Toyota South
Richmond, KY
Filter Reviews by Keyword
By Type
Showing 479 reviews
Easy, friendly experience Our salesman, Leo, was very helpful and straightforward. He gave us the best deal for us, not the dealership. We walked away with a better car, at a b Our salesman, Leo, was very helpful and straightforward. He gave us the best deal for us, not the dealership. We walked away with a better car, at a better price. Everyone,overall, at Gates was friendly and super helpful. More
Finding the perfect car. I did research to find the car that I wanted before ever going to a dealership. I considered different cars but after talking to my personal mechanic, I did research to find the car that I wanted before ever going to a dealership. I considered different cars but after talking to my personal mechanic, I took his advice and decided on an Avalon. I had previously owned an Avalon and after 18 years the 2001 Avalon is still purring like a kitten; however I had given it to my sister so I was in the market for a new one. Because I had previously bought a car from the Gates dealership, and so had my husband, that’s where I went to get my new car. I had quotes from other dealerships, but decided to go with a dealership I already knew about. Roger Abner greeted me at Toyota South with a friendly smile and handshake. The car I wanted was not in stock so Roger had Toyota to make me one! Now that is what I call great customer service! Having been a Customer Service Manager for a Fortune 500 company I knew what great service was and I found it in Roger. He got the car I wanted with the color I wanted. He was absolutely wonderful to work with me. The day I bought the car he spent lots of time showing me all the great things this Avalon will do. If anyone is looking for a car, I highly recommend Roger and Toyota South for a car buying experience that is the best ever. My Avalon is awesome and so was the experience I had buying this car! More
Outstandingly superb It has been my experience with other dealerships that the process is extremely long and stressful. This was not the case with this dealership. Leo, ou It has been my experience with other dealerships that the process is extremely long and stressful. This was not the case with this dealership. Leo, our sales associate, Aleisha the insurance person, and Tyler the finance gentleman were ALL outstanding and made my daughter and I feel very appreciated. It truly was a very pleasant experience and I will always recommend this dealership to anyone looking to buy a vehicle. More
Trade in Tahoe to purchase or lease Highlander Very friendly and knowledgeable folks. Never pushy. Very helpful. Leo was awesome to work with. He consistently stayed in touch with me through this p Very friendly and knowledgeable folks. Never pushy. Very helpful. Leo was awesome to work with. He consistently stayed in touch with me through this process. Gave all details to consider. He was a pleasure. More
Purchasing A Toyota with trade in Purchased a Toyota Tacoma 2016 with my trade in .. Experience was very respectful and courtesy was very imperative to them. I would recommend Toyota S Purchased a Toyota Tacoma 2016 with my trade in .. Experience was very respectful and courtesy was very imperative to them. I would recommend Toyota South , Richmond, Ky to anyone. More
Everyone in this dealer is professional friendly and knowled Signs the minute I walk in this dealer everyone was very friendly and address me to the right person once I found a carthat I like to get a test driv Signs the minute I walk in this dealer everyone was very friendly and address me to the right person once I found a carthat I like to get a test drive and learn everything about the vehicle at the meantime continue being friendly and explain more about prices and different options I have been and Porches vehicles at two other Toyota dealers in the area nearby and this is the first time coming to Richmond it was a great experience I will be purchasing my next Vehicles there for years to come Thank you very much Richmond Toyota team More
New rav4 I got all of my cars from greens then my daughter went to EKU AND I got her rav4 serviced there and was sold talk to Leo and Mike in parts and just fe I got all of my cars from greens then my daughter went to EKU AND I got her rav4 serviced there and was sold talk to Leo and Mike in parts and just felt at home. More
Great Salesman We had a great and excited experience to buy new Toyota Tacoma SR5 except method of finance. Everybody in the dealer are so kind and friendly. We had a great and excited experience to buy new Toyota Tacoma SR5 except method of finance. Everybody in the dealer are so kind and friendly. More
Outstanding sales force and customer service Just completed the purchase of a second vehicle from Toyota South and once again it was a great experience with sales person and finance dept Just completed the purchase of a second vehicle from Toyota South and once again it was a great experience with sales person and finance dept More
Great experience Great overall experience, professional employees who went above and beyond to ensure I was satisfied with my new vehicle and their service. Would defi Great overall experience, professional employees who went above and beyond to ensure I was satisfied with my new vehicle and their service. Would definitely recommend this dealership to others. Leo and Tyler were the best! More