Toyota South
Richmond, KY
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The professional and low-key atmosphere while looking at and purchasing a vehicle was outstanding. The process was smooth, helpful and without pressure. John Gibson was open and reponsive to wants, needs and purchasing a vehicle was outstanding. The process was smooth, helpful and without pressure. John Gibson was open and reponsive to wants, needs and financial avenues throughout the process. It was a pleasure doing business (again) with Toyota Suth, Richmond, Kentucky. Thanks! More
From the first time I spoke to John Gibson of Toyota South on the Phone, I knew I was going to enjoy working with him! He is without a doubt the best car salesman I have ever worked with! He was knowl South on the Phone, I knew I was going to enjoy working with him! He is without a doubt the best car salesman I have ever worked with! He was knowledgeable about his products, friendly, courteous, conscientious, and he made buying a used car fun! I was able to get a VERY good deal through him. The rest of the sales staff and Manager types we met were also super courteous and the Financial Person was great as well... He helped us get a super low interest rate and great warranty on the vehicle. I love my "New to Me" Lexus RX 350. It was everything he said it was on the phone. I drove to Richmond/ 30 minutes... from my home to the dealership which was actually easier than driving across town in Lexington, being that it was all highway driving. Thank you John!!! I will be telling all my friends to give you a call when they are in the market for a car! Great Job Toyota South! More
We did almost everything online except the test drive and payment, which was a great help to me. John Gibson, the internet salesman, was 100% upfront in all our interactions. After buying the car I got to ta payment, which was a great help to me. John Gibson, the internet salesman, was 100% upfront in all our interactions. After buying the car I got to talk to Steve Gates, the dealership owner. He is an amazingly down to earth nice guy. A nice touch was when I pulled off the lot, the car had a full tank of gas. More
John Gibson was very friendly and had a solid working knowledge of the vehicle we were interested in. We purchased a 2012 Tacoma, which was in great shape and very clean. We didn't feel pressured on the knowledge of the vehicle we were interested in. We purchased a 2012 Tacoma, which was in great shape and very clean. We didn't feel pressured on the sale, and felt that we came out with a fair price on a very good vehicle. More
Everyone was very friendly and helpful. They wanted to please and make the best deal not only for them but for me. There was no hassle or pressure what-so-ever. And I know if things were not right, they w please and make the best deal not only for them but for me. There was no hassle or pressure what-so-ever. And I know if things were not right, they would make it right. Great bunch of guys and a asset to the community. More
We were really happy with our new vehicle!! It makes a whole world of difference purchasing a vehicle when your not feeling pressured by a pushy salesperson!! Dean was great!! We will go back to Toyota on whole world of difference purchasing a vehicle when your not feeling pressured by a pushy salesperson!! Dean was great!! We will go back to Toyota on South in the future!! More
Jimmy is an excellent salesman!!!! I would refer anyone to him. Great buying experience for me. The last car I bought I sat at the dealership for over 5 hours before the deal was complete. Jimmy is very pa to him. Great buying experience for me. The last car I bought I sat at the dealership for over 5 hours before the deal was complete. Jimmy is very patient, not pushy, and goes above and beyond to make sure you the customer is leaving happy. More
This company has went above&beyond the call of duty. This company has went above&beyond the call of duty. Deirk has been the best to work with after purchased and I live 2hrs away and could have purchas This company has went above&beyond the call of duty. Deirk has been the best to work with after purchased and I live 2hrs away and could have purchased my vehicle from a dealer that is 15 minutes from my home. I started my purchase via Internet search and found that Toyota South made the extra step to earn my business. I decided to drive two hours to purchase the same car I test drove 15 minutes from my house. Better price better service!!! It's all about customer satisfaction at Toyota south. I would recommend them to anyone looking to purchase new or used! More
Jimmy was extremely helpful from his initial vehicle recommendations on through till the final sale. He was very easy to negotiate with on pricing and he and the entire Toyota South team worked very har recommendations on through till the final sale. He was very easy to negotiate with on pricing and he and the entire Toyota South team worked very hard to get us a great interest rate. I’m not sure if I’ve worked with a more patient salesperson. Jimmy remained very calm and professional as we drove what seemed to be every car on the lot (Twice) before finally deciding on the Prius V. He made buying a car much less stressful and made sure we were satisfied with our Prius V even after the purchase. More