Toyota Santa Monica

I highly recommend this dealership, and especially the sales person, Justin Underwood. I had a terrible experience at the Toyota of Hollywood dealership - PLEASE DO NOT GO THERE! Joe Magana made me leave sales person, Justin Underwood. I had a terrible experience at the Toyota of Hollywood dealership - PLEASE DO NOT GO THERE! Joe Magana made me leave the dealership in tears, and it was such a pleasure to go to Santa Monica and deal with someone who is honest and able to communicate in a friendly manner. Everyone there was very helpful and the price/negotiation was very competitive. More

This is our fourth Camry and the second one leased to us by Truman de la Cruz . He is a delightful young man, very knowledgeable about the product, and made the often tedious process a pleasant experience. by Truman de la Cruz . He is a delightful young man, very knowledgeable about the product, and made the often tedious process a pleasant experience. He is an asset to Toyota Santa Monica. We returned to deal with him because our previous experience had been good, and now with several years more experience, he is even better. We would highly recommend anyone deciding which make, model and options to chat to Truman. More

My family was lucky enough to have Mark Ashtini help us My family was lucky enough to have Mark Ashtini help us with 2 new purchases this past weekend. Mark went above and beyond our expectations to help u My family was lucky enough to have Mark Ashtini help us with 2 new purchases this past weekend. Mark went above and beyond our expectations to help us buy our new cars. My family buys cars frequently and this was the easiest, most stress free buying experience we have ever had in 40+ years of buying cars. We highly recommend Mark Ashtini, he is one of the nicest, gracious and most respectful salesperson you will ever meet. More

Fast, friendly and honest. Very happy with this dealer! Will always be sure to use then for service and recommend to others looking for a car. Will always be sure to use then for service and recommend to others looking for a car. More

Justin Underwood was extremely knowledgeable about the cars and technology in the vehicles. Justin was also very helpful when it came to pricing and I was in and out with a new vehicle in just a couple of cars and technology in the vehicles. Justin was also very helpful when it came to pricing and I was in and out with a new vehicle in just a couple of hours. I would recommend Justin Underwood to anyone looking to buy a new Toyota. More

Holly Kaminsky was friendly, quick, and great to work with! I trusted her to be honest with regards to my car's service needs. I highly recommend her for service at Toyota Santa Monica. with! I trusted her to be honest with regards to my car's service needs. I highly recommend her for service at Toyota Santa Monica. More

I will always come back because of my service girl Hollie. She's the go to girl. However they have my email under the wrong customers name. I called Hollie to fix it :) Hollie. She's the go to girl. However they have my email under the wrong customers name. I called Hollie to fix it :) More

My new Prius was not connecting correctly with some iPhone apps. Phil Walker and Ricky Rodriguez were fantastic and so helpful. They researched the issue and kept me informed of their progress. Rick iPhone apps. Phil Walker and Ricky Rodriguez were fantastic and so helpful. They researched the issue and kept me informed of their progress. Ricky actually downloaded the app to see what he could do to make it work with my car. By the time I took my car in the next day they had the solution and fixed everything within minutes. What a pleasure to deal with them and Santa Monica Toyota. More

I made an online appointment, and Hollie was one of the Service Advisors available. Sometimes luck is with us, because Hollie is one of the friendliest and, more importantly, honest people I have met in t Service Advisors available. Sometimes luck is with us, because Hollie is one of the friendliest and, more importantly, honest people I have met in the auto industry. She got my car back to me earlier than anyone ever has. She was honest about the service recommendations, telling me quite candidly what was truly needed and what might possibly wait a while. I had asked them to check out something on the door lock, which is often an invitation to let the dealership open your wallet. But they didn't find anything wrong, and told me to keep checking it until the next scheduled maintenance. Throughout the experience, she was friendly, fast, and eager to make it a good experience for me. The result, I no feel that I have my own service advisor at Santa Monica Toyota, and I will ask for her specifically when I make my appointments, More

I was looking for a 2013 Avalon Hybrid and was checking prices and availability from various dealerships. I stopped at S.M. Toyota because of the geographic convenience for me. The sales service was very h prices and availability from various dealerships. I stopped at S.M. Toyota because of the geographic convenience for me. The sales service was very helpful, thorough, pleasant, and efficient. I was able to make a good deal on a model that I liked and completed the deal without problems. Truman De La Cruz was very helpful. I would recommend them to you. More