Toyota Town of Stockton

Courteous, Friendly and Informative George was very informative on the service maintenance of my daughter's car. He was courteous over the phone to inform me of other repairs. He estimat George was very informative on the service maintenance of my daughter's car. He was courteous over the phone to inform me of other repairs. He estimated the time when the car was going to be ready and sure enough, we came in just to be informed that my name would be called as soon as my daughter and I sat down. He was also friendly, made my daughter laugh as he and I explained life with college children. More

Good guys to work with I did internet inquiry and then was contacted promptly. Very good dealership and speed to get my new car. I really look forward to doing my service I did internet inquiry and then was contacted promptly. Very good dealership and speed to get my new car. I really look forward to doing my service visits here. More

Buying a car can be pleasant Last time I bought a car from Toyota Town was 2004: impersonal and lengthy negotiation. ALL DIFFERENT this time! I was met with friendly salesperso Last time I bought a car from Toyota Town was 2004: impersonal and lengthy negotiation. ALL DIFFERENT this time! I was met with friendly salespersons. They work as a team, so it is easy to believe they have my best interest in mind. The inventory lists I accessed via Internet were accurate and up to date. I asked questions and got thorough answers about the vehicles, warranties and financing. I took 5 days back and forth. I was always met with friendliness and willingness to hear me out. For this sale I did begin to think of Toyota Town as 'my go-to-place' I went from "I hate to buy cars." to "I can do this!" This change in attitude started with Stephanie who took me on a test drive; Kevin wrote up the sale with professional confidence and know-how. The price had been pre-determined by another Internet sales person, choices of models were offered, Kevin's information was complete. He patiently waited while I made decisions. The process was smooth. Even when I had to communicate with a credit agency the sale was not slowed down. I went home with the car I thought I would have to wait 24 hours for. It was very apparent Kevin and Jeff of the Finance Dept work together well. Jeff put me at such ease with his pleasant manner that when he asked "Are there any questions?" I sensed he meant it. I asked my questions; Jeff did several calculations so I could compare which financial plan benefited me. He was very transparent with the numbers. Clearly Toyota is a great brand; the cars almost sell themselves and the personnel focus on the customer. Incredible service!!! Kevin continued to help me after the sale. I had two cars; he helped me return the rental car. I really had thought choosing and buying my RAV4 would take much more time. More

Great experience and ease of negotiating to purchase new car Kevin Hamlin was awesome to deal with and negotiate with. Adam Baza was equally awesome to deal with for the financing side of things. Kevin beat an Kevin Hamlin was awesome to deal with and negotiate with. Adam Baza was equally awesome to deal with for the financing side of things. Kevin beat any other price out there and ensured we had the exact vehicle with exact features/color that we wanted. The process was very easy with him and we would buy from him again. Adam got us in and out for financing and was accommodating in every way. You have a great dealership experience! Thank you!! More

Mark Stults is great guy with great attitude,friendly ,well mannered countries,polite,experienced,Toyota town is lucky to have service advisors like him.A+ ,well mannered countries,polite,experienced,Toyota town is lucky to have service advisors like him.A+ More

Genuine service Toyota Town of Stockton is one of the few places where I feel that my concerns are carefully listened to. There are too many businesses that claim to Toyota Town of Stockton is one of the few places where I feel that my concerns are carefully listened to. There are too many businesses that claim to provide "customer service" when all they really want to do is handle basic issues and move on to the next person in line. Having grown up in a generation where customers were treated with respect and courtesy, I find these traits to be most valuable. In particular, Erick Gomez does a great job with helping me feel comfortable with the work that needs to be done on my vehicle, explaining each step and discussing the associated costs. The only surprise I get when I have my vehicle serviced at Toyota Town is when they call me earlier than promised. More

Top quality service. We'll be back and send all our friends! We drove all the way from Oakland to get our Highlander at Toyota Town of Stockton and our experience was well worth the drive. We were fortunate to We drove all the way from Oakland to get our Highlander at Toyota Town of Stockton and our experience was well worth the drive. We were fortunate to have Ashley de la Rosa as and the amazing Ron Khanna working with us when we visited Toyota Town last weekend. We were beyond happy with our experience. Ashley knew her stuff and carefully explained to us all of our options and answered our questions since we weren't totally sure what we were looking for. On top of all that, she was so awesome with our energetic four-year-old son that he wanted her to come home with us. Ron was the best--he helped us consider the pros and cons of buying v. leasing and gave us an amazing deal on our Highlander. We really felt at home at Toyota Town and will not hesitate send our friends and family to Toyota Town of Stockton when they are looking for a new car. We'll also be back the next time we need a new car. More

Great Your dealership always keep my car running great. The service people go out of their way to be nice.and waiting you meet the most interesting people Your dealership always keep my car running great. The service people go out of their way to be nice.and waiting you meet the most interesting people More

Very happy with service I trust them completely with my car. I have two cars at a time and have been going here for all scheduled maintenance on Toyotas and Lexus for 8 years I trust them completely with my car. I have two cars at a time and have been going here for all scheduled maintenance on Toyotas and Lexus for 8 years More

Great buying experience Than Tran does a great job making the buying experience painless and quick, always enjoy our visits to Toyota town, always make you feel comfortable Than Tran does a great job making the buying experience painless and quick, always enjoy our visits to Toyota town, always make you feel comfortable More