Toyota South Atlanta

I have purchased every vehicle I have ever owned from Toyota South (there have been 3) I always get exactly what I want. They offer Great service! and are Very knowledgeable about the brand, honest and u Toyota South (there have been 3) I always get exactly what I want. They offer Great service! and are Very knowledgeable about the brand, honest and upfront, a pleasure to do business with. I highly recommend this dealership! More

The overall experience was very pleasant, given the amount of waiting time that was required for my vehicle. The technician was friendly and very informative. He came in the waiting area several times amount of waiting time that was required for my vehicle. The technician was friendly and very informative. He came in the waiting area several times to give me updates on the progress that was being made on the vehicle. Also, the waiting area was very clean and organized. More

great service and friendly people. Would recommend to anyone thinking of getting a car or needing serice. I was in and out within a matter of minutes and the work was done to satisfaction. the lounge was anyone thinking of getting a car or needing serice. I was in and out within a matter of minutes and the work was done to satisfaction. the lounge was nice and clean and everyone was attentive to all cuatomers. More

David is a wonderful pleasant employee to work with. He really pays attention to the history of my car and what will continue to make it run as smoothly as it needs to. I will always ask for David when I really pays attention to the history of my car and what will continue to make it run as smoothly as it needs to. I will always ask for David when I bring my car in for service and recommend him to anyone who anyone who is looking for a Service Consultant. More

Everyone was very friendly! David was very efficient and easy to get in contact with. I was unable to pick my car up the same day and they were easy to contact about this. There were no problems with my l easy to get in contact with. I was unable to pick my car up the same day and they were easy to contact about this. There were no problems with my leaving my car there until the following day. Thanks! More

I brought my 2006 Sienna in for a recall on the power rear door. The service advisor didn't run the vin number from my van and instead ran the vin number for my old van that was in the computer. As a r rear door. The service advisor didn't run the vin number from my van and instead ran the vin number for my old van that was in the computer. As a result I was told that my van wasn't eligible for the recall. Because of the service advisor's mistake I had to bring my van back in for the recall repair. Because of the 3 hours that I wasted initially and then the inconvenience of having to bring my van back in I asked for an ignition key for my van. Instead of that I was offered a discount on the key making service. That was not acceptable to me. I should have been offered compensation that did not cost me anything. At no time when I returned to the dealership for the repair was an apology offered for my inconvenience. I have had Toyotas for many years and will probably not have any other car, but this experience with Toyota South will make me very hesitant to ever bring my car back in to a dealership for service unless absolutely necessary. To add insult to injury I just discovered that my GPS unit is missing from a storage compartment in my van. Obviously I can't prove it, but since my van hasn't been broken into and has not been unlocked at any other unsecured location, it is likely that the GPS unit was taken from my van during one of my visits to the dealership. More

I took my 2010 Toyota Highlander in for an oil change, and as always, the customer service was absutely outstanding. The gentlemen at the service desk are always very friendly and helpful, and even when and as always, the customer service was absutely outstanding. The gentlemen at the service desk are always very friendly and helpful, and even when I ask questions that I think are "stupid", I have never been made to feel as if I had asked a stupid question. Being a woman, I am sometimes afraid that someone at a dealership will tell me I need something that I really don't need, and I have never had that feeling at this dealership. I had my 8 year old son with me, and he was trying to access the free WIFI, but it wasn't working. A few minutes there, the young lady behind the window came out to let us know that it was up and running. When the service was done, Scott came out and told me exactly what was done, how they had topped off my fluids and checked my breaks and that everything was just fine. Its really good to know that great customer service really means something to these folks! More

Service has always been excellent with this dealer. Mr. David Campbell is one very different from most of the Service Advisor I ever known. He is a great man and very trustworthy.. I will not hesitate to David Campbell is one very different from most of the Service Advisor I ever known. He is a great man and very trustworthy.. I will not hesitate to refer him to my friends. Having him as my Service Advisor is nothing but a blessing. More

Had a 10:00 appointment on a weekday, showed up at 9;15, took me right on in for the 5000 mile checkup on a 2011 Tacoma. Don told me exactly what they were going to do and how long it would take. Showed me took me right on in for the 5000 mile checkup on a 2011 Tacoma. Don told me exactly what they were going to do and how long it would take. Showed me to the waiting room and said "be back to see you later". The waiting room was clean and had a big screen to entertain you while you pass the time. The service took about 80 minutes and I was back home before 12:00 noon. You can't ask for faster service than that. I will not go to dealer that do not treat you fairly. I will be back at Toyota South many many times for regular check ups. This is the way to run a dealership. "GOOD JOB GUYS" THANKS AGAIN JAMES HALLMAN More

I came in without an appt and Scott assisted me in programming my remote and fixing a recall item on my vehicle. Scott took his time and explained to me how they were going to handle the programming programming my remote and fixing a recall item on my vehicle. Scott took his time and explained to me how they were going to handle the programming of the remote and that it would be taken care of as soon as they could get to it. While I was there, he checked out my vehicle and found there was a recall that needed to be done and took care of it for me then so i would not have to schedule an appt to come back and have it done. In addition to that I asked Scott to order a key for my vehicle which I will pick up from him on my next visit. This dealership experience was great compared to my experience I had in Matteson in Illinois where I felt like they were trying to bait and switch me on work to be done on my vehicle. I am glad I moved to Atlanta as I was never goingback to Matteson Toyota as long as I was in Chicago. Toyota South has renewed my faith in your product and your people. Sincerely, Doug Blanchard More