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Toyota South

Richmond, KY

4.8
481 Reviews

961 Four Mile Road

Richmond, KY

40475

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Showing 481 reviews

April 25, 2025

They make buying a new easy and pleasant. Saundra was the sales lady , she was great, More

by Jancarr112
Recommend Dealer
Yes
Employees Worked With
Saundra
December 23, 2024

Devin Gabbard was very professional and kind. This is my fourth car that I have traded with Toyota South.. More

by Lisa.g.wilburn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin gabbard
August 21, 2024

I’m very upset with this dealership. I bought a low mileage vehicle and bought the extended warranty to go with it. Never been late with a payment. I have a minor problem that needed to More

by Anna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Charlie Johnson, Leah Harris
Aug 22, 2024 -

Toyota South responded

Hi Anna, I understand your frustration and apologize for this inconvenience. Please reach out to me as soon as possible at lexsykes@gatesautofamily.com. My name is Lex Sykes, and I am at Toyota South. I would like to discuss this with you, and would have called but not sure how to get through to you. Thank you and talk soon!

August 17, 2024

Leo helped us and he was amazing! He is defiantly a keeper. Very engaging. Would absolutely refer him to friends and family. More

by rg55108
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Aleshire
Aug 20, 2024 -

Toyota South responded

Thank you for letting us know how much you enjoyed working with Leo and for the recommendation! We think he is a keeper as well!

May 19, 2024

Dealership was kind and salesman was not pushy. Very much wanted to help and was kind in doing so. Very good experience. Would definitely recommend and will definitely be back again. More

by cliffj44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rene
April 21, 2024

The car was as described online. Trinity got back with me promptly on availability. Joshua Perkins was on his game and had me in and out in 2 hours. Joshua answered all my questions More

by Damien T
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Perkins , Jamie Reynolds
Apr 30, 2024 -

Toyota South responded

Thank you for sharing your experience and for choosing Toyota South for your new car. Happy to know that Trinity and Joshua were so helpful and it was quick and easy.

April 08, 2024

I went into Toyota south not expecting to make a deal but Tommy took great care of me and got me into a new truck that day! More

by elijah.adams0057
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Wallace
Apr 30, 2024 -

Toyota South responded

Very happy to know that Tommy was able to get you into a new truck so quickly! Thank you for sharing.

March 03, 2024

Always love dealing with Toyota South for all my new vehicle purchases Staff is always great to deal with Dutch Moore is always the best More

by ric8cl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Johnson, Dutch Moore, Leo Aleshire
Mar 18, 2024 -

Toyota South responded

Thank you for your loyalty and kind words about Dutch. We appreciate you!

February 18, 2024

Been doing business with this dealership for many years. They have been always kind and friendly while I have been there. More

by Bob
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Devon Gabbard
Feb 28, 2024 -

Toyota South responded

Thank you for the kind words and loyalty. We appreciate you!

February 10, 2024

Extremely happy with the entire purchasing process. I never felt pressured. Leah was really great! More

by Lynnette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leah Harris
Feb 28, 2024 -

Toyota South responded

Thank you for letting us know what a great experience you had working with Leah!

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