Toyota South

customer service excellent Lou was very helpful and made sure all my needs was met in purchasing a new/used car from Toyota South before driving away. He took the time and showe Lou was very helpful and made sure all my needs was met in purchasing a new/used car from Toyota South before driving away. He took the time and showed me some features of the car, made sure everything that was agreed upon was taken care of. I would definitely recommend Toyota South to other people and hope that Lou can help them like he did me. More

Wonderful car purchasing experience Leo is a terrific sales person. He answered all of our questions and then some! Leo is an asset to the dealership. We'll definitely be back in the f Leo is a terrific sales person. He answered all of our questions and then some! Leo is an asset to the dealership. We'll definitely be back in the future. More

Friendly service, great deal From the time I first contacted the dealership to the time I walked away with the keys in my hands, everybody was helpful and friendly. They worked wi From the time I first contacted the dealership to the time I walked away with the keys in my hands, everybody was helpful and friendly. They worked with us on the price and we walked away with a great deal! I have already recommended Toyota South to a friend. More

Toyota South Brought Us Back I tried several dealers throughout the area in search of a new SUV and it was a somewhat disheartening experience. Assurances were made only to be br I tried several dealers throughout the area in search of a new SUV and it was a somewhat disheartening experience. Assurances were made only to be broken, etc. Tired of the process, we were on the verge of buying a Ford Explorer . . . until we met Zach Dunn. Zach asked the right questions, listened to our needs, and guided us along the process seamlessly. We appreciate the professionalism that the Toyota South team (Zach & Matt) bring to the table and will not hesitate to drive from Lexington to Richmond for this distinguished service. You won't find it at other places. More

Troy Holmes will greet you Rain or Shine! Thurs, 4/24/16, pulled in to lot, pouring down rain, Troy Holmes was right there offering his umbrella to us. Came back on Saturday to test drive the Thurs, 4/24/16, pulled in to lot, pouring down rain, Troy Holmes was right there offering his umbrella to us. Came back on Saturday to test drive the Camry and Corolla. We had lots of questions and Troy provided the answers. He patiently stayed with us while we tried to make a decision. We couldn't decide what we wanted, needed some lunch, getting tired....then we met John Gibson. I am now the proud owner of a 2016 Scion. John and Troy were able to work with us, learn more about what we wanted and steer us in the right direction. Shop Toyota South Richmond, KY. They make you feel like family. More

Outstanding experience Just want to say Dan, Derrick,John from sales department was great to work with. Cynthia from finance was outstanding made process of paperwork very e Just want to say Dan, Derrick,John from sales department was great to work with. Cynthia from finance was outstanding made process of paperwork very easy and streamlined. Highly recommend Toyota South to anyone looking to be treated right. More

Great experience in Richmond, Ky We called and spoke with John Gibson and Chase Freeman about leading vs buying a new sienna. We had been to another dealership the same day and went s We called and spoke with John Gibson and Chase Freeman about leading vs buying a new sienna. We had been to another dealership the same day and went straight to Richmond. They were normal guys like us. They talked to us like we were friends and didn't blow smoke on the deal they were just straight up. After I made the decision to lease it was signed and done in a matter of minutes. They were both just down to earth guys and we enjoyed working with them! More

2008 Toyota RAV4 I recently got into a bad wreck and had to buy a new car. Derek was the person to help me. He was so professional and kind! He even helped me during h I recently got into a bad wreck and had to buy a new car. Derek was the person to help me. He was so professional and kind! He even helped me during his day off. Easiest car buying experience. I never once felt pressured into something I didn't want! I highly recommend him to anyone! More

Buy a car Troy Holmes met us as we drove up. We wanted to learn more about the new Prius. Troy was very patient as we changed our mind 4 times about what cars Troy Holmes met us as we drove up. We wanted to learn more about the new Prius. Troy was very patient as we changed our mind 4 times about what cars to look at ... Prius, Camry, Corolla, new, preowned. When we finally settled on which car was most interesting, Troy and the Sales Manager, John Gibson, worked with us long after the showroom closing time to assure all our questions were answered and concerns addressed so that we could drive home in our new Prius V. The car is everything the sales people said it would be. The dealership is everything a car buyer / car owner could want. This is our third purchase from them and I willingly drive the 46 miles for all our service needs. Steve Spieth Georgetown, KY More

Great experience at Toyota South We were impressed by the gentlemen working with us when buying our new Tundra. The salesman, two deal makers, and the financial guy were great to work We were impressed by the gentlemen working with us when buying our new Tundra. The salesman, two deal makers, and the financial guy were great to work with. They checked in on us while waiting, asking if we wanted refreshments, and visited. All of this made the experience pleasant and timely. More