Toyota Town of Stockton

No Pressure and Great Service! If you are searching for the perfect vehicle, go see Kevin Hamlin at Toyota Town of Stockton. We were searching for the perfect Camry for our family a If you are searching for the perfect vehicle, go see Kevin Hamlin at Toyota Town of Stockton. We were searching for the perfect Camry for our family and after going to several other dealers, we went to Toyota Town of Stockton where Kevin helped us in finding that perfect vehicle for us. We gave him 2 color options for the Camry we were searching for and he showed us the various options in those 2 colors, based on the model we wanted. There was no pressure to buy, like at the other dealers we visited. It was a great experience working with Kevin. We got a good deal on the perfect vehicle for us and we are extremely happy with not only our purchase, but the best customer service we have ever experienced. We will absolutely be back to see Kevin and his team for our next purchase and we recommend anyone searching for their perfect vehicle to go to Kevin Hamlin at Toyota Town of Stockton. He helped us find our perfect vehicle at a good price and I'm sure he could help you find yours! More

Positive Experience I don't normally do surveys. That being said, I wanted to relate the very good experience we had with Kevin Hamlin at Toyota Town. Kevin endured my I don't normally do surveys. That being said, I wanted to relate the very good experience we had with Kevin Hamlin at Toyota Town. Kevin endured my OCD tendencies with a smile & patience and after several visits and many test drives, he put me in a car I am happy with ! A fair deal and a really nice car ! Adam in finance was very easy going, polite & professional too. I would definitely recommend Kevin Hamlin and his team. More

Service personnel Again I had an excellent experience with my Camry Hybrid at Toyota Town. Mark Stults, Rick Macias, Marquis Hampton, and Derick Santos have all been ve Again I had an excellent experience with my Camry Hybrid at Toyota Town. Mark Stults, Rick Macias, Marquis Hampton, and Derick Santos have all been very polite, helpful, kind, with good senses of humor. Every time I have to take my cars in, I am thankful it's Toyota Town. Mark has been my hero and literally has saved my life. One doesn't forget things like that. More

If you want the BEST Service, Go see Kevin at Toyota Town Kevin at Toyota Town went above and beyond with his dedication to client satisfaction. Even though he didn't have my exact vehicle at his dealership Kevin at Toyota Town went above and beyond with his dedication to client satisfaction. Even though he didn't have my exact vehicle at his dealership he was relentless in finding me exactly what I was looking for. He even went as far as placing an order with production in case he couldn't find it on the ground. He was patient, listened to my needs, and didn't use any cheap high pressure tactics - the man is a professional. I would like to thank him and his team at Toyota Town of Stockton for taking care of me and my family in helping us get into the right vehicle for our needs at the right price. I would recommend anyone in the market for a new vehicle to go see my friends at Toyota Town of Stockton! More

Great price, great sales person and great experienced!!!! Toyota Town of Stockton offered the best price for the car we were looking for. KevinHamlin was very helpful&highly recommend for your next carpurchas Toyota Town of Stockton offered the best price for the car we were looking for. KevinHamlin was very helpful&highly recommend for your next carpurchase. More

Service above and beyond my expectations I would first like to thank Eric Zheng for his efforts in helping me purchase my new Tacoma. Sadly I had a horrible experience at Livermore Toyota a s I would first like to thank Eric Zheng for his efforts in helping me purchase my new Tacoma. Sadly I had a horrible experience at Livermore Toyota a salesperson told me he had the truck I wanted but when we got there he said it was sold and proceeded to try and sell me another truck that was way out of my price range and they would have the truck I wanted in a few weeks. Luckily I was in contact with Eric and he was upfront and honest and told me that he could have the one I wanted in a weeks time. I really appreciated the honesty and time he put into making sure I was satisfied. More

My first car purchase Went to Toyota Town of Stockton to just look at a 2016 highlander and ended up purcahasing it. Eric Z. helped us and I have to say he was the best! No Went to Toyota Town of Stockton to just look at a 2016 highlander and ended up purcahasing it. Eric Z. helped us and I have to say he was the best! No hassle, explained everything and got us the best deal. I highly recommend him. Great personality, we laughed the whole time and made the whole process not stressful at all. I'm so happy with my purchase and the service I got from him. So if anyone ever wants to look into purchasing a car, go to Eric! More

Outstanding Buying Experience at Toyota Town of Stockton I would like to comment on the service and conduct that I received by Toyota Town of Stockton, and in particular, Eric Zheng. Let’s start with the I would like to comment on the service and conduct that I received by Toyota Town of Stockton, and in particular, Eric Zheng. Let’s start with the bottom line; in my 55 years of life, it was the one of the finest purchasing experiences that I have had. 1st. Efficiency: I was contacted minutes after I had made the internet inquiry on the Toyota website, as opposed to the hours, days with other dealers that I had reached out to. 2nd Price: Hands down, Toyota Town of Stockton defeated all competitors. Eric Zheng was able to negotiate a price low enough to compel me to drive from 3 hours away to purchase. The price was so good that I was actually able to upgrade to the next level of Prius, and still stay within my budget. 3rd Professionalism: I could not have asked for better treatment as a customer, than the treatment I received from Mr. Zheng. It is obvious that Toyota Town of Stockton screens their staff aggressively; and the professionalism of Mr. Zheng is a clear reflection of that. From the time I came through the door until the time I drove off the lot, Eric Zheng made certain that every question that I had was answered; and being a consultant for a living, I asked a lot of questions. I spent a good deal of time looking at different trim levels and colors. Due the the large inventory that is on hand at Toyota Town of Stockdon, it required that I be shuttled to an off site parking area. As a result, I was able to drive a Prius to and from, in addition to my test drive. This gave me a valuable feel for the new Prius and a confidence in the decision to purchase. 4th Offers during the sales demonstration: Add on products or “back end” products offered through Toyota by Mr. Zheng, were done in a very professional, non invasive, non-over pressured manner. While I did not purchase all of them, I did purchase an extended warranty. 5th Offers during the purchase transaction: Again, Add on products or “back end” products offered through Toyota by Adam Baza, were done in a very professional, non invasive or non-over pressured manner. They were well explained and offered. The efficiency and speed that Mr. Baza worked at to complete the paperwork was impressive. 6th Vehicle Set Up: Mr. Zheng spent a good deal of time training, explaining and familiarizing me with the set up of the GPS, Premium Sound System, and Electronic Dash Board settings. He explained in excellent detail. the system that Toyota calls “Entune”. When I left the lot, I did not have to set the clock, date etc. myself. There was no ambiguity as to how to scroll through the menus. The vehicle was ready from the gate; and I had full knowledge of the other Entune options that were available to me; as well as how to change settings. 7th Follow up: Eric Zheng followed up 2 times post sale to be certain that I was a satisfied customer and to answer any questions that I might have regarding the vehicle settings, just in case I may have forgotten. This was not only unexpected, but very impressive. It showed a genuine concern for me as a customer and a great way to cement my return to Toyota Town of Stockton as a repeat customer. I did not feel “hustled out the door” post sale as I have with other purchases at different manufacturer dealerships over the years. Toyota Town of Stockton has got it right with their customer relations/sales person training and policies. Eric Zheng is an excellent representative of those policies. Well done Toyota Town of Stockton. In my profession, customer service and satisfaction are paramount and must be strictly adhered to. Xiaoyu Eric Zheng is an excellent example of those compulsory attributes. Clearly, I will refer any of my friends or family to Toyota Town of Stockton, when considering a Toyota purchase; just as I was referred by a close friend, that drove from Fresno to Toyota Town of Stockton, to make his purchase. More

the best salesmen i ever met good customer service,friendly and helpful!!!!!that is the best toyota in my life so far.i"ll bring my friend to Toyota Town of stockton if they need good customer service,friendly and helpful!!!!!that is the best toyota in my life so far.i"ll bring my friend to Toyota Town of stockton if they need a car and get good service. More

New Car Purchase I have purchase 3 Toyota's in my life and it's such an amazing car. On 5/152016 I took my Mom to pickup her first Toyota, a Rav4. Kevin Hamlin the Int I have purchase 3 Toyota's in my life and it's such an amazing car. On 5/152016 I took my Mom to pickup her first Toyota, a Rav4. Kevin Hamlin the Internet Director of sales helped us and my mom couldn't have had a better experience. Kevin came in on his day off and cut his vacation short for us. That's the service that makes you keep coming back. I purchased my first Toyota in 1996 and my 3rd in 2008 and I've never done a service anywhere but Stockton Toyota Town. The Service Manager Steve Heminger is the Best. Thanks again for a great experience Kevin and making my mom's day. More