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Toyota South

Richmond, KY

4.8
479 Reviews

961 Four Mile Road

Richmond, KY

40475

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Showing 479 reviews

May 07, 2021

Great to work with. We never felt pushed or pressured. We have a Tacoma and love it so we got a Fourrunner. Service department has treated us great as well. More

by randy.collie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Johnson, David King, Dutch Moore, Chase Freeman, Terry Reeves, Leo Aleshire, Jamie Reynolds, Leah Harris
April 25, 2021

Did most of the work threw texting when I arrived every thing was ready to sign was in and out in 20 minutes Joey is the best. More

by Kevin Fields
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Banbel
April 19, 2021

We were just looking, not intending to buy. Lou Stewart showed us a vehicle in one of the colors we liked. We were able to agree on a price. Bought it that same day. Thanks, Lou and Toyota South! More

by Klampe
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Stewart
April 17, 2021

Leah was very nice, helpful, courteous. She was always willing to lend a helping hand with us test driving cars and respectful of our time. More

by ryan_pratt4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leah Harris
March 22, 2021

They brought in a different SUV than what I thought I was getting. Filled out paperwork for 45 minutes before showing me the vehicle (which they all knew wasn't what I ordered). Mgr. then told me the SUV I w More

by jcba
Customer Service
Recommend Dealer
No
Employees Worked With
Terry Reeves
Jun 24, 2021 -

jcba responded

Let me add to my original posting........ the mgr. forbid all employees from speaking with me, including my friend and salesman, Terry Reeves. Why was I made the villain in this scenario. I was deceived to from the getgo. Looking back, I should have just walked out after seeing what was done and left the RAV4 there which had been brought in from a sister dealership, done my own legwork and bought the Ohio RAV4 Adventure to begin with.

March 19, 2021

Great service Knowledgeable sales and finance people Great service Knowledgeable sales and finance people Efficient Courteous Totally know their job It was a pleasure to meet and work with each More

by Tdurman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Camara
March 14, 2021

They found my truck for me, went and got it, and everything was like what they said. Financing was easy and painless. It was a pleasure purchasing from them. This is my second purchase from Toyota S More

by Mbroce08
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Aleshire, Roger Bell
March 09, 2021

I can’t say enough about our salesman Brady. I found the truck I wanted and he worked with us even on his day off to try and make this happen. I had a budget of what we could spend each month and he worked More

by Greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brady.
February 26, 2021

Everyone was very helpful and willing to work with us on the purchase of our new Highlander. They provided excellent service and a stress-free experience. More

by Daniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
6”2 Finance guy, Charlie Johnson, Lou Stewart
January 30, 2021

Toyota South is an amazing dealership to work with. Lou and Dirk make the buying process easy. We will go back to Toyota South when we buy again. More

by TC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dirk Browning, Charlie Johnson, Lou Stewart
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