
Toyota South
Richmond, KY
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Honest, friendly people. Great car buying experience. I have been shopping for a used truck for months now. I found one I liked online and I drove an hour and a half to Richmond from Louisville to look at I have been shopping for a used truck for months now. I found one I liked online and I drove an hour and a half to Richmond from Louisville to look at a truck at Toyota South. Their prices were better and I had the best experience with Mike and my salesman Leo Aleshire. They were friendly, customer oriented and honest. I paid a better than fair price for my truck and they were completely transparent throughout the buying experience. The business manager Cynthia Roe was also very friendly and efficient. She found me a better financing offer than my own bank provided, and I have never been in and out of a dealership finance office faster than I was at South Toyota. I purchased an amazing low mileage truck, got a great deal, and I was treated like family from the first email to the last handshake. Well worth the trip! More
Wonderful service Dirk and Chase were the best to work with! They were very helpful and got us such a great deal on our new 2018 Toyota Highlander. This is the first Dirk and Chase were the best to work with! They were very helpful and got us such a great deal on our new 2018 Toyota Highlander. This is the first time we've ever dealt with a dealership, and they went above & beyond our expectations. They have earned our trust and we will continue to do business with Toyota South because of them. I would recommend this dealership above anyone else! More
Betty Crocker Service was outstanding. but the personal attention while you wait was STELLAR. Thanks Elaine for making my making me feel like I more than a custom Service was outstanding. but the personal attention while you wait was STELLAR. Thanks Elaine for making my making me feel like I more than a customer - felt more like family. I ll be back for more of those cookies. More
Good sales team Rick Witt and Chase Freeman was great to work with. They are very knowledgeable and friendly.We have bought two vehicles from Toyota South and very p Rick Witt and Chase Freeman was great to work with. They are very knowledgeable and friendly.We have bought two vehicles from Toyota South and very pleased. We recommend Toyota South very much. More
Best car shopping experience EVER. You know that girl from the TV commercial who is heartbroken over losing her car “Brad?” Well, I am that girl. Except mine was a 16 yr old Chrysler To You know that girl from the TV commercial who is heartbroken over losing her car “Brad?” Well, I am that girl. Except mine was a 16 yr old Chrysler Town & Country mini van that I raised my family in. So car shopping was going to be a very bitter pill to swallow. Or so I thought. I took my friend for support. As soon as we pulled in, Mr Stewart approached us to assist. I told him what I THOUGHT I had in mind (new or used Rav 4) and he gently assisted me through the process. Not pushy & fast talking, but asking questions and making suggestions. I was starving. They gave me COOKIES! GOOD cookies! After test driving the Camry I fell in love with it. They helped me stay within my budget while supplying me with a superior product which hopefully will last me another 16 years. Cynthia in the finance division was super efficient, kind and courteous, and expressed how much she enjoyed her job and everyone she worked with. How often do you hear that? It seems like everyone there is one big contented family. Mr Gates even came in to thank me for my business and chatted awhile. I also appreciated the terms of service for maintenance as I do not live in Richmond. They make it very easy to have your oil changed if you live out of town. That evening as I drove out of the parking lot in my brand new 2018 Camry Toyota South had one very satisfied & appreciative customer. Thank you Toyota South. I plan on telling everyone I know about my experience and the good deal I received. -Cindy Logan More
Chase was great! Chase was very knowledgeable, friendly and great to work with. Would be happy to work with him again and recommend him to anyone im the market. Chase was very knowledgeable, friendly and great to work with. Would be happy to work with him again and recommend him to anyone im the market. More
Excellent day spent eith Leo Our car buying process was seamless. I am a Toyota Motors North America employee, and Leo did an excellent job explaining everything, from the feature Our car buying process was seamless. I am a Toyota Motors North America employee, and Leo did an excellent job explaining everything, from the features of the car down to how the employee discount program worked. More
Satisfied customer We have purchased four cars from this dealership. We have been satisfied with all aspects of the purchasing process. Both Leah and Zach are A+. We have purchased four cars from this dealership. We have been satisfied with all aspects of the purchasing process. Both Leah and Zach are A+. More
Knowledgeable salesman Great experience-RaShawn very helpful and knowledgeable-6stars-fairly quick procedure. Have not used service department yet-but love the free car was Great experience-RaShawn very helpful and knowledgeable-6stars-fairly quick procedure. Have not used service department yet-but love the free car washes. Nice to be able to switch between dealerships and keep our familiar salesman. More
Very satisfactory transaction . We traded our Camry for a Highlander , and our salesman , was very helpful and courtious . Showed us features, and set up for driving . Would recommen We traded our Camry for a Highlander , and our salesman , was very helpful and courtious . Showed us features, and set up for driving . Would recommend anyone looking for a Toyota product to shop at Toyota south . More