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Toyota Town of Stockton - Service Center

Stockton, CA

4.9
416 Reviews

416 Reviews of Toyota Town of Stockton - Service Center

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August 21, 2023

Erick Gomez as always provides professional and kind help to us every time we bring our vehicles in for service. More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Toyota Town of Stockton responded

Thank you for your wonderful review, Maria! We're thrilled to hear that Erick consistently provides professional and kind help to you every time you bring your vehicles in for service. We appreciate your loyalty and support. Thank you for choosing us! Regards, Jason Kim General Manager

August 13, 2023

Great customer service satisfaction. Service rep Russ kept me inform throughout the process which showed me that I was in good hands. So the experience was very intriguing. Look forward More

by juan_ontiveros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Kamibayashi
Aug 15, 2023 -

Toyota Town of Stockton responded

Thanks, Juan! It's wonderful to know that Russ kept you informed throughout the process, giving you peace of mind. We appreciate your kind words and look forward to serving you again in the future! Regards, Jason Kim General Manager

August 09, 2023

Always have great customer service and very professional by Eric Gomez. Will always come back for my service with him. More

by Tuatskie
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Toyota Town of Stockton responded

Thank you for your stellar rating, Tuatskie. We are so proud of Eric for always going above and beyond to deliver excellent service. Until next time! Regards, Jason Kim General Manager

August 08, 2023

Always excellent service from friendly staff, short wait time. Keeps me coming back whenever i need anything. More

by mnick0017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan service dept
Aug 09, 2023 -

Toyota Town of Stockton responded

We love to hear our team always delivers exceptional service! Thank you for sharing your awesome rating! Regards, Jason Kim General Manager

August 07, 2023

Great customer service provided by Kue Vang, and the cashier staff when I checked out. I was waiting for a service appointment in a line with no one at the window, and Kue came over from his station to More

by keeler.ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kue Vang
Aug 09, 2023 -

Toyota Town of Stockton responded

We love to hear Kue ensured you were taken care of, Keeler! Thank you for sharing your awesome rating! Regards, Jason Kim General Manager

August 04, 2023

Very professional service. Vehicle was completed timely. Staff friendly and car was completed as promised. More

by dcuster2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Toyota Town of Stockton responded

We're very happy you received both prompt and quality service. Thank you so much for choosing us here for all of your Toyota needs and we'll see you again soon! Regards, Jason Kim General Manager

August 04, 2023

We have had our Toyota vehicles service at Stockton Toyota since 1986, and have always appreciated the service they provided. Although their prices are higher than other non-dealer service shops, we More

by jesegura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ
Aug 08, 2023 -

Toyota Town of Stockton responded

Thank you so much for your loyalty to us here. We're incredibly lucky to have you as a member of the family and we appreciate you choosing us here for all of your Toyota needs. We hope your vehicle is treating you well and we can't wait to see you here at your next visit. Regards, Jason Kim General Manager

July 31, 2023

Service center is great. Minimal wait time to meet with my service advisor, Jackie Torres. More

by fquilantang
Recommend Dealer
Yes
Employees Worked With
Jackie Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Toyota Town of Stockton responded

Thank you for being a valued member of the family! It's great to hear you always enjoy your visits & we look forward to taking care of your future auto needs! Regards, Jason Kim General Manager

July 22, 2023

good service Timely done Very good service Adviser Raymond Raj. Neat waiting area Cool comfy More

by arasiv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Raj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Toyota Town of Stockton responded

Thank you for your stars! Our team works hard to deliver quality service and we're so happy to hear you enjoyed your visit. We look forward to working together again in the future! Regards, Jason Kim General Manager

July 20, 2023

My advisor was professional knowledgeable, and funny. My appointment was at 1:10 pm I was in and helped with in 6 minutes. My advisor called to keep me informed about my vehicle. He also let me know wh More

by memah53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kou Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richy Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan,
Jul 20, 2023 -

Toyota Town of Stockton responded

We appreciate your sharing your stellar rating! Our team works hard to provide our customers with 5-star service and we're thrilled we've delivered. We hope your car is running like new! Regards, Jason Kim General Manager

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