Toyota South Atlanta

Work on there Service department Like Toyota South but they can never seem to find my service contract in the computer when I go to have a simple oil change other than that they do g Like Toyota South but they can never seem to find my service contract in the computer when I go to have a simple oil change other than that they do good quality work . I had bro go to Lorenzo Johnson to get it straightened out . More

Great! Transaction was quick , smooth and pleasant. Staff was very prompt , knowledgeable about the product they were selling and got us the price I was l Transaction was quick , smooth and pleasant. Staff was very prompt , knowledgeable about the product they were selling and got us the price I was looking for. Great job folks! More

Always the best service with John!! I have been going to see John at Toyota south for years, and won't take my vehicles any where else! Even drove from out west once! I have been going to see John at Toyota south for years, and won't take my vehicles any where else! Even drove from out west once! More

Justin’s great! I showed up in the afternoon without an appointment but asked for Justin because I had a worn out battery. I didn’t want to take a chance on getting I showed up in the afternoon without an appointment but asked for Justin because I had a worn out battery. I didn’t want to take a chance on getting stranded. Another worker tried to turn me away but Justin stepped in. Thank you Justin!! More

Pleased with the experience Since purchasing my vehicle I have always taken it to this location. Very pleased with the services I have received every time. I will always take my Since purchasing my vehicle I have always taken it to this location. Very pleased with the services I have received every time. I will always take my car to this location More

Worst Experience Worst dealership ever. Rich the GM is an egotistical out of control individual. He threatened me to get off his lot because I kept coming back making Worst dealership ever. Rich the GM is an egotistical out of control individual. He threatened me to get off his lot because I kept coming back making them aware of a rotor issue and squealing. They were made aware of this issues since I purchased the vehicle in Feb 2019. I brought the vehicle into Toyota South Atalanta 5 times since purchase, and they only things they’ve done is cut my rotors below specs and such it’s a convenience issue that my car is squealing and not safety. What happened to taking care of customers the right way. This is bad business practice, and Ryan should be fired and replace with someone who has more sense to take care of their customers. He truly embarrassed me in front of several customers. I don’t recommend this dealership at all. They will give you the run around if issues need to be fixed, pass it off to someone else. As a veteran we don’t support this kind of disrespect towards our patrons. Toyota South Atlanta. Shame on Toyota South Atlanta for disrespecting, threatening a customer and not taking care of the issues of a vehicle that was purchased A few months ago with pre-existing issues. After having to bring my vehicle in with break concerns almost 5 times from the inception of me buying the vehicle this company wants to pass the buck around and state that it was my problem because I drive for Uber and lyft platform services. How unprofessional is that, if I’ve had to bring my vehicle in four times for the same issue that was supposed to be taken care of the first time after 15 to 20 days of purchasing the vehicle why all of a sudden is it Who I work for and what I do for a living that caused the pre-existing issue. The owner of the company Rich decided that he was going to attempt to Tactfully tell me that because it’s aftermarket rotors or breaks that’s why your vehicle is squealing and it’s only cosmetic on the road, And that I needed to get over it. well unfortunately I’m the only vehicle on the road that has cosmetic issues and apparently it’s not a safety issue that it feels like my front end is going to fall off when I come to brake. I was totally embarrassed today at Toyota South Atlanta in Morrow when dealing with the owner and him threatening me that if I didn’t take his deal I can get off his property excuse me since when do you speak to your clients and customers that way in front of others. Or even behind closed doors of that matter this just shows the unprofessionalism of this company and as a veteran if the head is broken so was the tail. They made promises that they could not own up to and did not fix my rotors on the vehicle in fact cut them under specs cut them twice and which made things worse. The Individual Mr. Bruce who was willing to take care of the issue by send it over to Chrysler unfortunately went on vacation until now I was stuck with five other people passing the buck around saying that they don’t know what’s going on and there’s nothing wrong with my vehicle. So tell me this why would an individual who spends $30,000 on a vehicle come back almost 5 times since the inception of him purchasing such vehicle in February making complaints about the same issue since February be a threat to the company. The fact that I vocalized the issue several times over with appearances several times over in front of different faces at Toyota South Atlanta and there has been no immediate results and fix now I am the threat because I stated that I wanted my vehicle fixed due to this pre-existing issue and it is unsafe to drive on the road with brakes squealing or rotors grinding regardless who’s in my vehicle. The owner attacked my character belittled me made it seem as if I was on the educated about vehicles started talking in technical terms to try to overthrow what I had to say in which I have to bring in my vehicle in that many times I’ve heard it all already I just want it fixed. So excuse the consumer for wanting the company that they bought a vehicle from to fix the issue that they already knew about and blamed it on moisture but yet cut the rotors twice and now it’s an Uber and lyft issue so they don’t know how the problem got there but great way to pass the buck Toyota South Atlanta. Rich Mahon threatened and embarrassed Toyota by his actions as a GM. I’ve never seen anything like in all my professional experience in management or buying cars. You should never threaten your customer, or force them to take something that’s not right, or belittle them. I will be contacting the news stations. More

Service Repair John Manning is an excellent service representative. He get you in and out without hassles. I feel that he does not try to get over on people. I give John Manning is an excellent service representative. He get you in and out without hassles. I feel that he does not try to get over on people. I give him 10 out of 10. More

Great car buying experience! I bought a new Highlander from an exceptional sales person name Tyran Benson. He made the car buying experience really worry free! He also spent time I bought a new Highlander from an exceptional sales person name Tyran Benson. He made the car buying experience really worry free! He also spent time with me familiarizing myself with the vehicle. He also said to call me him anytime I have a question. More

Got just what I wanted I was able to purchase the car I wanted at the right price. Friendly and helpful Sales Manager when I returned the next day for an additional adjust I was able to purchase the car I wanted at the right price. Friendly and helpful Sales Manager when I returned the next day for an additional adjust on my purchase price. More

Service/ Oil Change I dropped off my car for an oil change, tire rotation, and to top off fluids. Dropping my vehicle off was quick and easy. I was told it would take any I dropped off my car for an oil change, tire rotation, and to top off fluids. Dropping my vehicle off was quick and easy. I was told it would take anywhere from an hour and thirty minutes to two hours. My vehicle was ready within two hours. More