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Toyota Town of Stockton - Service Center

Stockton, CA

4.9
424 Reviews

424 Reviews of Toyota Town of Stockton - Service Center

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December 06, 2023

I am very satisfied with the service I received from the service department, everything was great, the vehicle was serviced in a timely fashion, in fact it was done earlier than expected. More

by killacilla56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know the persons name
Dec 06, 2023 -

Toyota Town of Stockton responded

We are thrilled that you were impressed with our service team! Please let us know if we can help you with anything else! Regards, Jason Kim General Manager

December 05, 2023

ERIC WAS GREAT AND INFORMED ME ON WHAT MY CAR NEEDED. GREAT SERVICE EVERY TIME. I WILL COME BACK BECAUSE THE SERVICE IS PROF More

by samanthagrimes500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JONATHAN THERE ISN'T ENOUGH STARRS FOR HIM
Dec 06, 2023 -

Toyota Town of Stockton responded

Samantha, We're very happy to see Eric provided you with both 5-star service and communication. We will be sure to share your positive feedback with him and we are looking forward to seeing you at your next service visit. Hope your Toyota is treating you well. Regards, Jason Kim General Manager

November 30, 2023

Rick Macias is always friendly, knowledgeable, and efficient. He makes sure that all items are covered and our Rav4 is ready for the road. More

by Frosted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Toyota Town of Stockton responded

It's so nice to see that Rick always provides you with an amazing service visit! We hope to see you and your RAV4 again! Regards, Jason Kim General Manager

November 30, 2023

I always receive the best service here at Toyota Town. Erick (service writer) is thorough and never tries to upsell services I do not need. I made an appointment and my car was ready within 90 minutes o More

by rick.enos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Toyota Town of Stockton responded

We are so happy that Erick is always able to take care of all of your needs and we're proud to have him on our team. We appreciate your loyalty to us and we hope to hear from you again! Regards, Jason Kim General Manager

November 29, 2023

I enjoyed each of service vist. They always take of my concerns. The service is always excellent. The customer service is great. More

by MJDavis74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Toyota Town of Stockton responded

It's wonderful to see that you always receive the service that you're looking for! We hope to see you again! Regards, Jason Kim General Manager

November 27, 2023

Very good service and excellent customer service Polite and courtesy. Vehicle ready at good time More

by rosie_izaguirre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Toyota Town of Stockton responded

We're more than happy to hear that your experience was nothing short of stellar. We hope to see you again! Regards, Jason Kim General Manager

November 26, 2023

Jackie always is always great and always makes me smile… love her and her customer service More

by ppitre45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Toyota Town of Stockton responded

It's wonderful to see that Jackie always provides you with an amazing visit! Can't wait to see you again! Regards, Jason Kim General Manager

November 22, 2023

I always appreciate that I'm respected as a person who, while not an auto technician, does have a brain. I feel I can ask questions and have them answered. Today I worked with Jonathan Craig. He was knowle More

by mary.wurl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Craig
Nov 26, 2023 -

Toyota Town of Stockton responded

Mary, Thank you for driving from Lodi to see us. We're lucky to have you as a valued customer and happy to see Jonathan took great care of you at your most recent visit. We hope your vehicle is treating you well and we look forward to continuing to take care of all your Toyota needs for years to come. Regards, Jason Kim General Manager

November 15, 2023

Rick the service advisor and Victor in parts have always put my needs or concerns with my Toyota Vehicles first. Great assets to Toyota Town !!! More

by alowen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Toyota Town of Stockton responded

It truly makes us happy to see that Rick and Victor constantly provide you with an amazing service visit! We hope to see you again! Regards, Jason Kim General Manager

October 29, 2023

The technician is very knowledgeable and courteous. He is a good listener and does his job well. More

by Seraisgrandma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richy Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Toyota Town of Stockton responded

We are so happy that you had a positive service visit! Please let us know if we can help you with anything else! Regards, Jason Kim General Manager

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