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Toyota Town of Stockton - Service Center

Stockton, CA

4.9
424 Reviews

424 Reviews of Toyota Town of Stockton - Service Center

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June 16, 2023

Exellent service I will keep coming back for more Elena she's the asset of the company she's working on..She's a treasures pls don't lose her. More

by Floridelvalera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alina
Jun 20, 2023 -

Toyota Town of Stockton responded

Thank you for your stars! We're thrilled to hear Elena took excellent care of your vehicle! We hope it's running smoothly, and we look forward to delivering quality service again soon! Regards, Jason Kim General Manager

Jun 21, 2023 -

Floridelvalera responded

Yes I was upset of something but Elena used her professionalism and expertise she explain it to me very well she's understand how to deal a hard headed like me and I really appreciated that she took time to listen and patiently execute with clearly explanation .. it clear that she's knows how control ( guy like me ) with the rough days come she's knows what to do.. that's a gift. Elena have a gift and shouldn't be forgotten and should be rewarded for her greatness.. Thank you for having her she make my day wonderful.

June 10, 2023

I have always found Jackie to be very courteous and accommodating. Her suggestions have always been to my benefit even to the point of bringing out the service tech to talk to me, which I really apprec More

by Emanuel.ponte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Toyota Town of Stockton responded

Thank you for your wonderful feedback, Emanuel! We're happy to hear Jackie always works hard to ensure you leave a happy customer. We look forward to working together again in the future. Regards, Jason Kim General Manager

May 23, 2023

Raymond the service writer was efficient and knowledgably. I had an appointment, but got in early and my car was done lass than one hour after my appointment time. More

by rick.enos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Raj
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Toyota Town of Stockton responded

It's wonderful to hear Raymond ensured you got back on the road as soon as possible! We hope your car is running like new! Regards, Jason Kim General Manager

May 20, 2023

The service is fast and the staff members are always helpful and courteous. My Prius has regularly been serviced at this location for 10 years and I've always felt well taken care of. More

by ljw6wise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Kamabayashi
May 23, 2023 -

Toyota Town of Stockton responded

Thank you for always choosing Toyota Town of Stockton! We look forward to keeping your Prius running like new. Take care! Regards, Jason Kim General Manager

May 18, 2023

Well the person who help me was Mr Macias he always is willing to help thanks to service adviser like Mr Rick Macias. More

by Lainezexpress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Toyota Town of Stockton responded

Thank you for your stars! We're so proud of Rick for working hard to ensure our customers are leaving happy! Visit us again soon! Regards, Jason Kim General Manager

May 17, 2023

Excellent Service and friendly service representaive. He answered all my questions and explained what was supposed to be done, More

by Excesssteve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon Craig
May 18, 2023 -

Toyota Town of Stockton responded

We're so proud of our team for delivering 5-star service, Steve! Thank you for choosing Toyota Town of Stockton! Regards, Jason Kim General Manager

May 15, 2023

I've owed numerous toyotas. This service department has always mantained a very high standard on the service they provide. Its really nice to see the same faces when you get y More

by gus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Blain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Raj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richy Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Toyota Town of Stockton responded

We're so happy to see you enjoyed your recent service visit, Gus! We're proud of our team for taking excellent care of you. Don't hesitate to reach out if there's anything else we can assist with! Regards, Jason Kim General Manager

May 15, 2023

It would be nice to see more vehicles on the lot, especially trucks. Also, they should serve free coffee and doughnuts in the waiting area, as is done in other nice Toyota dealerships that I’ve had m More

by Ranchdog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Craig
May 17, 2023 -

Toyota Town of Stockton responded

Thank you for both your business and your feedback. We will be sure to take this into account, as your opinion is very important to us. Should you have any questions about any trucks, please don't hesitate to reach out, and we look forward to providing you with the 5-star service you deserve at your next visit. Regards, Jason Kim General Manager

May 13, 2023

The Staff are friendly. work time is not bad. Place is clean, overall its a good dealership l More

by Cha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan craig
May 16, 2023 -

Toyota Town of Stockton responded

Thank you for your wonderful feedback, Cha! We're happy to hear our team worked hard to ensure you left a happy customer. We look forward to working together again in the future. Regards, Jason Kim General Manager

May 13, 2023

They are very organized, and the service is prompt. I think the pricing is fair. I especially want to commend Johnathan! More

by Norm H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Craig
May 16, 2023 -

Toyota Town of Stockton responded

Thank you for choosing us for your auto needs, Norm! We're so proud of Johnathan for delivering the quality service you were looking for. Visit us again soon! Regards, Jason Kim General Manager

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