Toyota South

2016 4Runner Purchase Buying from Derek Amburgey at Toyota South was very easy and simple. He was professional and enjoyable to work with. We had our decision made told h Buying from Derek Amburgey at Toyota South was very easy and simple. He was professional and enjoyable to work with. We had our decision made told him what we wanted and in about 30 minutes we had the deal done. It was a relief to be able to buy,sign, and drive away in less than 2 hrs. with our new 4-runner. Derek was upfront and honest with us. You could easily tell that he knew his products and his dealership. I would not hesitate to send friends and family to buy from Derek Amburgey at Toyota South. More

Good selection of vehicles, great salesman, great financing! I found my car on the internet at Toyota South in Richmond, Ky. After sending a text to ask if this car was still available, I got a quick response an I found my car on the internet at Toyota South in Richmond, Ky. After sending a text to ask if this car was still available, I got a quick response and was invited to come look. We went and met Zach Dunn. He was so courteous and helpful, showing us all the different colors, features on the cars, etc. He informed us of the special discounts going on. We bought a 2016 Camry and we are very pleased. Toyota South has the best customer service I have experienced from many dealers over the years. I will definitely recommend anyone looking for a car, new or used, to give them a visit. Thanks Zach for everything! More

Great to work with John Gibson, Clarence Claypool, and Cynthia Roe very accommodating. Staff very friendly and considerate. Went out of their way to make us feel comfor John Gibson, Clarence Claypool, and Cynthia Roe very accommodating. Staff very friendly and considerate. Went out of their way to make us feel comfortable. Would recommend this dealership. More

Excellent service I am a Toyota employee. I walked into the dealership, got a handshake, and a very pleasant" can I help you"? In less than one hour, I was leaving the I am a Toyota employee. I walked into the dealership, got a handshake, and a very pleasant" can I help you"? In less than one hour, I was leaving the dealership with my new 2016 camary. All the paperwork had been done and I felt very confident that the price I paid was exactly what it was supposed to be. I have never experienced such an easy new car purchase. More

Got what I came in to get My review is a little mixed. I knew exactly what I wanted and the incentives I wanted to use. Unfortunately, the incentives listed for this new 2015 P My review is a little mixed. I knew exactly what I wanted and the incentives I wanted to use. Unfortunately, the incentives listed for this new 2015 Prius were not for the C, but for the regular Prius. This was a website issue. I did, however, walk away pleased with the price advertised, the car I came in to buy and a decent interest rate. I love the car and although I wasn't planning on buying a car for another 2 to 3 years, I couldn't be happier with it. More

Wonderfull Customer Experience expect for Finance Clarence Claypoole's professionalism, product knowledge, attention to detail, communication skills, and friendly attitude made our used truck purchase Clarence Claypoole's professionalism, product knowledge, attention to detail, communication skills, and friendly attitude made our used truck purchase experience the best i/v ever experienced. I would recommend Clarence to everyone. All but one of the Toyota South team we encountered were totally customer oriented, pleasant, and helpful even with such unexpected things as greetings, holding doors, etc.. Unfortunately, our experience was blemished at our final closing with mr Wills in finance. Upon approaching Mr Wills he was quite stand offish, Did not politely stand or introduce himself and did not address us with our proper name at any point. A very shocking attitude compared to all other Toyota South employees encountered More

Giving a Good Report We have driven Toyotas for over 25 years. We have bought 4 Toyota cars..., 1 Camry, 1 Avalon and 2 Hybrid Camrys. Three of these four vehicles were We have driven Toyotas for over 25 years. We have bought 4 Toyota cars..., 1 Camry, 1 Avalon and 2 Hybrid Camrys. Three of these four vehicles were purchased at Toyota South. So when we decided to purchase another new car, we automatically were thinking of purchasing a Toyota. We did not know Zach Dunn. We met him because he responded quickly to our on line inquiry about hybrid Toyotas. When we went to look at new cars in person we naturally asked for Zach. He was every bit as knowledgeable and pleasant in person as he had been on line. We have had all kinds of experiences over the years when going to look for a new car. This was one of the most cordial, pleasant, courteous experiences we have had. Zach not only was knowledgeable about the different models and features but he was also "low key" and patient. Not at any time did we feel pressured to make a purchase. We went back several times to look. And from the time we made our decision regarding model, color and the options we wanted to yesterday when we picked up the car Zach remained the same courteous, friendly Toyota South staff member that he had been on line. Our car was actually delivered to the dealership round the first of February. But, because of snow and inclement weather, we postponed getting the car several times. Zach was extremely patient and understanding in our wanting to delay picking up the car. We appreciated this very much. We simply cannot say enough positive things about Zach! More

Great place to get a car!!!! Leo was helpful every step of the way and the sales manager called to make certain everything was good. Love this dealership and would definitely go Leo was helpful every step of the way and the sales manager called to make certain everything was good. Love this dealership and would definitely go back if needed More

Best of a bad situation After having sudden trouble with my other car, I was put in a position to have to find a new car as quickly as I could. Zach and the other members of After having sudden trouble with my other car, I was put in a position to have to find a new car as quickly as I could. Zach and the other members of Toyota South were excellent in every way. They were not pushy with pushing a sell and wanted to make sure that I got a car that was within my budget and that would fit my needs. Even though I would rather of not had my original car troubles, I was able to get what I feel is an excellent car and they made the experience as good as it could have been. I would recommend others to do business with Zach and his team. More

Smooth and painless purchase One of the best dealers I've encountered. Friendly and pressure free staff that fully disclosed all information, there were no hidden add-ons or fees One of the best dealers I've encountered. Friendly and pressure free staff that fully disclosed all information, there were no hidden add-ons or fees and I couldn't be happier. Love my Tacoma! More