Toyota Town of Stockton

no bs. you get what you want kevin hepled me buy a 2013 tacoma. i wasnt looking to buy one i was just looking at the lot. he saw me and told me to come inside. he was very nice an kevin hepled me buy a 2013 tacoma. i wasnt looking to buy one i was just looking at the lot. he saw me and told me to come inside. he was very nice and gave me some quotes. the truck was 22,000 and he gave it to me for about 19-20,000. i was having trouble with payments and he understood and did all he can to help me. i just traded in my regular cab 4x4 tacoma for a acsess cab prerunner. he also gave me the deal of a lifetime. overall there is no bs with him. he shows you everything straight up. if you want to go to toyota town of stockton go ask for kevin. he will get you what you want at the best deal. More

Exceptional Customer Service I am one of those buyers who search over the Internet using all the search engines available and than contact a dealership for a specific vehicle. I h I am one of those buyers who search over the Internet using all the search engines available and than contact a dealership for a specific vehicle. I had good relationship with Toyota Town of Stockton over the years but this time my buying experience with Kevin (Internet Sales Director) was just awesome. Kevin wasn't feeling well that day but he went above and beyond to accommodate me & my family (wife & son) and got us vehicle we wanted. I will recommend anyone to Toyota Town of Stockton and Internet Sales department. More

Outstanding customer service After a stressful weekend of car shopping, I finally got myself a car at Toyota. I was about ready to give up on a car but Luckily 2 sales personnel k After a stressful weekend of car shopping, I finally got myself a car at Toyota. I was about ready to give up on a car but Luckily 2 sales personnel kept me at Toyota because of how honest and great they were with my situation. Ashley and Syed Ahad were very patient and great, not only with me, but with my family. Once I saw how caring and helpful they were; it was a no brainer why my parents keep coming back to them. This is the third car we buy from Ashley and Syed and I highly recommend them if you are looking for a car. Honestly, if it wasn't for them, I wouldn't shop at Toyota. More

Amazing! I've never had a non-stressful car purchase until my experience here. See Suzy Yanez and hopefully get Adam Baza in Finance. Awesome experience! I've never had a non-stressful car purchase until my experience here. See Suzy Yanez and hopefully get Adam Baza in Finance. Awesome experience! More

Lost a potential customer when they criticized my vehicle I went in to look at the Toyota RAV 4. The vehicle itself was merely adequate, but that's not what drove me away. The salesperson was so arrogant, he I went in to look at the Toyota RAV 4. The vehicle itself was merely adequate, but that's not what drove me away. The salesperson was so arrogant, he saw I was driving a domestic manufacturer, and he started talking about how everyone is more happier with a Japanese car because of the reliability and lack of recalls. I had to remind him of Toyota's massive recall just a few years ago. There's nothing more likely to turn someone off of one manufacturers car than have the salesman make blanket and blatantly false, or at least poorly researched statements. Blanket statements like, "American cars don't last long" "American cars are always a problem" "Japanese cars are the most reliable" "Toyota is the most reliable, they never have issues" are so easy to see through for anyone who does a just a little bit of research. Needless to say, Toyota Town, and Toyota of America will not be getting my family's business any time soon. I went to 3 other dealerships that day, and not a single one of them talked negative about either my current car, or a car of another manufacturer. That's not to say they didn't compare their brand to other brands, but they did so in a way that was still respectful to that manufacturer and the people that choose to own that manufacturers cars. What's even more unacceptable is that this salesperson was doing it in front of and with the help of another customer. He even got this customer to join in on the tirade against all vehicles not Toyota and not Japanese. Not impressed at all. I've already told the family member who I am helping look for a vehicle to not consider the RAV 4. It was already pretty low on the list as for her needs, it doesn't really compare well with the likes of CRV, HRV, Terrain, Equinox, or even Encore. But it was this experience that really put the nail in the coffin. I would never want to put my family member in that situation where a salesperson and a clearly loyal customer gang up on her. Based on my experience here and in the past at other Toyota dealerships, it's clearly a Toyota corporate culture type of issue. More