Toyota South

Review of Toyota South Chase Freeman and John Gibson did a outstanding job on taking car of us today. Found the exact vehicle we wanted and made the experience smooth and en Chase Freeman and John Gibson did a outstanding job on taking car of us today. Found the exact vehicle we wanted and made the experience smooth and enjoyable. Highly recommended for anyone who's looking for a good salesman and dealership. More

Works hard, even after the sale! In and out in less than 1 hour. Fix every minor issue I ask for and even some that I didn't. Could not ask for a better person to work with after the In and out in less than 1 hour. Fix every minor issue I ask for and even some that I didn't. Could not ask for a better person to work with after the sale. Continues to this day to help with any issue that I may have. More

New Car Buying Shopping for new cars on the "web" is a little strange for most folks in my age range. Zach Dunn emailed me while I was visiting the Toyota South web Shopping for new cars on the "web" is a little strange for most folks in my age range. Zach Dunn emailed me while I was visiting the Toyota South web page. I replied to Zach with my intention to look at, and hopefully buy a new Corolla. We confirmed I would visit the dealership on Monday. I could not have been treated nicer. This was my least stressful car buying experience. Zach and Cynthia Roe were great. Thank you to both of them and Toyota South. More

Great Experience Had a great experience buying a vehicle at Toyota South in Richmond. Dutch Moore went above and beyond to make sure we got the best deal possible on Had a great experience buying a vehicle at Toyota South in Richmond. Dutch Moore went above and beyond to make sure we got the best deal possible on a great vehicle. John Gibson also had a hand in making this a great experience. And Cynthia in the finance department was awesome as well. Thanks to you all for such a great experience. Would recommend Toyota South to anyone looking for a vehicle! More

Great Experience We truly enjoyed meeting and working with Zach Dunn at Toyota South. He was very friendly and personable, and really worked hard for us to arrive at We truly enjoyed meeting and working with Zach Dunn at Toyota South. He was very friendly and personable, and really worked hard for us to arrive at a trade-in price on our vehicle that both we and the dealership could live with. We were very impressed with the 2-year free service provided, especially the fact that Toyota South will pick up our car, provide us a loaner to drive while our car is being serviced, and return the car to us. That's a great plus for us! We love our new RAV4 SE and we will definitely recommend Zach and Toyota South to any of our friends and family who are looking to buy a vehicle! More

AMAZING AND UNBELIEVABLE. BEST IN GAME I have bought 4 cars through Toyota South and the last 2 from Derrick Amburgey. He is great to deal with and very helpful and knowledgeable. He is by I have bought 4 cars through Toyota South and the last 2 from Derrick Amburgey. He is great to deal with and very helpful and knowledgeable. He is by far the most honest car salesman I have ever dealt with, as far as to tell you if a vehicle that you are interested in has mechanical issues! Steve Gates (owner of the lot) has been absolutely unbelievable pulling strings he didn't have to. And Cynthia Rowe is a very calming and professional finicial manager. I know first hand that each of the 3 people whom I've mentioned genuinely cares for their customers and definitely goes above and beyond needed tasks to bring the most possible customer service. They have always negotiated to great prices on their vehicles, they have offered by far the best rates. I had a transmission go out of a used vehicle I bought there 6 months after purchase with no warranty, and they paid half of the rebuild bill. On my final visit, I came into their lot horribly upside down with a terrible interest rate from Manns chrysler. They erased an extreme amount of interest and got us into a much nicer vehicle with a good rate. After negotiations on monthly payment amounts, we finalized the deal. Cynthia Rowe called the following day to let me know she voluntarily contacted the bank and still got everything us even better rate and much cheaper monthly payment. Steve Gates has voluntarily helped me out monetarily one as a young teen, and yet again. These kind of things are simply unheard of, and they've earned my business forever!!! More

Great Experiance This dealership has always done the best for me. They go out of there way to make thing wright. This is my third car from them and definitely won't be This dealership has always done the best for me. They go out of there way to make thing wright. This is my third car from them and definitely won't be my last. More

Excellent service! Very pleased with my toyota purchase, ALL of the staff went above and beyond to make car buying pleasurable, no pressure! The Allstate representive w Very pleased with my toyota purchase, ALL of the staff went above and beyond to make car buying pleasurable, no pressure! The Allstate representive was awesome as well. More

No stress, No hassle! We had an informative and pleasant experience at Toyota South thanks to John Gibson and Clarence Claypoole. Both worked diligently to provide the best We had an informative and pleasant experience at Toyota South thanks to John Gibson and Clarence Claypoole. Both worked diligently to provide the best 'deal' for us financially while reinforcing the value of the vehicle. This is the fifth vehicle that we have purchased from Toyota South. We will not go anywhere else! Thank-you John, Clarence, and Cynthia Roe for taking care of us! Tommy N Mt. Sterling, Ky. More

Stay away from this dealership. They will do anything they can to screw you. I traded my car in for a new rav4. When they sold the car I traded in they removed from this dealership. They will do anything they can to screw you. I traded my car in for a new rav4. When they sold the car I traded in they removed items from the car and told the guy that bought it that I had removed them. Which I didn't. They also flat out lied to the guy about the cars ability and told him I had given them that info. I guess they didn't expect us to communicate. Also on the new car they entirely screwed me over on taxes. I advise to stay away. I expect bad experiences with dealerships but this one is really shady. More