Toyota South

Professional and no nonsense. Fast & efficient I texted internet sales person and received immediate response. It was no pressure sales and very stress free. It was smooth and efficient. I was in I texted internet sales person and received immediate response. It was no pressure sales and very stress free. It was smooth and efficient. I was in and out of dealership in less then 2 hours. More

2017 Toyota Tacoma I recently purchased a 2017 Toyota Tacoma from this dealership. The salesman ( Joe Casey) was very helpful with all the questions I had and in finding I recently purchased a 2017 Toyota Tacoma from this dealership. The salesman ( Joe Casey) was very helpful with all the questions I had and in finding what I was looking for! All the staff was friendly and worked with me to get my payment where I wanted. More

Royal Treatment!!! I'd like to thank Mike, Tyler and Rick for helping me to find the perfect car with the perfect price for my son. I'd talked to Mike on a Saturday afte I'd like to thank Mike, Tyler and Rick for helping me to find the perfect car with the perfect price for my son. I'd talked to Mike on a Saturday after he had responded to my email message. He knew he would be absent, but planned ahead for Rick to take care of me the following Monday. Every man that was in the building treated me as if I were a member of the Royal family. The door was opened for me, I was asked more than once if I needed something cold to drink. I have never had such fantastic customer service in my life!! I really appreciate being treated with such respect. Thanks so much guys!!! Michelle Green Proud customer of Toyota South More

Horrible experience- Needs Customer Service Training Found this dealership online and initially spoke to the internet sales rep who was wonderful! After speaking several times, I decided to make the driv Found this dealership online and initially spoke to the internet sales rep who was wonderful! After speaking several times, I decided to make the drive (4 hours) to checkout and possibly purchase the vechicle. I should have followed my gut when the Sales rep was extremely agitated. Apparently they had called him back to the lot after he had already left for the day, which he felt the need to share with me... Red flag #1 Unbeknownst to us, the delearship closed early that day because it was Labor Day. We arrived at 4:45 and they closed at 5pm. We test drove the vechicle and attempted to inspect it visually. I noticed that there was some spacing where the front bumper connects to body of vechicle and asked the sales rep if it could be repaired. He inspected it and said “oh it just needs a clip, that’s a minor fix” insinuating that I could easily repair it myself. Red Flag #2. I trusted the sales rep and agreed to purchase the vechicle. We returned back to Chattanooga , TN. After taking it to Toyota Delearship here, we uncovered that the spacing is due to damage to the low tie bar, a completing missing skid plate to support the front bumper and the repair est. of $2k. I immediately contacted the delearship and spoke to my initial contat, Kelly Pruitt. She asked me to forward the estimate details to her, which I did. I then get an email from Roger, stating that in the state of KY, used cars are sold As-is and they were sorry that I was having issues with my vechicle... No phone call, nothing. xxxx poor Customer Service! Not to mention they never processed the vechicle registration, they just sent me a fedex envelope with paperwork to file everything myself! Again no phone call to communicate the we’re sending it to me, no explanation as to why they did not process as per my understanding, nothing.... Yet another Red Flag! I always buy my vechicles out of state because of competitive pricing but I would not recommend Toyota South!!! More

Mr. Dutch Moore Mr. Moore is an excellent individual whom I had the pleasure of dealing with since Mr. Leo Aleshire was not available the day I decided to purchase th Mr. Moore is an excellent individual whom I had the pleasure of dealing with since Mr. Leo Aleshire was not available the day I decided to purchase the car. I will highly recommend either of these two gentlemen if you are interested to purchase any vehicle. They are top notch. Thank you both. More

Great Purchasing Experience! Chase was very informative, didn't rush us and was genuinely interested in our needs. Toyota South didn't have the color of truck we wanted in stock Chase was very informative, didn't rush us and was genuinely interested in our needs. Toyota South didn't have the color of truck we wanted in stock and he found exactly what we were looking for and had it delivered to the dealership the next day. If you are looking for a person who is willing to make your car shopping experience a pleasant one and not a just a stereotypical car salesman; please give Chase a call, you won't be disappointed! More

Leo IS THE MAN !! Bought my 2018 Highlander XLE from Leo yesterday. I had viewed this vehicle the day previously. Got a great trade in and very little negotiating to Bought my 2018 Highlander XLE from Leo yesterday. I had viewed this vehicle the day previously. Got a great trade in and very little negotiating to get to my comfort zone. Deal with Leo. I believe he is a fair man to deal with. More

Excellent Customer Service We have purchased 4 Toyota’s from Toyota South and this latest experience has been exceptional. Tommy Wallace in sales was professional, knowledgeabl We have purchased 4 Toyota’s from Toyota South and this latest experience has been exceptional. Tommy Wallace in sales was professional, knowledgeable and provided excellent customer service. Everyone we encountered during the process of purchasing our Rav 4 was great! I would recommend Toyota South to anyone looking for a new or used Toyota. More

Great service I had an extremely good experience here. I would recommend to anyone looking for a good new or used vehicle. They are extremely helpful and polite. I had an extremely good experience here. I would recommend to anyone looking for a good new or used vehicle. They are extremely helpful and polite. More

Above and beyond I don't normally waste my time with reviews, but these guys/gal deserve all the credit one man can give. Sadly, I went to (2) two other local dealersh I don't normally waste my time with reviews, but these guys/gal deserve all the credit one man can give. Sadly, I went to (2) two other local dealerships before heading here and for once I'm sooo thankful my frustrations led me on a path to Toyota South. These guys are great; polite, respectful, and willing to work with you on ALL fronts. I just can't say enough about Mike Reffett and Roger Bell. These two guys are an awesom team and will absolutely go above and beyond to accommodate your every need or concern. Please make Toyota South your first stop and the team there will make it your last...unless of course you enjoy being disappointed & frustrated. In that case these peeps are not for you. More