Toyota South

Amazing, genuine customer service. I have experienced several Toyota dealers in the past. This time we came to Toyota South because they had the Camry in stock that we wanted and I had I have experienced several Toyota dealers in the past. This time we came to Toyota South because they had the Camry in stock that we wanted and I had been unsatisfied with the way I was treated in Lexington. From the first phone call, Chase Freeman was exactly what you want in a car salesman. Helpful, polite, knowledgeable, and genuinely focused on customer service. The facility is great. Very comfortable and welcoming. Toyota South matched the offer from Lexington but went way farther with customer service. After doing all the paperwork, we changed our minds on the Camry and decided a Sienna would better suit us. The whole team of salespeople helped make this happen. I'm sure it was an aggravation but you could not tell it from the way we were treated. Chase Freeman, David King, Derek Amburgey, Matt Wills, and Steve Gates went above and beyond customer service to get the Sienna we wanted and redo all the paperwork in one day. THAT is customer service. Toyota South is where we will do our business from now on. More

Friendly, quick, easy and painless! As I was fresh out of graduate school and completely unfamiliar with the details of an automobile leasing agreement (other than my personal research)- As I was fresh out of graduate school and completely unfamiliar with the details of an automobile leasing agreement (other than my personal research)-- I naturally chose Toyota for the general practicality and quality of product. As I mentioned, I was slightly unfamiliar with the leasing process-- that is until I paid a visit to Toyota South and met Chase Freeman. Off the bat, he was friendly, informative, practical and did not maintain the typical grandiose, keeper of all knowledge car salesman personality-- that most attain. After narrowing my selection down to the model that I wanted, Chase even helped find my preferred color-- which I ended up with the barcelona red Corolla S Plus. After that, it was down to business for the tough part-- negotiating trade-in value and payment price (but this is typical business practice). After nearly an hour of negotiating both trade-in value and payment price, both Toyota and myself agreed upon a very good deal. Needless to say, Toyota treated me very well as a first time car buyer / lessee. I truly appreciated the more-than fair trade-in value that I was given, as well as the professionalism of everyone involved. Toyota South has their ducks in a row and they are without a doubt, a great place to do business with! I love my new car! More

Excellent experience! Upon arrival at the dealership we were met by Jimmy. Our experience was excellent! He was very courteous and knowledgeable; We left with a new car Upon arrival at the dealership we were met by Jimmy. Our experience was excellent! He was very courteous and knowledgeable; We left with a new car and a new friend. More

purchase of used Scion Derek was awesome! Very patient and kind with me. I have a difficult time making decisions. There was no pressure and he let me drive as many vehic Derek was awesome! Very patient and kind with me. I have a difficult time making decisions. There was no pressure and he let me drive as many vehicles as I wanted. Great people to deal with. Would highly recommend them to anyone. More

Great staff Allen Epperson is a great salesman. My wife and I followed him from another dealership and will always take our business to him for our car buying pur Allen Epperson is a great salesman. My wife and I followed him from another dealership and will always take our business to him for our car buying purchases Toyota south made me a deal that I couldn't get at any other Toyota delership More

Good people, good results I thank Derek at Toyota South for making my hybrid lease a fun experience! I also want to say I love my Camry Hybrid! Looking forward to the Rav4 hybr I thank Derek at Toyota South for making my hybrid lease a fun experience! I also want to say I love my Camry Hybrid! Looking forward to the Rav4 hybrid next. More

Quality, friendly customer service! We purchased a 2016 Camry---knowledgeable, helpful people made this a quality car-buying experience! Each person was willing to answer all of our ques We purchased a 2016 Camry---knowledgeable, helpful people made this a quality car-buying experience! Each person was willing to answer all of our questions and make sure we were comfortable and satisfied with our purchase! More

OUR SECOND SIENNA WE HAD A WONDERFUL EXPERIENCE WITH TOYOTA SOUTH WE COULD NOT BEEN TREATED BETTER .A BIG THANKS TO CHARLIE JOHNSON, JOHN GIBSON AND CHASE FREEMAN. I WE HAD A WONDERFUL EXPERIENCE WITH TOYOTA SOUTH WE COULD NOT BEEN TREATED BETTER .A BIG THANKS TO CHARLIE JOHNSON, JOHN GIBSON AND CHASE FREEMAN. I HAVE AND WILL CONTINUE TO TELL PEOPLE ABOUT THE WONDERFUL TREATMENT WE RECEIVED, THANK YOU AND GOD BLESS More

Hassle free car shopping and buying My husband and I recently decided to look at Toyota 4runners. We live in Richmond and decided to call Toyota south with the wish list of what we want My husband and I recently decided to look at Toyota 4runners. We live in Richmond and decided to call Toyota south with the wish list of what we wanted to look at. Chase helped us find the perfect 4Runner. I was very impressed with this dealership. Chase was well informed about the vehicles and easy to deal with. We never felt pushed or hassled. After finding the 4Runner we wanted to purchase there was no haggling for hours over the price. The entire process was fast and easy. The financing team and management team were polite and quick to get us on our way without being pushy. I would recommend this dealership to others and I would highly recommend our salesman Chase. More

Excellent service. We went to Toyota to look at a Rava4,and after talking with Mr Freeman,wound up purchasing one. He did a outstanding job,explaining the features and a We went to Toyota to look at a Rava4,and after talking with Mr Freeman,wound up purchasing one. He did a outstanding job,explaining the features and also in getting us a good price on the vehicle.He is to be commended for being an outstanding salesman.Very professional and knowledgeable.One that I would highly recomend to my friends.Thanks,Mr Freeman for helping us choose our new vehicle. More