Toyota Santa Monica
Santa Monica, CA
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472 Reviews of Toyota Santa Monica
It's always appreciated when you can have a completely drama-free experience every time we purchase a vehicle from Toyota Santa Monica. That happened for us once again hen we bought our new Sienna Hybrid drama-free experience every time we purchase a vehicle from Toyota Santa Monica. That happened for us once again hen we bought our new Sienna Hybrid last week. Thanks!! More
Friendly and courteous staff. Very helpful with my needs. Also helped me in a timely manner. David Vazquez, my salesperson was very helpful in answering my questions and getting things done. Will Nickman i Also helped me in a timely manner. David Vazquez, my salesperson was very helpful in answering my questions and getting things done. Will Nickman in finance, was friendly and helpful in making the process simple and easy. More
I had a great experience at the dealership. They were quick, friendly, and helpful. I’ll look forward to my next visit for another car, this weekend! quick, friendly, and helpful. I’ll look forward to my next visit for another car, this weekend! More
The process was efficient, I felt I had the information I needed to make an informed decision, and finally, I felt the dealership tried to partner with me rather than compete with me for a great deal to be m needed to make an informed decision, and finally, I felt the dealership tried to partner with me rather than compete with me for a great deal to be made More
I've had bad luck with tires lately, like last Friday afternoon when I'm parked on the street and two cars crash near me, and part of one flies off and punctures my left rear tire. I got to your place j afternoon when I'm parked on the street and two cars crash near me, and part of one flies off and punctures my left rear tire. I got to your place just before 6PM, and you guys had me out of there around noon the nest day, And this is a 2002 Prius, which needs special hard-to-get tires. Thanks! More
I came in and ended up looking at a new car. The salesperson that i initially spoke with was not the salesperson that I worked out the deal with the next day. I was offered one deal, then the deal c salesperson that i initially spoke with was not the salesperson that I worked out the deal with the next day. I was offered one deal, then the deal changed after my credit was run (understandable enough). I was then given an offer of 4% financing with a co-signer, which then changed to 4.89% financing after it was discussed with financing. That fell through, as well and I ended up getting a much higher interest rate for a longer term. Had the higher interest rate been disclosed after my initial credit check, I probably wouldn’t have bought the car. I felt like I was pushed to make this purchase without all of the information. On top of this, once I finished signing my paperwork, no one realized I also had a trade-in, so I had to sign paperwork again. I signed three contracts with Toyota Santa Monica, each one worse than the one before it. I would never come here again because while I understand credit and financing, the communication between the sales and financing departments was terrible. More

