care of you. Don't hesitate to reach out if there's anything else we can assist with! Regards, Jason Kim General Manager

March 27, 2023

We Love their Service Dept. Hate their sales Dept. Erick Gomez is our service guy and he’s awesome! More

by Kam4sour
Recommend Dealer
Yes
Employees Worked With
Jackie Torres
2.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Ahad
1.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2023 -

Toyota Town of Stockton responded

Hi Kam4sour I'm glad to hear our service department met your expectations. I would like to investigate why the sales department let you down. Can you tell me under what name and the date you purchased your vehicle so I can find our what happened? Regards, Jason Kim General Manager

March 23, 2023

Great people! Best in town of Stockton clean restroom . But no coffee no donuts. Thanks!! More

by Paul singh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Tuok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Raj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Ahad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richy Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2023 -

Toyota Town of Stockton responded

Hi Paul, We're glad you enjoy both our service and our facility. We appreciate your feedback regarding the amenities, as this is something we'll definitely be taking into account. We hope all is well and we can't wait to see you here at your next service visit. Regards, Jason Kim General Manager

March 21, 2023

Great service the person that helped me was very helpful with the service needed thank you 🙏🏻 More

by Juan Carlos Enriquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Kamibayashi
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Mar 21, 2023 -

Juan Carlos Enriquez responded

Great service!

Mar 22, 2023 -

Toyota Town of Stockton responded

Thank you, Juan Carlos! We're thrilled that Russ worked hard to deliver a 5-star visit! Until next time! Regards, Jason Kim General Manager

March 18, 2023

If you are looking for exceptional service for your car, Toyota Town of Stockton is the place to go to. Raymond of service department was very professional and helpful. They even finished servicing my car More

by Marvin
Recommend Dealer
Yes
Employees Worked With
Raymond Raj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2023 -

Toyota Town of Stockton responded

Thank you for trusting our team, Marvin, and for your excellent rating! We're thrilled Raymond delivered the 5-star service visit you deserve. We look forward to taking care of you again soon! Regards, Jason Kim General Manager

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