Toyota South
Richmond, KY
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I’m very upset with this dealership. I bought a low mileage vehicle and bought the extended warranty to go with it. Never been late with a payment. I have a minor problem that needed to I bought a low mileage vehicle and bought the extended warranty to go with it. Never been late with a payment. I have a minor problem that needed to be fixed and took it to the Dodge dealership per Gates. The dealership could not get me in to fix the problem for 2 weeks. Due to me having to continue driving to work and taking my terminal ill husband to Dr’s appointments and his infusions , My vehicle has went over the warranty now by a couple hundred miles, but WAS in the warranty mileage when I scheduled the appointment. Went to the appointment and now they will not cover it. Called the Toyota warranty people and explained how we was under warranty but they couldn’t fix my problem for 2 weeks later and they said….sorry it’s over the mileage warranty now can’t help you! Shame on you Toyota! God bless you! More
Dealership was kind and salesman was not pushy. Very much wanted to help and was kind in doing so. Very good experience. Would definitely recommend and will definitely be back again. Very much wanted to help and was kind in doing so. Very good experience. Would definitely recommend and will definitely be back again. More
The car was as described online. Trinity got back with me promptly on availability. Joshua Perkins was on his game and had me in and out in 2 hours. Joshua answered all my questions Trinity got back with me promptly on availability. Joshua Perkins was on his game and had me in and out in 2 hours. Joshua answered all my questions and was a pleasure to do business with. More
Always love dealing with Toyota South for all my new vehicle purchases Staff is always great to deal with Dutch Moore is always the best vehicle purchases Staff is always great to deal with Dutch Moore is always the best More
Great experience. Bought my car with very little effort and avoided all the hassle that other dealers put you through Bought my car with very little effort and avoided all the hassle that other dealers put you through More
Our salesman Austin House was absolutely terrific! ! We have never had such great service in our life. We drove close to 150 miles to this dealership and will never go anywhere else. We really apprecia ! We have never had such great service in our life. We drove close to 150 miles to this dealership and will never go anywhere else. We really appreciate him and professionalism and kindness. Thank you Austin !!! More